9677 results found
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Call park after timeout to get routed to a call queue
After 5 minutes or timeout park call instead of ringing the extension who put the call on park back should give an option to ring back a call queue or call group
3 votes -
Allow the capability to change the label name of Yealink sidecars.
Allow the capability to change the label name of Yealink sidecars.
RingCentral admin or web UI should have the capability to change the label name of sidecars for customization purposes.3 votes -
Automated Phone Payment IVR Integration
Requesting an integration between RingCentral's IVR system and our CRM to allow customers to make payments over the phone for invoices. This integration should automatically post successful payments directly to the CRM.
Key Features:
IVR payment option for customers to pay invoices over the phone.
Secure handling and processing of payment details.
Automatic posting of successful payments to our CRM for streamlined data management.
Real-time synchronization to ensure up-to-date account information.3 votes -
spanish translation when they press a any keys on ivr menu
An option on the ivr that allows the user to have a Spanish translation when they press a specific key on the ivr menu.
1 vote -
Fax usage: number of page used per year
I am looking for an option to access in admin portal the number of fax pages I use in a year.
1 vote -
Numbers Assigned to groups need a group inbox
Just like group voicemails are accessible in the RingCentral app, SMS sent to a group with a number assigned should have the same functionality.
1 vote -
Paging Only Group for Mobile Devices
The customer would like to have an option to send one way broadcasting through mobile devices.
1 vote -
Call log should have more details of what options user pressed
Log does not show that caller dialed 0 to get to the operator.
1 vote -
Only allow users to log in using their Google accounts
disable other way of logging in aside from google account
1 vote -
Able to add guest contact to quick contact
Able to add guest contact to quick contact
5 votes -
2 votes
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Dialing without area code
We would like to dial without the area code. How do we get back to dialing just the 7-digit number when entering the area code?
12 votes -
2 votes
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Auto answer specific calls
We want an auto-answer option for custom rules or specific calls.
3 votes -
Purchase international india number
Purchase international india number for a UK account. Currently it's not available to purchase.
3 votes -
Driving
Driving Mode, give us a toggle for driving mode to reply to RingCentral messages and sms messages while driving.
Allow user to set automatic message to reply to incoming RingCentral messages or SMS text messages while driving. Make it an editable message to be customized by the user to fit the circumstance.
Example response: I'm driving right now and unable to respond, I'll reply as soon as it is safe to do so.
1 vote -
Canada - Individual's Name with Caller ID telephone number
Ability to set the individual's name as part of the caller ID in Canada. Right now we can only send the business name but competitors (Zoom) can send the individual's name along with their telephone number.
4 votes -
Remove delay when Ring in Overflow call queue
Remove delay when Ring in the Overflow call queue. When the Overflow call queue is ready to take calls from the Original call queue. It should be instant and no delay.
4 votes -
Undo Button
The concept of an Undo button is universal. RingCentral administrators would benefit from this feature in all aspects of the system's configuration.
11 votes -
How to globally set up on enabling end to end encryption on instant meeting
Hi RC team,
please see if global setting on enabling end to end encryption on instant meeting can be enforced and if personal meeting can be disabled for all users, because we want to disable the function of allowing external parties to join the RingCentral video meeting2 votes
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