9171 results found
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Line of Business Analytics - add "Last Month To Date" as a preset date
Please update "preset" date ranges to include Last Month To Date option
1 vote -
Introducing a DECT Multicell solution to RingCentral like Snom M900
More and more customers asking for a professional and modern multi-cell DECT solution, scalable and with versatile functions. We have been using the M900 in our actual Broadworks Cloud solution from Broadsoft/Cisco for some time now and our customers are thrilled with it. The M900 has an integrated DECT manager, offers DECT and LAN synchronization. The integrated DECT manager manages all base stations in one installation and ensures constant availability and seamless handover. This means that calls are seamlessly transferred between the individual base stations - even across floors or buildings. The integrated TLS encryption sets absolute standards in terms…
12 votes -
Ability to turn off the ringer sound of the RingCentral extension in Google Chrome
We have some user complains about the ringer notification sound from RC extension in google chrome. RingCentral support suggested to choose "OFF" as the RC ringtone in RC desktop app or from web interface. Despite that we hear classic phone ring sound when there are incoming phones. we would like to have an option to turn this ringer sound off.
17 votes -
Add an option to the RingCentral app that allows you to open the app minimized.
Pretty straight forward and I can't believe that you didn't think of this idea already. You DO have an option to start the app on Windows startup, but it would be really nice if the app also started MINIMIZED.
10 votes -
Voice response system
Ring cental itself has the capability to take input from callers my phone, can this feeature be added to us ?
2 votes -
Main number will received a call and voicemail without using the direct extension
The main number they want to have a setting to receive a call and routed it to voicemail without routing the call to any extension
1 vote -
Ring Central app integration with Recruit CRM
To be as efficient as possible, we need our chosen VOIP phone system to integrate with our CRM system. Can Ring Central do this? If so, how long will it take? If not, please let me know asap
1 vote -
Please add the ability to turn off the user added initial email every time you add a user.
When we add a user with extension, the user automatically gets an email notification that the device has been added and gets the SIP information via that same email. Is there a way to disable this? We program everything on the back end ahead of time and do not want this information to be sent to our users.This is important to us as we do alot of acquisitions and do bulk updates of many users at once. Even if it's a new hire, they get a whole bunch of initial emails. Having this be one last email that they have…
23 votes -
An option to conference a call without placing it on hold then add a new call.
To have the option to conference a call then dial the number and hit conference again to merge instead of placing current call on hold, add new call, then transfer.
2 votes -
Don't update phone hardware during active calls or during set business hours
We have had multiple calls interrupted when phone hardware updates have started during an active call and the call gets dropped.
2 votes -
Alert When User Presence Changes to Available
It would be helpful if we could set some kind of presence alert that notified us when a user becomes available. If we are trying to connect with another team member that is on the phone, we have to constantly check back to see if they're still on the phone. It would be nice if there was a notification you could enable to alert when they get off the phone, so you don't have to keep checking your Ring Central application to see if they're available.
13 votes -
reservation message function
please add reservation message functionfor example, in advance i wrote something to be sended. by the way from not now, i hope to send message on the time i want
1 vote -
Option to view extensions with no activities in call logs
Option to view extensions with no activities in call logs like a button or included on the filter button
1 vote -
In Call Handling be able to choose the call order between desktop/phoneapps as well.
Otherwise your phone and computer begin ringing at once and it is very disturbing. If i can defrentiate between app and deskphone, why not between apps as well?
1 vote -
Automatically add assigned numbers to SMS Campaign
It would be very useful if any new number added to the account(s) be automatically added to the SMS Campaign otherwise it will be a step administrators will forget to do and the new phone user will not be able to use their text function.
2 votes -
Meta Data in Voicemail Playback
Currently when playing a voicemail it plays the name of the caller, if not available the caller ID number, but not both. It would be nice to have the following per our staff request...1. the option in mailbox settings to allow you to turn on/off the envelope informaiton (was in Shoretel/Mitel in the past)2. Play both the name and number3. Play the number more slowly4. Have the ability to "rewind" so you can replay the last section without having to re-hear the entire message.
8 votes -
Message Reminder / Snooze Message
Ability to set a reminder about a message. You need a way to "remind me in x days / x hours / tomorrow / next week" etc about any particular message
4 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This is now available in app, watch a brief how-to video here
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Porting in Local Number from US Virgin Island
Porting in Local Number from US Virgin Island
1 vote -
Org-Wide SMS Number Block
Please create a feature to create org-wide block rules for abusive or phishing/ scam SMS messages. Some of our users are being inundated with spam!
24 votes -
Show a rolling six weeks in the calendar instead of just the weeks in the month that is showing.
Many calendars show six weeks, not just the days in a given month. For example, if I am looking at the due date and it shows today, January 27th and I know I want to schedule for February 3rd, I have to click to go to the next month. Many calendar updates are simple, but planning for the future can add extra steps.
3 votes
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