11055 results found
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Capability to change the User Status using the Pop-up dialer of RC App.
This will be beneficial for the users when they need to change the user status while the RC App is running in the background.
1 vote -
Feature wherein if a call came in to a specific call queue it will going to pop up a specific web page.
This will be beneficial for users that needs to provide specific information to the callers of the said queue.
1 vote -
Providing an option when a user is not included in the company directory in managing TEAM CHAT
As mentioned earlier, I've come across a system bug that affects the entire setup. To illustrate, I'm an admin who has created a team chat and added users. Some of these users are listed in the company directory, while others aren't (I unchecked a box in the admin portal). Now, for those who aren't in the company directory, their names don't show the three dots, meaning that you can't delete them or grant them admin permissions. As for those listed in the company directory, everything works smoothly. This issue needs immediate attention and a prompt fix. Let's escalate it ASAP!…
1 vote -
Organize more button on dial pad
More button 3 dots on dial pad transfer button is just below the record, always mistakenly press the record button when transferring
1 vote -
Cust want to have the option to determine what is the dialed numbers or extension by the caller using the physical device mitel
Cust want to have the option to determine what is the dialed numbers or extension by the caller using the physical device mitel
1 vote -
Learn More Icon Under Call Log Reports - Regarding Searching/Filtering the Calendar
The customer would like to request in making the call log report more friendly user by adding the an option or Icon information on how to filter and search for previous months call reports - the customer find the current tab confusing on he's end.
1 vote -
Need to add Google Synced Contacts to Quick Contacts
Quick Contacts is not indexing contacts synced from Google Apps. It should be enabled
1 vote -
Call from one extension to another
I should see on my end that the call is coming from another extension if that extension missed the call. For example :It will ring to ext 1 deskphone if she missed the call the call will be transferred to me but I should see that the call is coming from ext 1.
1 vote -
Caller ID of the call from
Feature or setting that can be used the caller ID of the call from not the original caller
1 vote -
Call que feature should be available on user Extension
Customer wanted to have all the Call que feature for call handling and voicemail be available to user extension and the feature for call handling and voicemail User Extension should be available to call queue
1 vote -
Bulk remove the profile picture on selected user extension
A feature that can remove the profile picture on multiple user extension
1 vote -
all the All User extensions get the same function as the Operator extension
all the All User extensions get the same function as the Operator extension
1 vote -
Physical phone extension lookup
On our previous phone system we had the ability to start typing an extension on the physical phone and it would begin the lookup of the corporate directory without having to go into a search feature. It would be nice to be able to start entering an extension and it begin to populate users with that extension sequence
1 vote -
Admin wants to have the capability to remove the option for standard users to see the Company directory/contacts.
This is beneficial for the Admin who don't want the users in the account to see the contact details of the super admins or other users.
1 vote -
add common area phone that can be use without a user ID and password
provision a conference room speaker phone or any deskphones that can be used at any time without a user id and password.
1 vote -
Add ability to program a key on a keyset that can give out an alternate caller id name and number
Add ability to program a key on a keyset that can give out an alternate caller id name and number
1 vote -
bulk deleting fax or set up auto deletion faxes
want to set up options where we can manully delete bulk faxes instead of doing it one by one , there should also be an option where we can set up a period that faxes can be kept on our inbox and auto delete it on certain period
1 vote -
Automatic Call Reports for Specific Call Queue or phone number
Currently the automatic reports can only be sent automatically for all the calls received on the account. Would like the possibility to be sent automatically with the same fields but only for certain users/call queues/phone numbers
1 vote -
Generic Video link
The customer wanted to have a generic link or one link that can be used for different scheduled video meetings.
1 vote -
Company Fax Number should show at the bottom as an outbound calling number from the RC app
Wants to put the company fax number at the bottom of the outgoing caller number to avoid being selected to call out
1 vote
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