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12048 results found

  1. have admin access to view Internal RCV meetings on Ringsense portal under ALL CALLS tab

    1 vote

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    New  ·  0 comments  ·  Application  ·  Admin →
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  2. Block Number to Limited Extension Feature. Add setting on limited extension to block numbers.

    6 votes

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  3. We are in our implementation and when we get phones (Poly VVX specifically) the MWI indicators are disabled by default. Our implementation engineer can enable them, but we cannot through the Admin portal. It would be great if we could just enable them. Otherwise every time we get a new phone in the future it will be a ticket to support to enable.

    2 votes

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    New  ·  0 comments  ·  Hardware  ·  Admin →
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  4. Performance Report segregated by site for the last 3 months

    2 votes

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  5. Request to add option to have prompt for the number being dialed.

    2 votes

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    New  ·  0 comments  ·  Other  ·  Admin →
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  6. Add an option to set recurring faxes. Users should be able to select multiple dates for scheduled faxes, similar to the functionality in video meeting scheduling, rather than being limited to selecting a single date and time.

    2 votes

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  7. BT Feature Request : Allow Multiple Users to be assigned to individual handsets that are all paired to 1 wireless base

    Details : the customer wanted to use just 1 wireless base and pair all their handsets to that single wireless base to save space but would need to have the same users still assigned to each handsets set up instead of the single license
    Current behavior : only 1 license can be assigned to 1 wireless base and not multiple license
    Brand : BT Business
    UID: 3136661064

    3 votes

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  8. When a call comes into a central main phone line, I want the receptionist to be able to forward the call directly to the voicemail of another extension to leave a message with the extension ringing.

    5 votes

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    0 comments  ·  Call Queues  ·  Admin →
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  9. Add shared lines to the call queue or to the call rules of a user extension.

    5 votes

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    0 comments  ·  Call Queues  ·  Admin →
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  10. Feature Request: Enhanced Device Presence and Call Monitoring for Mitel 6930 IP Phone

    Current Behavior: Mitel's device presence features allow users to see the availability of colleagues (busy, idle, etc.). However, there's limited functionality for monitoring incoming calls on another user's phone.

    Desired Behavior: Enhance device presence and call monitoring capabilities for the Mitel 6930 IP Phone to include:

    Caller ID with Name Display: When a call rings on a monitored extension, the Mitel 6930 displays the caller's name alongside the number on the monitoring phone.

    Optional Alert Options: Allow configuration of visual (e.g., blinking light) or audible alerts on…

    4 votes

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    Under Review  ·  1 comment  ·  Hardware  ·  Admin →
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  11. Ability to assign specific call queue members based on certain dates/times.

    3 votes

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    New  ·  0 comments  ·  Call Queues  ·  Admin →
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  12. A user preferred the set-up wherein all calls, if he did not get to answer it directly including the queue calls, it should show on his missed calls instead on the received calls since he doesn't seem to see any difference between answered direct calls and queue calls (including answered elsewhere) when looking on all his received calls on the phone

    2 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  13. 1) Any voicemail left for the customer care call queue to go to customercare@dieterichbank.com and not to go to their personal email inbox. All members have access to this email address to access the voicemail emails.
    2) Customer Care voicemail queue in RingCentral app must stay accessible to all members.

    2 votes

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    New  ·  0 comments  ·  Other  ·  Admin →
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  14. To have the option to use a template when creating a new SMS from RingCentral for Google extension.

    1 vote

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    New  ·  1 comment  ·  SMS/Text  ·  Admin →
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  15. Be able to update the Name of CCRN Numbers via API using the Admin portal page.

    The customer needs to have the option to name the CCRN via API configuration.

    2 votes

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  16. A feature that allows users of the RC mobile software, including the RC app for iPad, to keep their personalized cover fax page

    2 votes

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  17. 1 vote

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    New  ·  1 comment  ·  General Phone  ·  Admin →
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  18. Ability to show the number of voicemail in the screen of Yealink W76P handset

    2 votes

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    New  ·  0 comments  ·  Hardware  ·  Admin →
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  19. Date and time stamp should be included in all text messages being sent within the RingCentral desktop app. At times, this is used in conjunction with our Accounting team to receive confirmation from users to approve certain matters. Having the text message only read 'today' does not help to validate when the communication actually took place (date and time). The only time date and time is included together is when it's a past date.

    114 votes

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    7 comments  ·  SMS/Text  ·  Admin →
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  20. A feature in which we can add several rings before hearing the IVR menu greeting and have it ring on a specific extension before the caller enters their selection.

    12 votes

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    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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