13289 results found
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Automatic Replies in Messaging
Automatic Replies in messaging for direct messages would be helpful when you will have a time of unavailability, such as time Out of Office or in Training.
8 votes -
ivr visual editor pdf options
In the IVR Visual Editor there should a option to print it and export the visual editor in pictures mode in Admin Portal
8 votes -
Unlimited Toll Free Minutes
It would be better if there is unlimited toll free minutes that we can subscribe because of all the spam calls that are taking up toll-free minutes
8 votes -
Automatic text message reply
please add a way to set up automatic text message reply like an “out of office” email rely to the messaging system
8 votes -
to separate the vm and fax notification
to separate the vm and fax notification
8 votes -
Disable DND sofkey on Polycom phones
Our MVP standard account doesn't give us the ability to disable the DND softkey on phones per user/phone. We are looking to upgrade our account (for a different reason), but do any of the plans give the ability to control access to the DND softkey via the admin web portal?
8 votes -
Option to Delete any Team message by admin on the RC mobile app
The admin cannot delete a message posted by a member on any group/team in the RC mobile app. So admin wants to have an option to Delete any Team message posted by a member on the RC mobile app
8 votes -
Zero dialing per user ext
Currently, the generic call flow if some caller to our main IVR presses 0, the call gets routed to voice greeting.
Now, with the newly added number (905) 418 3526, we do not want the same call flow if some caller dials "0". Instead we want the call to go to its designated mailbox, if caller dials "0"
8 votes -
Allow scheduling of meetings without connecting to a calendar
Allow scheduling of meetings without connecting to a calendar. For privacy purposes and confidentiality, I do not want to give access to my outlook calendar.
8 votes -
Subtasks
It's an age-old request, but it would be great if Glip had the ability to break a large task up into smaller subtasks - each with their own assignees and due dates.
8 votes -
Integrate tasks with cloud calendars
Add task functionality to the calendar integrations for Google and Outlook where you can have your assigned tasks visible and manageable in the 3rd party's calendar as well as the RC app. So I can complete a task in the sidebar of Google Calendar as well as the RC app
8 votes -
option to view messages on admin portal
Is there any way I can get access to all users messages on an Admin Access which includes SMS and internal messages
8 votes -
Automatic Text message
Every person that calls your office line, once them leave a message or hang up, they get an auto text from us Thanking them for calling, offering an alternative way for them to connect with us: instagram link, Youtube link, website, and a video link from Bombbomb..
8 votes -
Multiple fax numbers for one user
Businesses often have a backup fax number and it is pretty tedious to have to go between users to check both fax numbers since only one fax number is allowed per user. Would it be possible to add the function to allow multiple fax numbers for one user so that everything would be in the same place?
8 votes -
Contacts
Upload outlook contacts to deskphone
8 votes -
Call Recording. (Hold time is not being included on the recording)
When I was reviewing our recorded calls, the hold time is not being included in the recording. I want the entire call to be recorded including the hold time.
8 votes -
Automatic voice translation
I have several clients who speak Spanish and 2 that speak Armenian. Unfortunately, I can only speak English. I would like to have the ability to chose the language my client speaks and if it is different than English, when I make a call, the system will know what language my client speaks and will translate of my behalf to my client and vice versa.
8 votes -
Add external contacts to desk phones using Desktop App HUD
Using the HUD in the Desktop App, you can add your internal RingCentral contacts to your desk phones. It would be a huge quality of life upgrade to have the ability to add any of your contacts, whether RingCentral, or for example, synced from Outlook, to your desk phone's display through the HUD.
8 votes -
Collect Calls
Ring Central phone numbers should have the ability to turn on/off the acceptance of collect calls. In our business this is vitally important.
8 votes -
Monitor HUD on android RC mobile app
Would like the ability to tab into the calls my sales team is making from the mobile app. I am unable to monitor calls in the HUD on RC mobile app on android.
8 votes
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