11783 results found
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Automatic Text message
Every person that calls your office line, once them leave a message or hang up, they get an auto text from us Thanking them for calling, offering an alternative way for them to connect with us: instagram link, Youtube link, website, and a video link from Bombbomb..
8 votes -
Enable CNAM for Australia
He all, We would like to use the CNAM feature for Austrlian outbound calls. Currently this is not an option
23 votes -
Automated VM reply or announcement that the caller will be called back if voice call cannot be answered.
The customer would like to able to send out VM or announcements to their callers that was not answered. The VM or announcement will say that they will get a callback from the company.
1 vote -
Hide RC attributes for imported contacts from external directories in mobile RC App just like it's hidden on Desktop RC App
When a user search for a contact that is imported from external directory such as Google Directory and this user's contact unchecked the "Include user in Corporate Directory" parameter, the RC parameters are not supposed to be shown.The behavior is correct on Desktop RC App but it's not the case for Mobile RC App: the "extension" attribute is shown which is not supposed to be the case.
1 vote -
ability to change toll free number within the admin portal
costumer would like to have the option back to changed the toll free number within the admin portal in number inventory
1 vote -
Allow sending TFN number to show the correct number when sending faxes (Fax Account)
The customer have a fax account and only have a TFN number. They would like to have the ability to show that they are sending faxes using their Toll Free number.
1 vote -
Disable Ability to add another call while on an active call
Ability to disable the option to add a call while extension is engaged on an active call.
1 vote -
Total/count of calls in the app
Cx would like to have users to see the total number of calls/count they have per day.
1 vote -
Allow Forwarded calls to a different RingCentral account to be saved on personal voicemailbox
Customer would like their external forwarded calls to a different RingCentral account to retain to their original extension even calls are routed to a different RingCentral Account
1 vote -
Voicemail storage
Customer wants to have the option to use their Email instead of the voicemail box as their voicemail storage since the maximum limit of 200 is not enough for them and this would be a good idea for a company that receive a lot of voicemails.
1 vote -
Option to select multiple numbers in Inventory.
The account has 70 numbers that need to be assigned to Auto Receptionist and there is no option to select all. No other way just to have it assigned manually.
1 vote -
RC app call queue member status
Please add a feature on RC app to check the status of the users added on a call queue
5 votes -
Spam Risk Caller ID to be removed
Hello, Currently our team is being told that their phone numbers are being shown as SPAM RISK on the caller ID and we would like to remove this as it is impacting our business and sales. We were advised that Ring Central is currently unable to perform this action.
125 votes -
2N Intercom SIP Call
Ability to have 2N Intercom phone call two user extensions simultaneously without delay. It works with call queue extensions that are configured with two user extensions but not when the 2N Intercom is set up to ring two separate user extensions at one time.
2 votes -
Ability to delete numbe from forwarded call settings
currently, the option is to change the number under forwarded calls instead of deleting what is currently setwhen the customer logs in to the web portal - Settings - Phone - Incoming Calls - Call rules & voicemail - Forwarded calls we can only change the number and there's no option to delete
1 vote -
key Template inquiry for yealink
Hi Team,I am opening this inquiry so that we can enable this feature under user>template>key templateCurrently there are mitels and other brand that has this feature and yealink doesnt includeTony our partner will appreciate if this willl be available on future produc releaseRegardsRam CarilloRing Central Support Team
6 votes -
looking for a way to run reports on when calls are switched to meetings
We would like a way that we can run a report like the call detail report in RC but for meetings. To see when calls were switched to a meeting.
7 votes -
Add Voicemail Feature to Limited Extensions
This will benefit customers who runs business with multiple Limited Extensions assigned to their stores, or branches.
3 votes -
ALLOW A FEATURE TO BLOCK CERTAIN CALLS THAT ARE FRAUDULENT AND CONSISTENTLY CALLING
We have several numbers coming from the same fraudulent company claiming they are calling from the MTA to be able to talk to our CEO and get us to pay them money that they aren't even owned. We have never heard of nor worked with them - their numbers are typically called from 212-920-3963, 516-20-2231, 401-829-4822. **This has become a HUGE issue for the entire company and we do NOT want to be scammed. Please make this a feature as soon as possible. Thank you!
1 vote -
Option to update call queue settings for selecting managers option
When creating a call queue, there is an option where a user can select either 'Select Managers From User List' or 'Use Manager's email'. Once this is created, there no option to update this any longer. Please provide an option to update this instead of recreating the entire call queue.
1 vote
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