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  1. I noticed that the mobile app doesn't stay logged in if you don't use it for maybe 2 or 3 weeks at a time. For people that do not receive calls very often, I think it would be beneficial to be notified when the RingCentral app is no longer logged in on their mobile device. Otherwise, one runs the risk of missing a call.

    2 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  2. I wan to get a feature wherein I can see my users status showing up. To see if anyone of them is intentionally toggling in or out

    4 votes

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  3. . If the user in on lunch, out of the office, vacation. Another thing is once the DND is disable, status share like "on Lunch" will be cleared automatically. On Status options, we would like to add in meeting.

    8 votes

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  4. Please allow the company directory on VVX450 to show alternative numbers for staff. Currently it only shows their extensions even though we have inputted mobile numbers, alternative landlines etc for each staff member we have. Users are using printed out documents or the ring central app on their phones to pull up alternative numbers for people and then dialling them from the desk phone. A very slow arduous process.

    3 votes

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    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  5. When employees are out sick, other members of the company would need to see the messages that are being sent to their Teams. Please find a way for messages under Teams to be sent to admin without having to log into other people's RC accounts..

    3 votes

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    • cx wants to see an easy to understand collection of errors app feature within a month.
    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  6. It would be helpful to add a note section in each contact, a label section for a custom name, and the company and first name would show together when calling.

    1 vote

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  7. It would be helpful to add a note section in each contact, a label section for a custom name, and the company and first name would show together when calling.

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  8. Customer requesting to removed the voicemail pin for everyone has an access to it and not avoid hustle and remembering the password

    1 vote

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  9. Allow Users to have visibility who's in a call or not using the RingCentral App

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  10. If you use the Avaya app on the iPhone, you can use the emojis on the keyboard. If you use the desktop Avaya app you don't have the full access to emojis like you have on mobile. Is there any way of increasing the emoji library on the desktop app?

    2 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  11. looking for a feature that allows our sales reps to change their phone numbers to ones mirror the area code they are calling

    2 votes

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  12. The multiple recepient will be useful if 2 extensions can monitor text messages from their clients .

    2 votes

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  13. add softkey button to put the phone system into afterhours mode immediately.

    2 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  14. The customer would like to have the option on the interface of the Admin Portal under Licences and inventory that they can easily find their available numbers by clicking it instead of adding the numbers manually under reserve number.

    2 votes

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  15. It is benificial if you are sending multiple faxes specially if you are sending the same information to all of your contacts

    3 votes

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    Under Review  ·  0 comments  ·  Fax  ·  Admin →
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  16. Current customer with Rooms POC in progress asked this question; Impacts all customers with Room Phone Line add-on licenses. SIde note - this is also an issue for my tester account, receiving multiple spam calls to my demo system daily.

    1 vote

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  17. I'd love to be able to call my customers.

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  18. We need to have the profile photo synced whenever we send SMS using the same number. Support advised that this is working by design, but it would really benefit us in determining Users who send SMS using the main company number.

    1 vote

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  19. Under Company Emergency Response Locations, it would be nice to be able to see which user phones are currently assigned to each location.

    1 vote

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