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10970 results found

  1. the only way for us to block unwanted/ spam sms or mms is blocking the full 10 digit phone number. Hoping we will have a feature to block or filter special numbers, spamlikely numbers, or number less than 10 digits.

    34 votes
    Under Review  ·  2 comments  ·  SMS/Text  ·  Admin →
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  2. A number of features for phones are not available except from the admin GUI specific to the phone (such as the Yealink T48). On the phone page in the admin portal, can we add either a link to the individual phone GUI, or a display for the local IP address so that admins can access the portal for the phone without having to physically from phone to phone to look up the address in order to modify the phone.

    15 votes
    Under Review  ·  2 comments  ·  Hardware  ·  Admin →
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  3. Please make the paging tone volume adjustable. Even better, allow it to be disabled.

    45 votes
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  4. ...under the phone number. We should be able to get the call details along with the audio download as a zip file that should be an option with the bulk downloadThe columns on the messages pages needs to be re-evaluated for length as the number is cut off but there is a ton of white space after received. It is odd that suspected robocall is left full text but the other numbers are cut off.

    4 votes
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  5. From an admin perspective, it would be nice if I could see what call queues a user is a part of. Right now, if I download the entire user spreadsheet, I can see what groups they are in when I open the excel spreadsheet but I don't want to have to do that every time I need to check on someone. It would be much faster if I could see it under the users profile.

    5 votes
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  6. We would like to be able to flag/mark previously recorded call logs, and to also have the ability to include a short description pertaining to the call. This would make for easy reference should the call be needed in the future for any purpose, saving time in know which call is which.

    1 vote
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  7. If an employee receives a text message on Ring Central during their desired time frame, an automatic text will be sent to the customer with desired message (Out of office)

    18 votes
    Planned  ·  0 comments  ·  Other  ·  Admin →
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  8. Provide an option, via the search option in the directory on the desk top phones to call either a mobile number or the direct dial number. (similar to what you can do on a cell phone for a contact.) Time savings; paper savings; convenient

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  9. Currently to see your company's E911 settings you must check each user and it's 2 or three clicks into each user's profile to see what the E911 settings are.Ring Central is sending emails to remind admins to keep this up to date, however even for a fairly small company checking what the current settings are is cumbersome.Please provide a report that might show by location the users/extensions at that location. Perhaps an advancement on this would be to include a flag to filter out non-Company owned addresses so you're not reviewing individual's home addresses

    3 votes
    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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  10. Please add a share option on that where the user can share his file from the RingCentral app to other applications i am using RingCentral for a long time but when i want to send a file from the RingCentral app to other applications like WhatsApp, so I have to download it first and then send it, this application has limited us only to our environment as compared to other applications.

    3 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  11. allows the option to set a draft to a fax that will be sent later to allow the option to edit out some information

    2 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  12. should get notifications for text, not just through email.

    3 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  13. inbound and outbound call

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  14. survey phone system

    2 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  15. BT Cloud Phone:Users or User Roles Outgoing call blocking feature from BT to external numbersExample:only certain users with a specific role are allowed to call a certain number none BT or RC for that matterSimilar to Standar International Role but local (non-geographical number such as alarm services).Outbound call number prefix off feature.

    6 votes
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  16. In my unit, we are constantly at our desks and then away taking orders, then talking with builders. Adding a keyboard command to put the app in the Not Available mode would be very beneficial

    1 vote
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  17. I cannot use the app features on my android device when someone is calling me. I cannot always answer every call and sometimes would like to turn off queue calls while inbound calls are coming in. I have to wait between calls to change settings or access messages.

    5 votes
    Under Review  ·  1 comment  ·  Other  ·  Admin →
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  18. Please re-enable the playback variable speed feature with the new ring central platform. Previously, you could listen to a meeting at 1x, 1.5x and 2.0x speeds. This is time-saving, when meetings are 2.5 hours long.

    4 votes
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  19. Every time a user parks a call, the entire office gets notified. This is confusing as it implies that the call is parked for them to pick up. Users do not need to be notified when a call is parked.

    28 votes
    Under Review  ·  9 comments  ·  Application  ·  Admin →
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  20. We have some associates who need to get in touch with contractors (for example) who will not be setup in RingCentral but we would like anyone in the company to be able to search for them in the search bar and call them, instead of everyone having to add the person individually to their own contacts to do this. It would also be handy to add universal business contacts for vendors we use.

    7 votes
    Planned  ·  0 comments  ·  Admin Portal  ·  Admin →
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