12288 results found
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Include Dial by Name Directory to the Analytics Reports
We are looking for a report showing how many times the dial by directory is being pressed by callers every day
2 votes -
Need to have an option to Turn off Emergency Location on the RingCentral application
Need to turn off Emergency Location on the RingCentral application with full functionality in the application, but looking for an option to Turn off Emergency Location on the RingCentral application.
2 votes -
Bulk remove the profile picture on selected user extension
A feature that can remove the profile picture on multiple user extension
1 vote -
ability to move voicemail messages to another folder
ability to move voicemail messages to another folder
2 votes -
Call que feature should be available on user Extension
Customer wanted to have all the Call que feature for call handling and voicemail be available to user extension and the feature for call handling and voicemail User Extension should be available to call queue
1 vote -
Caller ID of the call from
Feature or setting that can be used the caller ID of the call from not the original caller
2 votes -
Call from one extension to another
I should see on my end that the call is coming from another extension if that extension missed the call. For example :It will ring to ext 1 deskphone if she missed the call the call will be transferred to me but I should see that the call is coming from ext 1.
1 vote -
Four trunk appearances on all phones that can be placed on hold and picked up from any phone (Not by parking a call or any other method)...
... other than placing the call on hold and letting the person know they have a call on line 1-4.. Four trunk appearances on all phones that can be placed on hold and picked up from any phone (Not by parking a call or any other method) other than placing the call on hold and letting the person know they have a call on line 1-4.
1 vote -
Add additional MSI install switches into RC Phone MSI installers
Please add install switches to disable/suppress the following during installation:Product TourApp Download Prompt
4 votes -
Please add personalize able texting templates, so we could quickly respond to clients when we are already on the line with another client.
I would love to be able to send a text from a template. It is useful when I am introducing myself to new clients. It would also be helpful to be able to hit a button when you have a call waiting to let them know you saw their call and will touch base with them when you become available. Modern cell phones an even smart watches have this option. Even the Bluetooth option on my car has an option to auto respond to texts. I believe this would be a valuable tool for agencies. We currently have a different…
15 votes -
Need to add Google Synced Contacts to Quick Contacts
Quick Contacts is not indexing contacts synced from Google Apps. It should be enabled
2 votes -
Learn More Icon Under Call Log Reports - Regarding Searching/Filtering the Calendar
The customer would like to request in making the call log report more friendly user by adding the an option or Icon information on how to filter and search for previous months call reports - the customer find the current tab confusing on he's end.
1 vote -
Option to add location on the desktop app for SMS
Hopefully, it will be added as one of the features to add the location of the number that was used to send SMS. This is available only in the mobile app. On the mobile app when you tap the number list when sending new SMS beside the number there is a location where the number came.
3 votes -
Company Fax number should not reflect the settings that Company main number has
Customer wanted to have the different set up for the company fax number
2 votes -
When the main company number was dialed it will ring first before the company greeting will be played.
They want to have the callers hear a ringing tone first before the company greeting will be played.
9 votes -
Make the Line 2 ring when you are on-call on the Line 1 using Deskphone.
Currently we only seeing blinking light on the line 2 indicator if a 2nd call come in while you are on Line 1.
2 votes -
Special button to record calls on physical phone
Customer would like to have a special button that he can press to record a call on a physical phone
5 votes -
looking for a way to run reports on when calls are switched to meetings
We would like a way that we can run a report like the call detail report in RC but for meetings. To see when calls were switched to a meeting.
7 votes -
Telus Feature Request: Ability to play far end system's hold music rather than RC client's hold music
There are scenarios of outbound calls in which far-end systems put calls on hold as follows: generate re-Invite, mark the stream with the "a=sendonly" attribute and play the music on hold. The far-end systems wish to only send media on the stream.RC system replies 200 OK and marks the stream with the "a=recvonly". RC system confirms the offer to only receive media from the far-end system.But in some scenarios, RC system does not connect the stream received from the far end to the calling subscriber (RC client making outbound call). Instead, RC system plays client's hold music, specified in settings…
2 votes -
Cust want to have the option to determine what is the dialed numbers or extension by the caller using the physical device mitel
Cust want to have the option to determine what is the dialed numbers or extension by the caller using the physical device mitel
1 vote
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