12911 results found
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Please put the timestamps back into the texts on the desktop app.
This is necessary for our job in order to track when we text/receive messages to/from our travelers that we work with. This update is unnecessary and is making our whole company struggle. Please put the texts back to how they were.
2 votes -
Request Documentation: Increase Inbox Storage Limit
Currently, the inbox storage limit for voicemails and faxes in RingCentral is set to 200 items before automatic deletion. This limitation may pose challenges for users who require a larger storage capacity to retain important communications. By increasing the inbox storage limit, users can have greater flexibility and peace of mind knowing that their important messages are safely stored for future reference.
3 votes -
Scheduling multiple call forwarding per site/number
It would be great to have the ability to schedule more than one call forwarding instance at a time for a single site/number.
For example I have a site that just requested 6 separate days worth of forwarding but each day the call goes to a different one of our sites plus the start and end times differ from one another. Would be great to be able to schedule more than one at a time as this would lessen the work load of admins who handle these.
2 votes -
Delete custom voicemail greeting
Wants to have the option to delete custom voicemail greetings.
1 vote -
Mute button for all notifications
It would be helpful if there is button that we can toggle on the online account to mute the notifications for a certain user
1 vote -
Ability to change the area code when doing outbound
It's best if we do have the option to change the area code when dialing out within the same area/city/state.
1 vote -
user have super admin access limited to some extension
It would be more convenient and secured if the main super admin can assign another user extension to have the access to change general settings on the account without giving the full admin access and just a limited group of users will be handled
3 votes -
forward voicemails
ability to forward voicemail messages via admin portal to "company contacts" and not only to personal contacts
3 votes -
Allow the use of ≈ in desktop RC app.
The desktop app (at least on macOS) seems to ignore the ≈ character (U+2248 aka ALMOST EQUAL TO). On Mac you type this with option + x, but the RC desktop app types nothing.
1 vote -
drag and drop a premade custom cover page for easy use
There will be an option to drag and drop pre-made custom cover page for easy use that will be accepted by the system, please include, expansive option for font styles as the system has limitations with the variety of font style to choose from.
2 votes -
Blank voicemail
Blank voicemail can be sent to a user. The customer would like to have a feature wherein blank voicemail should be blocked by the system.
3 votes -
Click to dial for windows 11
Customer wants to also have the feature that can easily call/dial a number on his Windows 11
2 votes -
When you select Forward All Calls to voicemail to have both calls and video calls all route to voicemail without having to set yourself to D
In MVP, when you select Forward All Calls to voicemail I suggest to have both calls and video calls all route to voicemail without having to set yourself to Do Not Disturb
1 vote -
Call Forwarding Visibility in Call Logs (External number)
Currently, RingCentral lacks visibility in call logs for calls forwarded from external numbers to RingCentral. Introducing a feature to display forwarded calls from external numbers in call logs would enhance visibility and enable users to identify incoming calls originating from third-party numbers forwarded to RingCentral.
Objective:
The primary objective of this feature request is to provide users with visibility into incoming calls forwarded from external numbers to RingCentral. By including details of forwarded calls in call logs, users can easily identify and track calls originating from third-party numbers, thereby improving call management and accountability.7 votes -
Site-based / group-shared address book
Site-based or group shared contact list. Very similar to shared external contacts, but the ability to configure multiple addressbooks and give permissions to users to access any or all of these.
4 votes -
Wants to have the option to Re-arrange the caller outbound number.
Wants to have the option to Re-arrange the caller's outbound number.
1 vote -
free phone upgrade for out of warranty phones
So far ring central cannot upgrade phone for out of warranty device even the equipment is purchase from them. I (the customer )will appreciate if this is an option without extra cost. case id 21865730
1 vote -
have a voicemail icon on the left side of the apps
PLEASE add a separate icon for voicemail on the left where you can customize tabs. The one for Phone the alert number includes missed calls and voicemails. There really really needs to be one just for voicemails.
1 vote -
Email Domain Configuration for Email-to-Fax Function in Admin Portal
Currently, RingCentral lacks a feature that allows administrators to easily verify if email domain configuration is set up correctly for the email-to-fax function. Introducing a feature to display email domain configuration in the admin portal would streamline the verification process and ensure smooth functionality of the email-to-fax function.
3 votes -
Custom roles
We should have an option to specify even more the access we can provide to a custom role. For example, giving a performance report access to an extension with a limitation to a specific department or call queues.
2 votes
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