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9677 results found

  1. is it possible to highlight unread messages in glip?

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  2. A feature for forwarding option which automatically rotates weekly to a list of external numbers.

    1 vote

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  3. 3-way call doesn’t show who you are connected to AND you can't remove one person from it. Can only end the entire call.

    15 votes

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  4. I see several ideas on blocking calls company-wide but here is how I would like to see it implemented. A blacklist table that after I put in a phone number I can check boxes that block that number from calling, texting, or faxing us. I also want a short description box to type "fax spam" or "harrassing calls" as a description so I know at a glance in the future why we put a block on it.

    3 votes

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  5. Allow the ability to populate Site extensions or IVR extensions in the company contacts so that operators can easily transfer to those extensions.

    1 vote

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  6. Add a button while you are calling someone to the options like "Hold, Mute, etc" in order to be able to multitask faster. Before it was easy to send but the new update it's hard to be able to send them at the same time due to having to copy the number over again to send a text.

    1 vote

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  7. Tasks are a great tool for organization and communication within the unified RingCentral App. The RingCentral Classic app has the ability to add a subject line to new tasks while the new RingCentral App does not have this ability.

    3 votes

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    Implemented  ·  3 comments  ·  Application  ·  Admin →
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  8. Just signed up with RC with Teams. Concerned that users/staffs will not check their voice mail, so I'm being asked to switch off this good feature, even though they receive email directly

    1 vote

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  9. We have a hotline. It would be beneficial if there was a way to make all calls to the hotline anonymous in the call log for the user and for the system.

    5 votes

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    Under Review  ·  1 comment  ·  Application  ·  Admin →
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  10. Can we update the RC new app for recorded calls to be able to mask portion of an on going recorded calls

    5 votes

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  11. Is it possible to add the option of filtering calls by time. This will be helpful for our users to narrow down their search through a smaller pool of calls in the logs. Currently they have to go over multiple pages to find the details for a particular call.

    4 votes

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  12. ring central integration for Buildium property management software.

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  13. By customizing the location received faxes are downloaded, they can easily be saved on a network drive where the entire staff could access them.

    6 votes

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  14. To have a break between calls when working in a call queue. For example: You are working in a call queue and end a call. Another call comes in, but it doesn’t ring for you, it just rings for everyone else in the queue for30 seconds before ringing for you. (The exact timing could be customized) This would give users working in a call queue a brief break from calls to reset before taking a new call.

    3 votes

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  15. Please add the functionality to omit a fax cover page regardless of the email subject line being blank or not. This is a problem for large-scale email to fax operations and is hindering our ability to fully migrate certain labs to the RingCentral Platform.

    3 votes

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  16. The old Office @ Hand app had the "hub" button where you could see who was on a call and who they were on a call with. You call also see what #s were on park. This was very useful for many reason to all of my team members. Please consider adding something similar to the new Office @ Hand App

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  17. Currently chat posts have to be fetched for each conversation. This takes a lot of time, and becomes even slower when behind a request queue to avoid rate-limiting issues.Please add support for batch requests for GetPosts, as well as any other endpoints that make sense to do so.

    5 votes

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  18. Ring central App does not allow us to use the *9 feature unless call is transferred from the desktop.

    2 votes

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  19. It would be nice if we could set up specific groups within chats so it could tag only a few people. So if we wanted to set up a tag for management and only notify 5 out of 50 people, we could.

    2 votes

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  20. Admin ability to disable Calendar sync option in the RC App. Customers that utilize O365 or G-Suite need to ability to disable the the calendar service that they are not utilizing. This would close a security gap for Enterprise customers that do not want users to able to add their personal calendars to the RC App

    7 votes

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