13296 results found
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Allow bulk assignment in Inventory
In the RingCentral Portal under Phone Numbers / Numbers in inventory, there isn't a way to bulk assign. Can that be updated so multiple selected numbers can be assigned at the same time? Thank you
1 vote -
Show call recording inside company call log in call information
It would be really convenient to have access to the call recording of a call inside of the information tab under company called logs. Please see attached images for details.
1 vote -
Call queue transfer annoucements
Option to remove transfered call Queue call announcement and having to "Press 1 to accept" same as Direct transfered calls can.
1 vote -
call queue data retention
Ability to save user and call queue configuration in case a user/call queue gets deleted
1 vote -
call queue data retention
Ability to save user and call queue configuration in case a user/call queue gets deleted
1 vote -
Increase limit if fax attachment to 1GB
Customer was sending over 500 faxes to their clients and doesn't want to send those separately. Customer specifically requested for 1GB limitation for file size
1 vote -
ATA TO ATA INTERNAL FAXING
Subject: Allow ATA users to send FAX internally (Allow T38)
Feature Request Description: ATA users cannot send fax internally due to
JIRA : https://jira.ringcentral.com/browse/CNV-16701
Expected Behavior: Should be able to send fax ATA to ATA internally
Current Behavior: Cannot send fax ATA to ATA internally1 vote -
auto-generated calls and sms in bulk
The customer inquires about the availability of a feature that allows for recording voice or text messages and sending them as auto-generated SMS or calls to multiple customers simultaneously.
1 vote -
option in admin portal to check, history of direct number assigned to a call queue, information that will show if call queue is in used
option in admin portal to check history of direct number assigned to a call queue, information that will show if call queue is in used
1 vote -
1 vote
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ability to get detailed call logs for multiple user that is using only one extension
ability to get detailed call logs for multiple user that is using only one extension
1 vote -
Document camera on RC meetings
Add an option to adjust the settings of the document camera connected on the RC meetings to scan a documents
1 vote -
Recording Prompt - Number History
I was recently informed that when we record a prompt via Phone Call, there is no way to delete a number from the history even if the extension has been long deleted.
It would be best if there's a way to automatically remove an extension from the history if the extension is no longer listed as a user.1 vote -
Please consider using the word "Chat" rather than Message on RIngCentral
Please consider using the word "Chat" rather than Message on RIngCentral
1 vote -
Use Virtual number/Substitute Caller ID number for call forwarding
Have an option to use the Virtual number for call forwarding Or use substitute caller ID number as call forwarding number in the RingCentral Admin portal.
1 vote -
CAller ID
Why can't my caller ID from a desk phone say my company name?
1 vote -
1 vote
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Allow deskphone without a number as ringer to call queue
We need a feature that allows the use of deskphone without a number as ringer only. The deskphone must be added to call queue.
1 vote -
POS system w/o ATA
The Customer wants to have a POS system support without additional devices (like an ATA)
1 vote -
RingCentral Automator for Mobile (Standalone app)
We want to have RingCentral Automator on mobile for easy access instead of accessing it via browser
1 vote
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