12777 results found
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Color blind mode
Offer color blind mode for presence. Some people have a difficult time differentiating between the green and red icons.
1 vote -
access everything on the admin portal not on the app
changes made in the admin portal should automatically apply without requiring additional changes on the desktop app.
1 vote -
lock phone request and just dial 911
lock phone request and just dial 911
1 vote -
Need to restrict outgoing call from Main Company number.
Need to restrict outgoing call from Main Company number. Also want that user can not see or select Main company number and IVR number while dial outgoing call.
1 vote -
Allow voicemail boxes to be search by name
When someone calls a main number and you get the option to dial by name it would be nice to include the names of voicemail boxes.
1 vote -
Entire Analytics Features Access for A standard Role
Currently the only feature that a standard role can access in Analytics is Business Analytics but they want the user's to have an access with Entire Analytics Features
1 vote -
Activate voicemail boxes
It would be nice to be able to build and activate a voicemail box without sending an invite.
1 vote -
Remove Extensions from Dial-by-extension
Currently, user extensions can only be removed from the dial by name directory, and they can't be removed from the dial by extension interface.
The goal here would be to implement a similar feature to the dial by name exclusions, which allows extensions to be excluded from the dial by extension interface.
1 vote -
removal of the “Delete” option from the app for delegated users—even if it is currently grayed out
We would like to request the complete removal of the “Delete” option in the app for delegated users who have been assigned a task via the RingCentral app—even if the option is currently grayed out—to avoid confusion and prevent potential issues.
1 vote -
Ability to record calls using Mitel recording or other 3rd party platforms
Ability to record calls using Mitel recording or other 3rd party platforms
1 vote -
Show incoming calls while on the phone
We need to be able to see the incoming calls while we are on the phone. We also need to be able to see any calls we missed while on the phone, and who answered the call (if anyone answered), or if the entire team missed, so that we know who has been serviced and who needs to be called back.
1 vote -
HD Voice compatibility for Yealink W76P
Enhanced feature to mitigate HD voice feature on Yealink W76P devices without affecting compatibility and call quality
1 vote -
Remove company directory from phone
Hi we have an emergency phone at our location and we would like to remove the company directory if possible? and instead have a list of emergency contacts.
1 vote -
Increase timer of queue calls that does not succeed before it gets automatically disconnected
Callers waiting in the queue gets dropped when reaching 10-15 minutes. Confirmed that there is a 10-minute timer; if the call does not succeed within this time period, it is automatically disconnected.
1 vote -
Misleading security email notification about the Contact mailing address changes to an extension
After I updated the Cover Page Info for one of my extensions, i received a security email notification saying that the Contact mailing address for this extension was changed. This is misleading because nowhere on the Fax Setings Cover Page Info page it mentions that this info is used as Contact mailing address. Please remove this confusion by either adding Contact mailing address label to Cover Page Info page, or rephrasing the security email notification to say Cover Page Info instead of Contact mailing address
1 vote -
size
We need more size capacity for texting, RC is very limited on picture and attachment size.
1 vote -
I want to ensure that we have a backup of the chats. if a user have lost their chat history, it is very helpful to retrieve their chats.
Create an SMS backup. One user lost their chat. Having an option to back up all our chats would be a valuable feature.
1 vote -
Automatic Blocking of Offensive Voicemail Callers
It should automatically block those callers who leave a voicemail and detect if there are offensive or derogatory words; in that case, it should block them automatically
1 vote -
Turn off call notes in mobile app
The option to turn off call notes email notification in the mobile app is not yet available.
1 vote -
Ai receptionist pronunciation
We have subscribed to the AI receptionist feature for our account, however the AI receptionist is having trouble on pronouncing my last name instead of "Kazor" it is pronouncing it as "Katchor" it would be better if there is way for us to correct this by just uploading a recording with the correct pronunciation and just upload it to the receptionist and just play that recording when transferring calls to my extension
1 vote
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