9343 results found
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Provisioned Yealink conference phones
Yealink conference phones should automatic provisioned lines base on their phone features like https://www.ringcentral.com/office/voip-phone/yealink-cp925.html - 5 way conferencing
https://www.ringcentral.com/office/voip-phone/yealink-cp965.html - 10 way conferencingBy default conference phones that provisioned for RingCentral has number of provisioned lines set to 1.1 vote -
Import Multiple Grouped Contacts
Import Multiple CSV files with 500+ Contacts each into separate groups.Then send bulk SMS per group through the App.It seems that the only option right now is to import the contacts to a general list, and have to manually add them to a group one at a time.
1 vote -
Account Call Flow Diagram
Show the current IVR setup in a call flow diagram. Like from Main line to call queue, etc.
1 vote -
Add options to improve call forwarding (from providers like Google Voice)
Google Voice has a safeguard (presumably to limit routing to automated systems) which detects when a call is being picked up too quickly so routing is unable to connect to any IVR in RC without pressing 1 (or any other digit) to accept the call.
Two possible solutions may resolve this:
1. Ability to delay call pickup time. (ideally assignable to a specific phone number within RC to resolve relevant forwarded calls, leaving the rest of inbound calls unaffected)
2. Ability to direct RC to automatically press a button (dial a number) during call pickup, or at any time. (this…1 vote -
Have a tracker to see who responds to the message on the group chat.
It will be nice to track and see reports who has responded on the messages on the Group chat.
1 vote -
Able to use touchscreen gesture feature on iphone with no issues
Currently using the RC app on Iphone scrolling through fax pages and they tap the screen once it will go back to the very top
1 vote -
Use # and * in IVR to forward calls
A feature in the IVR menu to add an option when # and * in Default IVR Settings to select a call forwarding option to call queue, user extension, and message only extension
1 vote -
We would like to be able to see incoming or missed calls as well as any SMS messages being sent by the user.
We would like to be able to see incoming or missed calls as well as any SMS messages being sent by this user.
1 vote -
Feature to forward the voicemail to a different platform such as Klara
instead of the VM being stored on RingCentral, another platform will handle the call and route directly to the platform's VM system. We are using Klara, if that helps.
1 vote -
Other option in Call queue waiting time if member is unavailable
Setting that will give other options in the Call queue waiting time if the member is unavailable, busy, or in a meeting
1 vote -
Ability to add more extension as operator
Customer want to add more extensions as operators for them to have access to company faxes using their RC app
1 vote -
Pick A Call Park Location
Be able to park a call on a number of the users choosing. We have several departments and each one used certain numbers. For example the 800 line would use numbers in the 20's and book keeping would use the 30's. Also each user would typicaly use the same number. So if you heard Bob on the overhead page call your name you know he uses park 24 and if it was Jane she uses park 23.
1 vote -
Add GrowthZone/Chambermaster Integration
Sync between RingCentral and GrowthZone/Chambermaster so that when customers call in, their contact information automatically pulls up in the GZ/Chambermaster system. This save a bunch of time looking people up.
1 vote -
Access to Group Fax using Ring Central Application
This action was available years ago on the program. I need to access my Group Fax numbers to broadcast a fax to all my customers using Ring Central APP
1 vote -
Service Status Notifications-Announcement Only Extension
Feature to have Service Status Notifications sent to a Message Only Extension or Announcement Only Extension
1 vote -
Allow the app to open in different windows to use two different company faxes with RC
We have two fax numbers with Ring Central and need to access both at the same time. It would be nice to open the app on two different windows to access each fax number individually at the same time.
1 vote -
Comment box for disclaimers of sort
to have a space for users to set their pre-set comments for faxing out instead of manually typing it per fax
1 vote -
add click to text icon
Click to text icon should appear in contact file click to dial icon for call
1 vote -
Add the ability to forward call queue calls to announcement only
The customer wants to remove the ability of the caller to leave VM when no one answers from the call queue member and have an announcement option available just like the settings on users
1 vote -
Removing custom hold music for internal users
Is there a way to remove the On Hold Custom Music for Internal Users only? For example, if Sales Team are on a Teams Call and one of them puts the call on hold, then we all hear the On Hold Music. We only want that to play for Outside Callers like our customers, prospects, vendors, etc. Thank you.
1 vote
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