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  1. I am a user of the Yealink W76P Cordless Phone and have been thoroughly impressed with its performance. As I continue to utilize this device within my organization, I have identified a feature that I believe could significantly enhance its utility.I am writing to request the addition of a private parking functionality that can be accessed using DTMF codes on the Yealink W76P Cordless Phone. This feature would streamline our internal communication processes and improve the overall efficiency of our operations.The ability to utilize DTMF codes for private parking would allow us to seamlessly park calls for specific users or…

    1 vote
    0 comments  ·  Hardware  ·  Admin →
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  2. Personal contact should be automatically visible to other user

    1 vote
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  3. We have a non physical line that we use to monitor interviewer calls. These calls go straight to voicemail and create a message for us to review. If anyone deletes the voicemail it is gone forever. It would be ideal if we were able to record these calls to review in perpetuity.

    1 vote
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  4. have a widget that can be added to your website that allows customers to "chat" via text with you instead of emailing or calling.

    1 vote
    0 comments  ·  Application  ·  Admin →
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  5. Customer is using the MS Teams Direct Routing integration (UC). They have expressed the need to have 1 streamlined platform instead of having their users on multiple platforms and products doing the same things. They would like to have their users to perform all of their IB/OB calling and internal messaging through MS Teams. However they do have a need for some of their users to utilize RCV. Since there is no stand alone RCV application like there is with their current RCM service, they are requesting the ability to disable everything within the existing MVP Jupiter application only leaving…

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  6. RingCentral has a vault for Australian numbers and it would be much better if we had vault for U.S numbers

    1 vote
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  7. Customer wants an IVR menu option in his specific user extension. Where in it will give another option for the caller to choose from or just a feature, making it look like a big company for them.

    1 vote
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  8. When someone called in to company main phone number or any user extension's number, requesting for possibility to provide reference number to every someone calls in, so that they can have proof of reference for a customer to say that they called in at this date and time

    1 vote
    0 comments  ·  Other  ·  Admin →
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  9. When someone phoned the main number of the company or any user extension, they asked whether it was possible to give a reference number to each caller so that they could have documentation proving that they were a client and could state that they had called at this certain time and day.

    1 vote
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  10. Give management visibility over live paging to see what devices are stuck trying to page.

    1 vote
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  11. Sender will be Fax machines and receiver of fax can assign the email address

    1 vote
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  12. This has been requested many times but we really need the feature to play a pre-recorded message. I am considering leaving for a competitor that offers this feature.

    1 vote
    0 comments  ·  Admin Portal  ·  Admin →
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  13. We need to have an option where we can disable the censorship for certain words

    1 vote
    0 comments  ·  Admin Portal  ·  Admin →
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  14. I (admin) am trying to change a user's forgotten pin#. we use SSO instead of passwords, and to change the pin it is asking me for the current admin password, even though i am currently signed on as the admin AND we do not use passwords.

    1 vote
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  15. We would like the Mexican number to show in the body of the email as clicking on the link will introduce additional steps and some users may not have a data connection at the time of the meeting.So having a phone number that may be on printed out with a meeting invite is important, especially for the Mexican number.

    1 vote
    0 comments  ·  Application  ·  Admin →
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  16. We are putting in a network management system (AUVIK) to get a complete overview of the equipment on our network. The NMS sees the phones, but only provides basic information. Is there a way to get more information? Possiby SNMP? Our physical phones are all the Poly CCX 400.

    1 vote
    0 comments  ·  Hardware  ·  Admin →
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  17. Customer has a s Xerox AltaLink C8155 Copier that would like to utilized the faxing from device instead of having connected an ATA adapter. They are looking for application that can be installed to the copier.

    1 vote
    0 comments  ·  Application  ·  Admin →
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  18. In the previous version of the app (according to ring central) you were able to turn the ringer volume down separate from the volume of your phones ringer. In the updated version of the app, its not an option. The ringer for ring central is obnoxiously loud and it disturbs my coworkers and blasts my ear off if I get a call while already on the phone.

    1 vote
    0 comments  ·  Application  ·  Admin →
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  19. HUD- not seeing the number the agent is with if using the app on the desktop but if using the phone app he's seeing it.

    1 vote
    0 comments  ·  Application  ·  Admin →
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  20. It would be great if the admin portal (service.ringcentral.com) actually took full advantage of my screen size. I have 1080p and 4k monitors, and there is a lot of whitespace on either side of the screen. Normally, that's not a huge problem, but when reviewing call logs or look ing at users, you have to scroll to the side a little bit to see all of the information.It's really frustrating that the content doesn't take up more of the screen than it does.

    1 vote
    0 comments  ·  Admin Portal  ·  Admin →
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