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10327 results found

  1. Add Job Title to User List Columns and to Filter

    It would be nice to have the Job Title field added to the list of fields able to be added as a column in the User List in service web. Also add the Job Title field to the filter so I can filter by all users with the same job title.

    2 votes
    Future Consideration  ·  0 comments  ·  Other  ·  Admin →
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  2. Add Custom Event Repeat Options

    For instance, if I wanted to schedule an event for every week day except Mondays, I could select weekly recurrence and then select Tuesday through Friday.

    4 votes
    Future Consideration  ·  2 comments  ·  App Tasks/Events/Calendar  ·  Admin →
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  3. Filter phone items

    Unread, Urgent and other default and custom flags would be helpful as filters in the history list. Buttons in the left panel within each section (like All voicemail exists now) and selectable in the Filter search box.

    2 votes
    Future Consideration  ·  0 comments  ·  Application  ·  Admin →
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  4. Filter tasks in the sidebar

    A long list of tasks (complete and incomplete) in the sidebar of a team is not very helpful when there are dozens of tasks. It should be possible to filter them here (complete, section, person, due date) as well as in a summary task management window.

    12 votes
    Future Consideration  ·  0 comments  ·  App Tasks/Events/Calendar  ·  Admin →
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  5. RINGCENTRAL APP LIST OF CALLS

    Hi there, i basically have 3 extensions on my account (admin one and dispatch team) the problem is that the dispatches can t see the calls that are being directed to the numbers i have. Same problem with recordings...can you guys add the recordings in all of my extensions and the ringcentral phone app...? please...its really important

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  6. Bulk Phone Number Template Programming for Configurations

    The request is for the ability to bulk assign trunks similar to users in the Enterprise space. High Density Analog requirements that need our eFax capability disabled (Voice Only) takes a significant amount of time to program trunk by trunk. This could be accomplished by an Audio Codes MP1288 or AT&T Pots in a Box (PIAB). The goal is to be able to set a Template for Voice Only and apply that Voice Only Template to Phone Numbers that will require the eFax to be disabled.

    2 votes
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  7. Display full name of contact on inbound calls

    When a client within our contacts calls in on the application only the initals are shown and not the full name so we really have no idea who it is until we pick up the call which is no use to us and I can imagine to anyone with more than 5 people in their contacts.

    2 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  8. Automatically remove details from photo like GPS coordinates

    This is already a feature in most chat apps. Remove all details from photo uploaded to provide security.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  9. To add a feature that only sends out text messages with no option to call or reply to sender.

    I would like a feature added, if it's not already in place, where I am able to send out text messages to my employees but the employees will not be able to respond to the text message or call the sender's phone number.

    3 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  10. android app for report & performance

    are you going to develop RingCentral android app for reporting & performance. if you would it will become big support for us to display on smart TV

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  11. Using MPOW headset model BH359A and Apple Airpods Model EMC313185 to work with RC phone app

    Using MPOW headset model BH359A and Apple Airpods Model EMC313185 to work with RC phone app

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  12. Admins : Approve or Deny message being sent to mass notify teams on Glip

    We can create rules regarding Distribution Lists for Exchange that requires approval before mass emails are sent, I would like to have this same feature applied to Glip as our company has a team account that includes all users.

    2 votes
    Future Consideration  ·  0 comments  ·  Application  ·  Admin →
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  13. Provisioning file for MS teams provisioning/manual provisioned phones

    There should be a provisioning file for rtcpxr@rtcpxr.ringcentral.com so that MS teams devices can be registered with the RTCPXR server

    1 vote
    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  14. Warm Transfer for VVX phones

    Please change the warm transfer process so that the user that is receiving the call doesn't have to "pickup" or "answer" the transfer from the other party. Our previous VOIP provider did the warm transfer more like a warm intercom where the transferring party would be automatically connected to the party that they are trying to transfer to. Then they could ask if they wanted the call.

    2 votes
    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  15. German Overvdialing Support

    In Germany it was very common in the ISDN world that companies add additional digits to phone numbers provided by the PSTN service provider. This functionality in ISDN is called "Overdialing." As an example of this functionality, the PSTN service would provide a number block of 100 numbers to a company. The company would then add 2 digits to the numbers. For example, a company purchases 100 numbers from DTAG +49 89 12345 - 00 .. 99. The company can add digits, i.e. 2 digits +49 89 12345 - 00 .. 99 - 00..99. This example shows that the potential…

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  16. Service web user - multiple access notification

    Add a visual notification in service web when a user opens the user detail screen that it is already opened by another user.

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  17. Icon for converting Glip Message into a Task

    We have icons on glip messages for like/quote/pin/bookmark etc, but could we have another to convert into a task? The task feature set is not being used by many from my understanding.

    1 vote
    Implemented  ·  0 comments  ·  App Tasks/Events/Calendar  ·  Admin →
    How important is this to you?

  18. Add a Search Box to Site Filter When Viewing User List

    Add a search box in the filter by site dropdown when viewing the user list. This is included in the department field, why not the site list?We have multi-site enabled and have over 150 sites created. It sometimes takes forever to find the site needed to filter by.

    2 votes
    Future Consideration  ·  0 comments  ·  Admin →
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  19. Ring Central client for XBox One

    Provide a ring central client for the XBox one platform to allow joining on a big screen without the need for a pc to connect to the TV

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  20. Call queue to VM flexibility

    I have a team that shares a workload. All calls coming through one number are handled by a team of people. Currently, calls come through a call queue set on rotating.The problem I am seeking a solution for:Calls can only go to one voicemail so if the call is not answered all work is dumped on one team member.What I have already thought to try:1) Assigning which extension receives the voicemail if a call is unanswered by times of day- this is not possible.2) Having calls assigned to by rotating that will go to the team member who received the…

    1 vote
    Implemented  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?
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