12242 results found
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Wants to unblock all non caller ID incoming calls
Wants to unblock all non-caller ID incoming calls on the account
1 vote -
MS Teams to RC Platform Handoff
When someone calls in and gets transferred to an extension with Cloud PBX direct routing and not answered, it should handoff the call to Ringcentral app | Ringcentral voicemail.
If a call comes in, and gets transferred to Microsoft Teams user and unanswered, if the Cloud PBX voicemail is turned off, it should hand off the voicemail to Ringcentral.
1 vote -
Ability to filter Business Analytics by Toll-Free Numbers
Currently, the Business Analytics portal only has the option to filter Widgets by Company Numbers. I would like the ability to filter by all Toll-Free numbers on the account. Frequently, Toll-Free numbers are not only assigned to the company, they are assigned to Call Queues, Users, etc. I would like to have the ability to pull in all the locations where Toll-Free numbers are assigned in one Widget.
1 vote -
headset
please have a article for wireless headset for polycom vvx 450 as the article shows wireless not compatible only selected few headset
https://support.ringcentral.com/article-v2/ringcentral-desk-phones-list-recommended-headsets.html?brand=RC_US&product=RingCentral_MVP&language=en_US1 vote -
Multi-user device Provisioning
Provisioning multi-user device take awhile. Audio code takes minimum of 15 minutes to reflect that it is provisioned.
1 vote -
1 vote
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Phone tab on RingCentral app shows more information
I like to have a history of the calls with the display showing the date, the time, and how long the call lasted. I like having that so I could go through and make sure I had billed clients for all the calls. For some reason, the main display only shows for the current week the day ("Tue", for example) with the time and length of the call. I have to click on each call to see the incoming time and remember that Tuesday was February 27. It used to show all on one display, the time of the incoming…
1 vote -
Multiple pick-up buttons for each call queue
The customer would like to have multiple pick-up buttons for each call queue
1 vote -
Hide the Receive email notifications for text messages in the app
Would like the option "Receive email notifications for text messages," in the app to be hidden/greyed out for end users.
1 vote -
Business Analytics Additional Metrics
To have the additional metrics for User SLA as we only have the Queue SLA currently.
1 vote -
After call work status of member per Queue
A feature where the manager of the queue can manage on which call queue will a member only not receive a call if on After call work status given that the member is included in multiple queues.
1 vote -
Option to remove the profile/icon of the participants in RCV Meetings
Option to remove the profile/icon of the participants and only the speaker can show the profile/icon in RCV Meetings.
1 vote -
Conference Call.
Need to have a functionality to change the conference number and make it as a toll free number.
1 vote -
Visual voicemail for yealink T46U
Visual voicemail for yealink T46U
1 vote -
Call Parking
When we park calls to get information we continue to get other calls and have to refuse them to get back to the dial pad. Is there a way that we can hold or park a call and not get calls?
1 vote -
Put a label for recording/uploading greeting button
It's best to put a label to avoid confusion when we need to upload a customize greeting. Instead of just a red dot/button put a label that it says 'upload'.
1 vote -
we get a lot of fax failed to send or busy - please set it so fax will continue try outbound until it successfully transmits
continue to auto dial until fax transmission is successfully sent
1 vote -
Preview of the Event Details on RC App Jupiter
With the current RC App Version: 20.3.30.250 Web, 20.3.30.2377 Windows, the user has to click on the event itself to view the event details. This behavior applies to events which run over multiple days.Expected Behavior:User should be able to details (end date of the events) without having to click on the event itself.Reason:Save extra clicks.
1 vote -
Reply with video message - pop a window to record a short message to send in a conversation
It would be really cool to have a sort of asynchronous meeting where we users could respond to each other in a Glip conversation with short video messages. These could be called fragments or the alike.Maybe a little button 'reply with video' that would pop a window to record your message and then you can hit 'done' to review and send or review and re-record or cancel.
1 vote -
increase the number of recipients to receive page and be able to page. Would also like to have an option to receive a page to a phone in...
... DND status. increase the number of recipients to receive page and be able to page. Would also like to have an option to receive a page to a phone in DND status
1 vote
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