Skip to content
← RingCentral Ideas

Phone & Messaging

Phone & Messaging

Categories

JUMP TO ANOTHER FORUM

(thinking…)

I suggest you ...

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

10496 results found

  1. Using MPOW headset model BH359A and Apple Airpods Model EMC313185 to work with RC phone app

    Using MPOW headset model BH359A and Apple Airpods Model EMC313185 to work with RC phone app

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  2. Admins : Approve or Deny message being sent to mass notify teams on Glip

    We can create rules regarding Distribution Lists for Exchange that requires approval before mass emails are sent, I would like to have this same feature applied to Glip as our company has a team account that includes all users.

    2 votes
    Future Consideration  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  3. Provisioning file for MS teams provisioning/manual provisioned phones

    There should be a provisioning file for rtcpxr@rtcpxr.ringcentral.com so that MS teams devices can be registered with the RTCPXR server

    1 vote
    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  4. Warm Transfer for VVX phones

    Please change the warm transfer process so that the user that is receiving the call doesn't have to "pickup" or "answer" the transfer from the other party. Our previous VOIP provider did the warm transfer more like a warm intercom where the transferring party would be automatically connected to the party that they are trying to transfer to. Then they could ask if they wanted the call.

    2 votes
    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  5. German Overvdialing Support

    In Germany it was very common in the ISDN world that companies add additional digits to phone numbers provided by the PSTN service provider. This functionality in ISDN is called "Overdialing." As an example of this functionality, the PSTN service would provide a number block of 100 numbers to a company. The company would then add 2 digits to the numbers. For example, a company purchases 100 numbers from DTAG +49 89 12345 - 00 .. 99. The company can add digits, i.e. 2 digits +49 89 12345 - 00 .. 99 - 00..99. This example shows that the potential…

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

  6. Service web user - multiple access notification

    Add a visual notification in service web when a user opens the user detail screen that it is already opened by another user.

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

  7. Icon for converting Glip Message into a Task

    We have icons on glip messages for like/quote/pin/bookmark etc, but could we have another to convert into a task? The task feature set is not being used by many from my understanding.

    1 vote
    Implemented  ·  0 comments  ·  App Tasks/Events/Calendar  ·  Admin →
    How important is this to you?

  8. Add a Search Box to Site Filter When Viewing User List

    Add a search box in the filter by site dropdown when viewing the user list. This is included in the department field, why not the site list?We have multi-site enabled and have over 150 sites created. It sometimes takes forever to find the site needed to filter by.

    2 votes
    Future Consideration  ·  0 comments  ·  Admin →
    How important is this to you?

  9. Ring Central client for XBox One

    Provide a ring central client for the XBox one platform to allow joining on a big screen without the need for a pc to connect to the TV

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  10. Call queue to VM flexibility

    I have a team that shares a workload. All calls coming through one number are handled by a team of people. Currently, calls come through a call queue set on rotating.The problem I am seeking a solution for:Calls can only go to one voicemail so if the call is not answered all work is dumped on one team member.What I have already thought to try:1) Assigning which extension receives the voicemail if a call is unanswered by times of day- this is not possible.2) Having calls assigned to by rotating that will go to the team member who received the…

    1 vote
    Implemented  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  11. Add queue category to recents menu(call log)

    Add queue category to recents menu(call log)

    4 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  12. Allow users to record snippets of calls

    Allow users to record snippets of calls. If we turn on that ALL calls are recorded, it removes ability for agent to record snippets.

    3 votes
    Future Consideration  ·  1 comment  ·  Other  ·  Admin →
    How important is this to you?

  13. Avaya Cloud Phone should share status with MS Teams

    We use MS Teams for internal communication and chat. It would be helpful if Teams could show a user as busy if they are on a call on the Avaya app and vice versa

    2 votes
    Future Consideration  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  14. Allow Poly headset features

    Voyager 5200 UC - features such as auto answer with pickup from desk aren't available with Ring Central desktop app [they are with Ring Central Phone desktop app]. Would be great to have this as I understand RC Phone is going away. And the RC desktop app integrates with Salesforce which many people need.

    2 votes
    Future Consideration  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  15. Polycom Phones - Message Light on LE+HotDesk

    When a user logs into a Polycom LE+Hotdesk phone and has unread voicemail, the message light does not come on. It only comes on if a message is received while they are logged in. Users do not know from the Polycom phone if they have unread messages left while they weren't logged in.

    2 votes
    Future Consideration  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  16. Remove ability for users to place themselves into a DND state on RC Desktop app, Physical phones and RC Mobile...

    ...app (Android). So that State is removed completely from user view. Would like this to be programmable to advised user groups, rather than set at account level. Customer is a hotelier and do not want any of their onsite users to "accidentally" place themselves (or shared devices) into DND, as this would prevent incoming calls (business) coming into the location. Even with education system mis-use can still be achieved by the end user

    5 votes
    Under Review  ·  1 comment  ·  HUD & Presence  ·  Admin →
    How important is this to you?

  17. Select Default User for Unassigned User Numbers

    The request is for the ability to easily switch the default user for unassigned user calls from the first super admin to a voicemail or another location.

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

  18. Feature request to have payment system for RingCentral.

    Feature request to have payment system for RingCentral.

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  19. Being able to hear the phone ringing via CyberData Paging Amplifier and speaker system.

    I implemented a system for a customer that would like to be able to hear his phones ring over a CyberData Paging Amplifier and speaker system. Currently, this is not a feature of the RingCentral system.

    3 votes
    Future Consideration  ·  1 comment  ·  Other  ·  Admin →
    How important is this to you?

  20. increase limit for messages to delete

    one of my customers state they used to be able to delete all messages from their inbox when logged in SW. Seems like at some point in the last year, the limit was changed to 50. Need that limit removed. See attached video of issue. you can "restore" more than 50, just when it comes to deletion, it limits it to 50.

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?
1 2 … 516 518 520 … 524 525
  • Don't see your idea?