11086 results found
-
Ability to change the rate center of a number.
Ability to change the rate center of a number.
2 votes -
Block numbers directly in the RC App even if the calls are from the Contact Center Max agent.
Block numbers directly in the RC App even if the calls are from the Contact Center Max agent.
2 votes -
Disable Activation of Corporate Emails for Personal Accounts
To maintain compliance and end-user experience I propose disabling the ability to use a corporate email (ie. *@corporation.com) when signing up for personal RingCentral accounts. This would prevent potential data security risks associated with using company credentials outside the approved corporate use case. Implementing this change would help ensure corporate emails addresses are reserved strictly for official, business-related purposes and allow users to only use IT approved RingCentral accounts.
2 votes -
Assign extension to existing clients
Customer would like to have the option to assign an extension to their existing clients so they can dial the extension number to reach out to their clients instead of dialing the numbers
2 votes -
Call Queue Wait Settings: Maximum caller wait time in queue: Add an Option to Disconnect
Have an option to disconnect the call for this Call Queue Wait Setting:
-> Maximum caller wait time in queue2 votes -
Ability to forward calls to email as a notification
The customer is looking for a feature that will allow him to forward all his call from multiple phone numbers to his email without going in to user extension and made some changes to the call forwarding before the calls get forwarded to his email if no answer.
2 votes -
Paging Feature for Non RC Users
Customer wants to have a feature to page someone who doesn't have the RingCentral app and wanted to page them on their personal cellphones.
2 votes -
Configure Automated Voicemail Deletion
configure the voicemail to auto delete after x amount of days
2 votes -
Slack automated messages
To have an automated slack message to be sent to internal email address when user transfers calls to them and / or when they receive a voicemail on their personal extension
2 votes -
Ability to use Shared Line as Outbound Caller ID
It would be best if an option for A Shared Line could be used as an outbound caller ID.
2 votes -
Limit number of logins per user/extension
Please could you let us know if it is possible to limit the number of logins per user/extension?
Example - users can only login to one device, i.e. laptop, at any one time. If they tried to login with RC credentials for softphone on any other device can this be denied? If in the scenario where a users computer/laptop fails can the original registered device be de-authorised from the admin portal to allow the user to sign in on a new/alternative device going forward if required?
Thank you.2 votes -
Ability to change phone status from order in progress to completed
Customer should have a capability to change phone status from order in progress to completed in Service web
2 votes -
Gmail E-mail invite for conference call
The Customer wants to use their Gmail account to facilitate invite E-mails for call conferencing in the application.
Currently, when the account is synced-in with google, nothing is happening when "invite by E-mail" is pressed.2 votes -
bulk delete inactive/unused devices/hot desk phones
bulk delete inactive desk phones
an admin should be able to delete in bulk RingCentral admin portal data such as devices that are inactive or currently not in use2 votes -
Change Bluetooth Device Name
I have a Poly CCX700 purchased/leased through you guys. Myphone says 'Visible as "Spencer Smith" to other devices. How can I change this so I can keep my headset connected but my personal name is not broadcast to everyone within Bluetooth range
2 votes -
The capability to set all international numbers to be forwarded in to the voicemail without adding the country code manually in custom rule.
The capability to set all international numbers to be forwarded in to the voicemail without adding the every country code manually in custom rule.
2 votes -
utgoing Dialing rules (Dialplan)
I am looking to integrate with one of our entities. I would like to create short dial codes to call users on the other phone system. For example, I want to be able to dial 5220 and it should automatically dial an outside number and pause and then dial ext 220.
2 votes -
Sent to Voicemail or answer it using a deskphone option
Ability to choose whether calls are routed to voicemail or answer it when someone called in to the main number using a deskphone.
2 votes -
Fax Outage Notification for Fax Account
Customer is requesting to receive service status notification whenever there are outage on the service. Customer has a RingCentral Fax3000 account.
2 votes -
Delegated line for IP Phone
I'd like to apply a template and set a Delegated / Shared Line, but I don't see a template available for VVX250.
2 votes
- Don't see your idea?