11055 results found
-
AI summarized recordings and voicemail
I am trying to find this feature: AI summarized recordings and voicemails so you can find the right information faster in RC. Can you direct me on how to find this feature?
It was announce by Steven Zachok1 vote -
Ability to hide company contacts while using the mobile app
Why would contacts be being saved on an iPhone titled "via RingCentral"? All of these contacts appeared and were not created by the iPhone's owner. Every one of them is the owner's assigned RingCentral number. It would be best if we had the option hide company contacts when using the mobile app
1 vote -
call log interpret
more detailed entries in call log like caller hung up and not just missed or stopped
1 vote -
Add the ability to see if a user refused to answer a call or has ended a call.
It would be great to see if someone is avoiding calls by ending the call, sending to voice mail or closing the app.
1 vote -
CUSTOMER WANTS TO SEND FAX WITH SPECIAL CHARACTER
CUSTOMER WANTS TO SEND FAX WITH SPECIAL CHARACTER
1 vote -
Notification for failed forward call
Specific alerts for any calls that are not forwarded appropriately (no extensions/forwarding numbers dialed when RC DID receive an external call)
1 vote -
Add a checkbox in User Details -> Security to force password change on next login
Please add a checkbox option in the User Details -> Security menu to force the user to change their password on next successful login. This is a standard security feature of most services being managed at an enterprise level.
8 votes -
Ability of the super admin to run a report on when the user was added
Run a report on when users were added to the accountDownload the report of the list of users showing when they were added to the system
2 votes -
Received Fax
When they received fax using RC App or Web App they want to edit it to show the "Company name (SENDER) - PATIENT NAME"
2 votes -
SSO Report for users Enabled / Disabled
SSO Report for users Enabled / Disabled.Account has SSO enforced on account but Super Admins have the ability to disable individual users to not use SSO. Customers would like a report that shows what users do not have SSO Enforced (Disabled).
2 votes -
ability to choose device in call queue member to ring
Hi TeamRequesting feature to include ability to choose device to ring in call queue
2 votes -
Create and view groups in RingCentral Desktop and mobile app
Right now the only way you can create a group with outside phone numbers is to do so from the RC portal. I want to be able to create a group in my desktop app, so I can send a text to the group from either of my apps.
2 votes -
Remove Fax Tab in the App
cx requested to have an option to remove the fax tab in the app // they already turned off fax feature online and changed number to voice only but the fax tab in the app is not being removed
6 votes -
Allow mute in Automatic call recording when using RC mobile app
This allow customer to mask sensitive information given while using RC mobile app
1 vote -
Auto Remove in Company Active Directory
A feature that will automatically remove any user in the Active Directory of the company when they leave the company.
1 vote -
Message Layout
In the app for messaging, could the message we sent be on the right side of the screen like in Teams, and the other members messages be on the left side? It's so hard to read right now with everything on the left side.
14 votes -
Option for setting password even with SSO
SSO is implemented on account need users to be able to set up password even SSO is implemented
2 votes -
Call Forwarding first 2 rings 2 extension added will ring then 3rd and fourth ring first 2 extension will continuously ring then another...
... 2 extension can be added.. If the main company number is being dialed first 2 Extension will ring then on the 3rd and 4th Ring First 2 extension will continuously ring but Extension 3 and 4 should be added
1 vote -
Need to get new url added to the bypass in chrome extension
Hi, We need to get adcourier.com added to the bypass list in the chrome extension, the extension keeps adding a ring central logo to our job postings if that URL is not present
1 vote -
Group Call Pick-up ring
The current ring on the phone for a group call pick-up is very short. Is it possible to extend to a longer ring or multiple rings? While working in our work areas not paying attention to the desk phone a single ring is difficult to hear and an extended ring or multiple rings would be beneficial
1 vote
- Don't see your idea?