12288 results found
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polycom vvx 450 have the option to sort old and new saved voicemail messages
polycom vvx 450 have the option to sort old and new saved voicemail messages
1 vote -
download call queue list
Option to download call queue list in the Admin portal > Phone System > Groups > Call Queues
11 votes -
Adding key presses to IVR to leave a callback number
If it is possible to add a specific key press to the IVR to leave the callback number of the caller.
6 votes -
Forward Fax Per Batch in Ring Central Application.
Client want to have an option to send fax per batch or have a folder where we can send fax per folder using our Ringcentral application.
1 vote -
Bleep out sensitive information while the calls are being recorded.
bleep out sensitive information while the call(s) are being recorded.
3 votes -
Messaging Notifications
Please create a messaging notification option for "all types of calls" and not just missed calls
2 votes -
To support the use of bluetooth speakers on phones
It would be a great addition to the RC feature if we can support Bluetooth speakers on phones like Polycom. This can be used for conference calls.
1 vote -
New App Layout with Unified Inbox will be removed in the next updates
"Since the latest App update, all apps are set up incorrectly. I have over 1000 apps not showing the Park keys. I need help getting this put back on and removing the setting for the "New app layout with unified inbox"
1 vote -
auto-dialer on Cisco SPA-303 Desk Phone
Requesting to have an auto-dialer feature for Cisco SPA-303 desk phone
1 vote -
A separate storage for Voicemail messages and fax message
I want to have separate storage for voicemail messages and a separate one for fax. That way I can select a different extension for voicemail messages and a different one for fax messages.
7 votes -
Barge Tone Notification
When barging into a monitored call, a beeping sound will be heard by both parties. It would be great if we have the option to turn that notification off.
4 votes -
Show caller ID on a monitored line on Mitel phones
Currently on Mitel device users who have permissions to answer another users phone and have their extension added to their phone are unable to see who is calling the lines that the user is monitoring. In our old on prem Mitel system, users who had a monitored line button on their phone were able to see who was calling. But that is not the case with Ring Central. It would be nice to have the ability to see who is calling a monitored line on a physical phone without having to have the HUD open at all times. I know…
7 votes -
Add remove option for MVP Licenses to process on AutoRenewal
Instead of having a customer wait until the contract renewal one should be able to mark a MVP license to not renew. This would add option for Available licenses to be marked for deletion on renewal.
2 votes -
Page desk phone from different Site
The account has multiple sites/branches and needs to do paging for all devices in the account regardless of the sites/branches.
3 votes -
Mitel Do Not Disturb presence
Please add the ability for users to see when a phone has been placed on Do Not Disturb. Currently, if a Mitel phone is placed on Do Not Disturb their presence still shows green/available. If a phone is o Do Not Disturb the phone should show a red status to other users. This seems like a simple fix.
21 votes -
Billing Contact Information to be associated to any RingCentral number
Partner wanting our system to allow Billing Contact Information tab for contact phone number to accept RingCentral numbers within the account as primary contact number. Current Behavior: Service web by default is set to have the Contact phone section as the main company. Once Contact information is edited, it will not allow to save the details if the main number or any number associated to the account is entered. Reason for Request: Partner said that the set up should be accepted as it is the mode of contact for the contact person indicated. They cannot provide personal numbers as alternate…
6 votes -
Ability to retrieve call recording even if the call was transferred to an external number
Ability to retrieve call recording even if the call was transferred to an external number
23 votes -
Dial 311 in New York City
It would be helpful if Ring Central users in NYC are able to dial 311 this is a city general information number. At the moment we are not able to connect to this number when we dial it.
11 votes -
Allow multiple supervisors to monitor a call simultaneously
Customer wants to be able to have multiple supervisors monitor an active call via our call monitoring groups.
70 votes -
Option to create Custom rule that can add change the extension by weekly
Requesting to add an option to create a custom rule that the extension will answer the call can be change automatically by week schedule. For example ext1 will answer the call on this week on Monday then next week Monday it will be ext2 then on next Monday, it's extension 3.
2 votes
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