12915 results found
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Capability to add the incoming caller's phone number to the contact while on an active phone call.
This is beneficial for the user because they don't need to wait to add the number in the contact after the call ended or add it manually in the contacts tab in the RC App.
1 vote -
Segregate the options in creating free account and Guest
separate invite link for free account and Guest
1 vote -
Customer would like when a user puts an out of office event in Outlook, they would like an option to put the phone in DND and change the...
...status to update automatically to DND or DND-OutOfOffice.. Customer would like when a user puts an out of office event in Outlook, they would like an option to put the phone in DND and change the status to update automatically to DND or DND-OutOfOffice.
1 vote -
Allow RingCentral direct number to receive 2FA access code
It will be great to have the option to use the RingCentral direct number as their Mobile phone under User Details to receive 2FA access code. Especially for those who are overseas with no access to mobile phones. Getting an error: Please enter a valid mobile phone. when entering their RingCentral direct number to Mobile Phone under User Details
18 votes -
sync contacts from RingCentral account to 3rd party email
it would be helpful if we can export or there's an option for us to sync our company contacts to our personal/3rd party email, like gmail, yahoo, etc.
1 vote -
Don’t want three status options of Available, DND, and Invisible. Want to create multiple status selections, one click, ex. DND – Vac...
...ation, DND- Lunch, DND-Out Sick, DND-Meeting, etc…. Customer wants to define more to DND for phone status and not just setting the “Set Status Message” but expect RC to create custom DND items to select, example; DND-Vacation, DND-Lunch, DND-Dinner, DND-OutSick, DND-Traveling, etc…. They want also the option of changing Available as well with reason codes and not with Set Status Message. If any of DND descriptions is selected, it puts the phone in DND and follow the call handing path.
12 votes -
Block spam faxes automatically
Customer want the system automatically detect spam faxes and block them
5 votes -
LOA should show that it will be processed via ring central once submitted
Customer requesting to update the details for port in under Signing the LOA As it they were given an options for eLOA or manually however it was not explained that RingCentral would complete and execute the LOA.
1 vote -
Hot Desking Time Set Log off Parameter - Pick an exact time frame
Customer does not want our drop down window, nice to have but want a manual time frame, example, manual input of 10am to 2pm, 8:45am to 3:30pm, etc...
1 vote -
RC app call queue member status
Please add a feature on RC app to check the status of the users added on a call queue
5 votes -
Capability to change the caller ID name of the main company number from the Main Super Admin's name to the Company Name when being used ...
...by a user to send fax internally/within the company.. It will be beneficial to the users since they can identify right away that the number is the main company and not the super admin.
1 vote -
Sync Ring Central with Dealer center CRM Automotive related
Sync Ring Central with Dealer center CRM Automotive related so I am able to auto sync contacts/ calls from customers
2 votes -
RC App New Action Message Option(s) Parody - Allow For Attachment(s) and FONT changes
Currently, when creating a new 1:1 or 1:many message through New Action (+), the app does not allow for the inserting of attachments, nor the manipulation of FONT. You must first send a message to the user, then edit that message to add the attachment or adjust the FONT as required. Parody for our messaging options is important.
2 votes -
Allow all users to use texting system with the company phone number
Allow all users to use texting system with the company phone number. This idea is useful because clients can send a text directly to the person how is responsible for that request.
26 votes -
Ability to add disconnecting tone on CISCO phone through RingCentral Configuration
Adding disconnecting tone on CISCO phone through RingCentral configuration so we know if call are disconnected. CISCO phone don't have it yet, hopefully RingCentral can add this feature so we have ways to tell if we lost the call already or not.
1 vote -
company fax to print in fax machine in the fax only extension
Hi TeamRequesting to have a feature that company fax to to be forwarded to a fax extension and print to a fax machine, with different fax number set on the ATAThanks,
5 votes -
Customized ringtone for Desk phone
Is sit possible to add a Customized ringtone for the Desk phone for a specific number dialed, queue, or IVR
14 votes -
Feature request to have an option to be able to download the list of the block calls using the admin portal
It is useful if we need to manually check all blocked numbers and to have a hard copy of the List
1 vote -
Create Voice Control features for RC (akin to Siri or Hey,Google)
We have the opportunity to bring on an unsighted user as a receptionist and we were looking to see if there was a way to have voice commands of calls. The ability to answer, hold , transfer and conference calls specifically, by voice command and have RC respond.
3 votes -
Direct transfer of contacts from Mobile to RingCentral App
I want to transfer some of my contacts on my mobile phone to RingCentral App Directly.
1 vote
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