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  1. Please make an option to run ring central minimized on start. It is more than annoying to have to see it load on the main screen every day. No other startup program does this and it does not help promote your product - it is a huge negative .

    18 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  2. would like to be able to auto download all faxes to a single folder

    10 votes

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    Under Review  ·  1 comment  ·  Application  ·  Admin →
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  3. An auto response to an SMS text stating that we do not have SMS texting abilities and that the client will need to email staff to contact us.

    2 votes

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    Planned  ·  0 comments  ·  Other  ·  Admin →
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  4. This would help sites be able to have their own site numbers display instead of the company wide number of their direct number. This is a big issue for us as we have so many sites.

    2 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  5. The feature to reply a message when there's incoming call is not available when using iPhone devices. Article related to it do not have info if it is available with iPhone or not: https://support.ringcentral.com/app/message/mobile/replying-with-a-message-for-incoming-calls-in-the-ringcentral-mo.html. We have tested it and no Reply with message option appeared.

    4 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  6. The request is to have the ability to prevent file sharing with external guests within RingEX so that sensitive information cannot be sent. For example, if a whitelisted external guest is collaborating with an employee via RingEX, the employee would not be able to do share files with this external individual as the administrator would switch file sharing off for guests.

    9 votes

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  7. Would like to add a call group/queue as a precense to add as a shortcut on deskphones, for groups like IT Support etc.

    8 votes

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    Under Review  ·  2 comments  ·  Other  ·  Admin →
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  8. When an employee leaves the company, it would be very helpful to have the option as the admin to copy all the faxes, messages, and files to another employee that would be taking over the role until the position is filed.

    9 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  9. The current theme wastes a lot of screen space on things that aren't import to me. It means a lot of my screen space is taken up by worthless headers and very little of my screen can be used for reading messages. This is particularly problematic for people who have small screens or need larger fonts. It makes glip hard to use because you have to scroll a lot to find anything you want.In particular, on my left nav, I am only able to get see 8 "people" because more than 50% of the screen is taken by the top…

    11 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  10. I think allowing them to see their numbers would be beneficial - like a scoreboard that could be toggled on and off .

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  11. Once a task is created in the app, the UI offers the original task in the left column taking up most of the space and the ongoing conversation (replies) is constrained to a much smaller column. The task replies are where we spend much more time so it would be helpful to give me focus to that. When resizing the window or toggling the full screen UI element this behavior does not change. What's worse is when adding a video to in replies, a good 1/3 of the video/controls/etc are cut off. This seems to be true in both the…

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  12. Allow the ability to view when deleted items were actually deleted and not just received from service.ringcentral.com.From service web > Messages > Deleted items it has a column that says "Received"... it would be nice to have a column of when the message was moved to the Deleted items

    5 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  13. If you add a call and start a conference call you should be able to hang up with the additional call and then go back to the original caller and then transfer that call.

    4 votes

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  14. Account is HIPAA Activated but user extension is capable of sending Group SMS which is not a HIPAA compliant. Requesting if we could have an option or add a feature on the account to disable the Group SMS feature on our RingCentral Application.

    8 votes

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  15. Email notification on a group for every chat by a member

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  16. Is there a way that you can make the status(available, do not disturb, invisible) reflect in the RingCentral icon on the taskbar - green, red, or gray dot?Sometimes I'd go on Do Not Disturb to wrap up a ticket after a long call. There'd been a few instances where I forgot to change back my status to available since I have RingCentral on the background. It would be super helpful to see your current status by looking at the icon on the taskbar.

    2 votes

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    Under Review  ·  1 comment  ·  Application  ·  Admin →
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  17. -This would allow clients to use the video call feature for the phones-This would encourage purchase of the newer Polycom models

    3 votes

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    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  18. Working at an animal hospital, we get calls from senders wanting a confirmation that the fac was received. We also get many pharmacy requests and I think having a confirmation auto reply and being able to add a custome message like “We are currently understaffed and focusing on the patients in the hospitals. Fax requests will now have a 48-72 hour turn around time.” would be extremely beneficial. The ability to customize the auto reply message to your needs makes this added feature beneficial to any industry using the fax app.

    14 votes

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    Under Review  ·  0 comments  ·  Fax  ·  Admin →
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  19. When enabling the Mobile App, the user can specify from "0 Rings / 0 Seconds" to "15 Rings / 75 Seconds". Why is there another default option for "Always ring for at least 30 seconds before forwarding is completed"? Currently this feature is giving us lots of problems. Every few days, we have users complaining that their mobile phone ringtones are delayed (they picked up on the 1st ring but the caller said the call already rang 4 times) and their desktop phone never rang although both should ring simultaneously because we always set our mobile users to "0 Rings…

    18 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  20. Implement manual pause and resume of automatic call recording in RC RingCentral App. This is an RingCentralPhone Desktop gap.

    22 votes

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    Under Review  ·  2 comments  ·  Application  ·  Admin →
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