11959 results found
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Option to add additional email recipient for receiving invoice
Wants to have the option to add an additional email to receive the invoice
3 votes -
Customer want to have the option to determine how many calls have been deleted for the past 1 year and half for a specific user
Customer want to have the option to determine how many calls have been deleted for the past 1 year and half for a specific user
1 vote -
New process for SMS to distribute to users
able to distribute SMS
1 vote -
to add more than 25 in paging only extension via admin portal
to add more than 25 in paging only extension via admin portal
6 votes -
Collect Calls
Ring Central phone numbers should have the ability to turn on/off the acceptance of collect calls. In our business this is vitally important.
8 votes -
Multiple extension to be selected on the Voicemail
Multiple extension to be selected on the Voicemail
4 votes -
Customer asked information if they can have an option to use the RingCentral application to sent email to the cu...
...stomer externally. Customers will have the option to send email message and not use the email address on the account by using the RingCentral application to send multiple emails
2 votes -
Call Rotation Missed Call
When a call goes thru a call queue in a rotation settings and a member was not able to answer, this will count as missed call which is should not count as missed.
5 votes -
Allow Users to have a visibility who's in a call or not using the RingCentral App
Allow Users to have visibility who's in a call or not using the RingCentral App
1 vote -
Dialed number shows as Private.
It would be helpful to show all dialed numbers in the app, instead of private.
4 votes -
Call queue Voicemail pin
Customer requesting to removed the voicemail pin for everyone has an access to it and not avoid hustle and remembering the password
1 vote -
Notes Section in Contacts should appear when making outbound calls using RingCentral app
It would be helpful to add a note section in each contact, a label section for a custom name, and the company and first name would show together when calling.
1 vote -
Notes Section in Contacts should appear when making outbound calls
It would be helpful to add a note section in each contact, a label section for a custom name, and the company and first name would show together when calling.
1 vote -
easy to understand collection of app errors request
- cx wants to see an easy to understand collection of errors app feature within a month.
1 vote -
Remove or restrict option to choose "invisible" status
Remove or restrict option to choose "invisible" status
22 votes -
Automatically Update Presence After Computer is Locked
It would be nice for Ring Central to be able to recognize when a user has locked their computer and update their presence to "Idle" or something similar, noting that the user is briefly away from their desk. Our policy is to lock your system when not in use, so if somebody locks their system and walks away to help somebody with something, it would be nice for Ring to reflect that the user is not available/idle/away, so that they're not still receiving calls, appearing to be available. Otherwise, users have to remember to change this every time they step…
4 votes -
Key press will route directly to an external number without adding licensed extension
Want to be able to choose key presses and route directly to an external number and call go to voicemail if the customer/client will not dial any numberI don't want to add a different licensed extension for this feature. I should be able to route the call directly to an external number once the customers/client will press the key that I will assign to the external number
1 vote -
Sync contacts from desktop app to desk phone
Contacts that I added on the Ring Central application is not appearing on the desk phone (VVX 450)It will be helpful I will not need to add it directly to the desk phone one by one and just add the contacts on the app and will sync it to the desk phone.
19 votes -
Remove call queue on the presence
On the current presence of the phone (VVX 450) its showing both the users and the call queue that I am added. I wanna be able to remove the call queue/group that I don't want to see and add the ones that I want to show on the deskphone Currently its showing that call queues are automatically added on the presence once you are part of the queue and for that call queue to be removed I need to be removed on the call queue
3 votes -
Microsoft Office 365 Government - GCC High
Customer said, "We migrated Microsoft tenants from commercial to GCC-H and now we can no longer connect RingCentral App to Office 365 for calendar and contacts integration."This new Microsoft feature might still not be supported in the RingCentral App.Some Dev Team members said, "looks like MS side issue.""Looks like this is part of the RingCentral Gov compliance requirement, wondering if this is part of the product roadmap already? Any plans on this? https://learn.microsoft.com/en-us/microsoftteams/plan-for-government-gcc-high
6 votes
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