13019 results found
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Disable or Restrict Access to RingCentral Web App
Disable or Restrict Access to RingCentral Web App
6 votes -
Manually change the caller ID for outbound calls from his deskphone
reconfigure one of buttons of the phone that will give him options to make changes with a number to another when making outbound calls/caller ID
26 votes -
CNAM Update
CNAM Update for Canada Customer.
Since once a CNAM has been saved on the Database, it cannot be changed.
11 votes -
Allow a person to send an incoming queue call to voicemail
Sometimes you are receiving an incoming Queue call that you NEED to send to voicemail and not answer. Please give us the option to do that instead of just "ignore" and then it continues ringing.
1 vote -
Update a group of unassigned phone profiles to the MACs of the new phones
way you can update a group of unassigned phone profiles to
the MACs of the new phones so that I can switch them over more easily at
the given time3 votes -
ability to increase personal meeting id Length for RCV ( 10 or More )
Customer would like to have option to increase number of Personal Meeting ID for RCV from 9 to 10 or more
1 vote -
Add BYOD as filter for deskphones
Since there are a lot of desk phones added to the account, the user won't be able to filter or separate which desk phones are BYOD and was purchased from RingCentral.
User requested this feature so they can easily identify the BYOD phones that they need to update (Example: SIP).
1 vote -
Enable to see the message history while entering the phone number
Option to see the message history while creating a new SMS message
1 vote -
Support the Yealink BH74 - Bluetooth Wireless Headset as listed recommended headsets for RingCentral application
Support the Yealink BH74 - Bluetooth Wireless Headset as listed recommended headsets for RingCentral application
It's not listed as recommended headset to use with their RingCentral application and they wanted to know when this model to be compatible with RingCentral application. Their Yealink BH74 model is not allowing the user to answer the call using this model and it's not compatible to use with their RingCentral application1 vote -
Pull up Existing SMS Conversation from Sending a new text
Requesting for possible Feature request on pulling up existing conversations by sending a new text message without sending or typing any content.
1 vote -
Call Queue Members - Add Same User more than once in Fixed Order
Call Queue Members - Add Same User more than once in Fixed Order.
I woluld like to be able to have a Queue go like this: User A, User B, User A (again), then User A Voicemail.1 vote -
Include contents of SMS/MMS on the Logs
-client would like to see the contents of the SMS/MMS on the logs (for auditing purposes)
168 votes -
RingCentral App for Apple Watch
To make and receive calls via Apple Watch.For the Apple Watch to individually ring, the same way the iPhone rings.
68 votes -
Customer wants an option in the app to only show the users as part of the Company Contacts
When the customer is in the "Contacts" Menu and selects ALL, it shows every single account in their AD environment. The customer wants an option in the app to only show the users as part of the Company Contacts.
7 votes -
Change frequency of periodic tone on outbound recorded calls
I would like to have the option to change the frequency of the periodic tones for outbound calls that are being recorded. Right now it seems to be every 15 seconds which is quite annoying. I would like 30 second and 1 minute intervals as options.
18 votes -
Users list column with enabled call forwarding indicator
It is good to have a column on the users list where we could easily see which user has call forwarding enabled instead of the current way of checking each users one by one.
5 votes -
Message history retrieval following extension deletion or option to download message logs prior to deleting an extension
Message history retrieval following extension deletion or option to download message logs prior to deleting an extension would be a highly beneficial feature. This would allow users to access and review their previous conversations, messages, and interactions even after an extension has been removed or uninstalled. Furthermore, providing the ability to download and save message logs before deleting an extension would ensure that valuable data and information is not lost permanently. This feature could be particularly useful for individuals or organizations that need to maintain records or archives of their communication history for various purposes, such as compliance, auditing, or…
6 votes -
Add account wide hold music option
We'd like to change our hold music company wide but there is no solution to this. We currently have to go to every single group and every single user's account and adjust the hold music. How is there no way to have a company wide hold music choice?
20 votes -
Ignoring Voicemail Greeting and Press to leave a Greeting
I would like to have the capability where I would just skip the greeting and maybe press 1 to just leave a voicemail.
2 votes -
Text History in Ring Central App
The customer wants to see the text history shown in Ring Central app, not just in Admin Portal.
3 votes
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