12290 results found
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Sending multiple fax pages at once
Currently at your support website, the limitation of your fax pages we should be able to send is up to 200. I've tested this multiple times, but it always fails to send despite not exceeding the size limit. I've contacted support about this but they're recommendation is to break the faxes by batch making it 100 pages per fax. A feature which allows us to send faxes with more than 100 pages on it per fax will be greatly appreciated.
19 votes -
Two accounts one direct number
two entities. Company A has a RingCentral account and numbers Main Number directs the calls to my individual extension hence I want another number to redirect it to the same main number / Can I receive calls from the two main numbers on my single RingCentral App on my phone, even if those are on different accounts
3 votes -
an option on the User extension tab the ability to create a unique IVR option on the User Tab not on the IVR menu
an option on the User extension tab, the ability to create a unique IVR option on the User Tab not on the IVR menu
2 votes -
Ability to add a secondary email address per user extension
Customer wants to add a secondary email on her extension 101. He wants to associate his two email address on the extension.
1 vote -
Ability to add paging extensions to Presence settings of user extensions
Feature Request: Adding Paging Extension to the presence settings of user extension
Expected Behavior: Be able to add the paging extension to the presence settings of each user extension instead of dialing the paging extension
Current Behavior: No option to add the paging extension to each user extension presence settings. Not auto-added nor the Paging extension is not showing on the list of extensions that can be added when assigning presence settings from the user extension.17 votes -
Add login/logout buttons for queue members in the Line Keys on Mitel 6940w
We don't have our employees use the application. We don't have it installed on the PC or phones. They are strictly fielding calls from customers from Mitel 6940w desk phones, which work great but they can't log themselves in and out of the queue status. As of now, we have to set their phones to DND, which means that while they won't field calls from customers, they can't take calls from anyone else.
2 votes -
Increase the number of accounts you can sign in/switch to in RC App
If you have more than 3 accounts that you need to check from time to time, it will be easier to switch between them without having to sign out from one of them to sign on to another one.
1 vote -
Stay in the middle during RingCentral Video meetings
Customer would like to have an option to stay in the middle of the screen during RingCentral video meetings. It can be compared to other Video meeting platforms
1 vote -
Enhanced Compatibility for Poly Edge E Expansion Module
Objective: The purpose of this feature request is to enhance the compatibility of the Poly Edge E Expansion Module with the RingCentral system. Currently, the module is restricted to displaying a maximum of 48 name/number entries, and manual configuration attempts are rejected by the RingCentral server. This proposal aims to ensure seamless integration, allowing for more than 48 entries and, upon certification, facilitating assisted provisioning for users.Background: The Poly Edge E Expansion Module is currently not fully supported by RingCentral, and manual configurations are met with rejection by the RingCentral server. The accessory is expected to be certified in the…
1 vote -
Show # of sms messages in Desktop/Website Portal
Just display the number of SMS messages sent so I can know how many text messages I'm using in the month.
3 votes -
Paging shortcut key
The partner wants to request to add a speed dial in the line keys for the paging group.
15 votes -
Add Mitel as one of the supported deskphone for paging device
It is beneficial for those who is already using Mitel phones so that we can use it for paging rather than changing the phones just to use the paging feature.
2 votes -
Voicemail check box
In the voicemail section in the app (MVP and softphone) plus in the admin portal there should be a check mark box so that we can mark when a situation has been handled. This should be included for user extensions and for call queue voicemails
3 votes -
Voicemail checkbox
Add a section in the voicemail tab in the RC MVP app and Softphone application where you can check a box to state that the situation has been handled or action on the voicemail has been taken.
2 votes -
Automatic Dialing for 911
To have a feature when a digital line is being called, it would automatically be dialing 911
1 vote -
Company directory added as a company contact
Customer would like to have an option to add a contact in their company contacts, but should be added under the company contact not as a personal contact or on the all tab in their RC app.
1 vote -
Provisioned phone Local 10-way or more conference calling
Provisioned phone Local 10-way or more conference calling. Yealink T48S to have Local conference calling. Looking if this feature can be available to deskphones thats only support 3 way calling and provisioned with RingCentral.
2 votes -
Special Rates Table - Call Barring
Request is for ability to stop users from calling specific numbers (like 118xxx numbers), as they carry a high cost.
3 votes -
Setup call forwarding.
Customer prefer to have the simplest way of call forwarding, like when setting up call forwarding from User A , and then need to add User B on the list, if we can just add their license number and it should ring all the forwarding added on that user, though user B is using his mobile number.
2 votes -
Routing calls in a queue based on Salesforce account owner
We aim to direct incoming calls to designated RingCentral call queues according to the Salesforce Account Owner.
2 votes
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