12214 results found
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RingCentral Meetings app: Add support for Linux Mint
Linux Mint is not currently supported per Customer support. Linux Mint is based on Ubuntu, and is a very popular distribution. Please add support for Linux Mint Cinnamon.
2 votes -
Process Voicemail Through Desktop Phones
I bought a phone system with local voicemail capabilities. I want all voicemails to go through the phones in the office, rather than through spectrum. Is there any way to set this up and disable voicemail but allow it to go through the system in my office?
2 votes -
POS FOR BTCW
Customer is requesting a system that supported by BTCW for POS
2 votes -
The ability to add contacts to an existing text conversation. Currently this ability is not available.
The ability to add contacts to an existing text conversation. Currently this ability is not available.
2 votes -
Adding an external number in the call handling under a call queue extension, just like the same feature under user extension.
Adding an extermal number in the call handling under a call queue extension, just like the same feature under user extension.
2 votes -
Integrate to Vagaro appt scheduling software when calls come in to bring up client info to book appt
Vagaro has 100s of thousands users ... when a caller calls the front desk to make an appt, the call could be linked to the existing clients record
2 votes -
Fax cover sheet Templates with a drop down menu
Hi there, When I am faxing, in the notes section, I type the same message to all the doctors that I am sending new patient correspondence letters to. I don't want to have to copy and paste that same message over and over again. I want to create a template and choose it as a drop down in the notes section (if that makes sense). I am going to give you an example below of what I type to every doctor when sending faxes. __________________________________________________Hello,We hope you and your team are having a fantastic afternoon! ;-)Please see attached correspondence…
2 votes -
Make the Line 2 ring when you are on-call on the Line 1 using Deskphone.
Currently we only seeing blinking light on the line 2 indicator if a 2nd call come in while you are on Line 1.
2 votes -
Call reporting
I would like to see reporting with calls that are connected but a way to determine they spoke with a customer, not just call connected, that could just be it went to voicemail. It is better recorded keeping and holding employees accountable for the length of conversations.
2 votes -
Customize Default Statuses for RingCentral Desktop/Phone App for Company wide
Be able to change the default statuses for a company as a whole. This will allow us to reflect what we use most common versus what RC has decided.
2 votes -
Need to add Google Synced Contacts to Quick Contacts
Quick Contacts is not indexing contacts synced from Google Apps. It should be enabled
2 votes -
Caller ID of the call from
Feature or setting that can be used the caller ID of the call from not the original caller
2 votes -
ability to move voicemail messages to another folder
ability to move voicemail messages to another folder
2 votes -
Need to have an option to Turn off Emergency Location on the RingCentral application
Need to turn off Emergency Location on the RingCentral application with full functionality in the application, but looking for an option to Turn off Emergency Location on the RingCentral application.
2 votes -
Include Dial by Name Directory to the Analytics Reports
We are looking for a report showing how many times the dial by directory is being pressed by callers every day
2 votes -
Remote Dialing of Desk Phone
The RingCentral App has integrations for web browsers and the ability to click to dial the phone app from a computer. An additional great addition would be to be able to click to dial the desk phone. We use YeaLink phones, and I know they have the ability to be remote controlled from a computer, Sysco has teh same functionality. It would be nice if the RingCentral computer app offered the functionality rather than having to incorporate a headset.
2 votes -
Remove a contact in a group message
When changes are made within a company, it would be nice if removing a contact in a group message could be done easily- without losing the message string.
2 votes -
Send SMS in web portal
A feature for Sending SMS in web portal
2 votes -
Caller ID post answer
After a call has been answered, the full caller ID can only be displayed via mouse over. That makes it impossible for customer care agents to see the full caller ID and be able to look up the caller in Salesforce. The request is to display full caller ID when a call is answered without requiring mouse over or other intervention on the part of the agent. It is a hinderance to agent efficiency.
2 votes -
bulk deleting fax or set up auto deletion faxes
want to set up options where we can manully delete bulk faxes instead of doing it one by one , there should also be an option where we can set up a period that faxes can be kept on our inbox and auto delete it on certain period
2 votes
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