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10922 results found

  1. Currently to see your company's E911 settings you must check each user and it's 2 or three clicks into each user's profile to see what the E911 settings are.Ring Central is sending emails to remind admins to keep this up to date, however even for a fairly small company checking what the current settings are is cumbersome.Please provide a report that might show by location the users/extensions at that location. Perhaps an advancement on this would be to include a flag to filter out non-Company owned addresses so you're not reviewing individual's home addresses

    3 votes

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    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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  2. Please add a share option on that where the user can share his file from the RingCentral app to other applications i am using RingCentral for a long time but when i want to send a file from the RingCentral app to other applications like WhatsApp, so I have to download it first and then send it, this application has limited us only to our environment as compared to other applications.

    3 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  3. allows the option to set a draft to a fax that will be sent later to allow the option to edit out some information

    2 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  4. should get notifications for text, not just through email.

    3 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  5. inbound and outbound call

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  6. survey phone system

    2 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  7. BT Cloud Phone:Users or User Roles Outgoing call blocking feature from BT to external numbersExample:only certain users with a specific role are allowed to call a certain number none BT or RC for that matterSimilar to Standar International Role but local (non-geographical number such as alarm services).Outbound call number prefix off feature.

    6 votes

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  8. In my unit, we are constantly at our desks and then away taking orders, then talking with builders. Adding a keyboard command to put the app in the Not Available mode would be very beneficial

    1 vote

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  9. I cannot use the app features on my android device when someone is calling me. I cannot always answer every call and sometimes would like to turn off queue calls while inbound calls are coming in. I have to wait between calls to change settings or access messages.

    5 votes

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    Under Review  ·  1 comment  ·  Other  ·  Admin →
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  10. Please re-enable the playback variable speed feature with the new ring central platform. Previously, you could listen to a meeting at 1x, 1.5x and 2.0x speeds. This is time-saving, when meetings are 2.5 hours long.

    4 votes

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  11. Every time a user parks a call, the entire office gets notified. This is confusing as it implies that the call is parked for them to pick up. Users do not need to be notified when a call is parked.

    28 votes

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    Under Review  ·  9 comments  ·  Application  ·  Admin →
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  12. We have some associates who need to get in touch with contractors (for example) who will not be setup in RingCentral but we would like anyone in the company to be able to search for them in the search bar and call them, instead of everyone having to add the person individually to their own contacts to do this. It would also be handy to add universal business contacts for vendors we use.

    7 votes

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    Planned  ·  0 comments  ·  Admin Portal  ·  Admin →
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  13. Currently, when a call comes into our main line, the caller ID is shown. This is extremely helpful when receiving a call. However, if the call is received by a receptionist (or the wrong person) and is immediately forwarded to another extention, the original caller ID is lost and replaced by the receptionists extention name/number. The original caller ID is now lost, meaning the name and/or number of the original caller is gone from view. It would be extremely helpfull to keep the original caller ID on a simple transfer.

    3 votes

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    Implemented  ·  1 comment  ·  Other  ·  Admin →
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  14. Good afternoon, I really love your application, it will save me in difficult moments and makes me happy every day. And I would like to learn and help you improve it. I have encountered such a problem. In the task window, you cannot move the side border, which is very inconvenient and prevents you from using your application. Thank you for your attention, with hope for the best and all the best to you)

    60 votes

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  15. We can't delete tasks or remove them from already deleted groups.

    60 votes

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  16. On RC Classic: When you open a task to edit it, you can press and hold the corner button that allows you to expand the field. This feature is missing in the new app.Why it's useful: When you have a lot more information to add to a task than just a few sentences, it becomes tedious to scroll through a tiny window to see what I was typing. Also, when editing, part of the text is simply cut off and disappears if you save the task. This is very inconvenient and interferes with work. Please fix this bug.

    58 votes

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  17. I need to add everyone to my presence page in bulk vs. individually adding each user.

    6 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  18. When viewing tasks created on teams that are set up, you need to scroll up/down to see even just a few tasks. It would be SUPER beneficial to have a 'condensed' view so that you can see numerous tasks in rows in one view. There is so much wasted space off to the right where additional information can be included. Also, adding filter radio buttons to view (only complete tasks, incomplete tasks, all tasks, etc.) Sort tasks by due date, etc.

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  19. We want to be able to have extension uniformity across our multisite locations. We have may different dealerships and want the positions at each dealership to be able to have uniform extension numbers and then have site codes for internal calling between locations. Please contact me with questions

    1 vote

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  20. i am doing 2 jobs right now, and will for at least 2 months. each extension is for a particular job. i need to be able to see the texting on one app so i dont miss any conversations. i have 1 app on my cell phone and one on my desktop but that doesnt work while at home. i also have signed in 2 different ways on my desktop and that works, but i cannot use 2 apps on my cell phone, so again, doesnt work once i leave the office. this is a problem, and i am constantly…

    4 votes

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