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10659 results found

  1. Add a (?) that tells you what each number actually means

    1 vote
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  2. The customer is using their billing email address in sending faxes however this email is also associated with their 3rd party reporting apps. When they send a fax the disclaimer that was entered in their email body is not showing on the cover page notes. They are using it for reporting purposes.

    1 vote
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  3. Just checking if there is way to see how many times a recorded call was listened to.

    1 vote
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  4. customer is requesting to remove the option "Last year" from the download SMS logs as the option is giving confusion between the data retention policy and the option showing on the interface for downloading SMS logs which only allows for the past 60-90 days

    1 vote
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  5. I tested the texting service to one of the numbers on our inventory( inactive), but it looks like it just goes through with no error message letting the customer know that we would be able to receive their text. I think it'd be helpful to get a text back with an error message.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  6. Allow super admin to specify the RingCentral account phone instead of forcing a bogus temp phone number that no one can remember. Allow assignment of a company number.

    1 vote
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  7. Please reinstate my user management settings. Ring Central has made them very complicated, and now I have to relearn it all to use it. I want to cry. I dont have the hours needed to relearn how to do everything. WHY on earth did Ring Central change everything?????????

    1 vote
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  8. customer would like to have access to the version of RC app installed on each user from admin portal

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  9. -This is useful in a way that users does not have to get in their service web accounts to edit their names every time they send a Fax-Would give users security and privacy as they don't want their last names to appear on the Fax Message

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  10. Problem:Currently, there is no way to view a log of inbound calls that have tried to reach the RingCentral server but have failed. This can be problematic for troubleshooting call delivery issues and identifying potential problems with the RingCentral service.Proposed Solution:Implement a new feature that provides visibility of inbound calls that have tried to reach the RingCentral server but have failed. This feature could include the following information:The date and time of the callThe caller's IDThe destination numberThe reason for the failureThis information could be displayed in a log that is accessible to RingCentral administrators. Additionally, administrators could be notified…

    1 vote
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  11. Customer wants to have the feature where they have an option to our portal to change the presence for the whole company phone as general. Its like a button that they can toggled on and off, as easy as that.

    1 vote
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  12. Have an option to turn off notification directly from RC app to stop getting notification when a user log in from a common desk phone

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  13. Would it be easy to have a time option for the RingCentral application, How can I add a column with this data

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  14. Customer wants was RC App will serve as his dialing pad and desk phone were he can communicate and talk with his customer (Grandstream GXP1610)

    1 vote
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  15. Have an option to be able to edit the address shown in the old billing statement or invoice.

    1 vote
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  16. -this would allow admins more control on which details of the Report they want their users to see

    1 vote
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  17. So I can greet the customer by name and look their account up before I answer the phone.

    1 vote
    Under Review  ·  1 comment  ·  Other  ·  Admin →
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  18. Recently a posted note in RingCentral disappeared. I'm not sure what happened to the note but it got me to thinking that there should be a trash for recently deleted notes to avoid losing important note/projects.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  19. It would be great if we have a feature that persistently notifies of a new VM message until that message is checked/listened to

    1 vote
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  20. mobile app should an auto refresh state when getting disconnected to network or when changing networkapp should reinstate connection to internet source as soon as it check that the mobile phone is connected to a new network

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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