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Phone & Messaging

Phone & Messaging

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  1. FR Request Sample: Read Only Option for SMS
    Feature Request : Have a Read Only Option when Telus Business Connect User is sending out SMS

    Details : Telus Business Connect User should be able to send out an SMS to single or multiple recipients that is a Read Only. Not giving option for the recipient to reply back.

    Significance of the feature : Intended for businesses who only wants to send announcements to their clients/recipients and doesnt require responses.

    Current behavior : No capability to set up OB SMS to be read only from recipient's end

    Brand : Telus Business…

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  2. Hi please have a feature to use signature in email to fa

    12 votes

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  3. Insightly CRM has a large enrollment. We and many others I know use it and need to synchronize with RingCentral

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  4. The SMS/ Text message feature is very useful, but the current implementation is very rudimentary. Modern messaging applications found on any mobile device, or apps such as WhatsApp, iMessage and even Google Chat have the option to react/ like a person's message. This is useful when you want to acknowledge that you received a message without actually sending a message back.Please see the implementation in any modern messaging app. You receive a message from someone. You can click on the message to add a reaction (heart, thumbs up, or other emoji, etc). This currently cannot be done in either the…

    17 votes

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    Under Review  ·  7 comments  ·  Application  ·  Admin →
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  5. Customer would like to have a feature where they can process order on their end to update caller id or it would be best that caller id automatically assign to users without processing manual registration on caller id

    1 vote

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  6. The Host should have the option to check the identity of the participant like the real name if the participant is joining via Dial-in using their personal phone. Because when participants are joining via Dial-in on the meeting via their personal phone only the phone number of the participant is showing.

    2 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  7. Play the recorded message once the outbound call is answered by the third-partyI believe that this feature would be valuable for the following reasons:It would provide transparency to the third party about the call being recorded.It could help to reduce the number of dropped calls, as the third party would know that the call is being recorded and would be less likely to hang up.

    12 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  8. Because in a meeting of 10 or 20 people. Members could go into a breakroom with whomever they wish to meet and have a dialogue in private then return to the main meeting to collaborate with the rest of the team. This allows for brainstorm sessions without having to wait for the meeting creator to assign them into a break out room. Thanks

    8 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  9. We have Mitel 5330 phones that we wanna use with Ring Central phone system. Apparently its not compatible since this is not a SIP enabled device. It would be beneficial to most of ring central customers to have the non sip compatible phones work with the phone system for us to utilize the desk phones

    3 votes

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    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  10. Customer asked if there will be possibility to add multiple devices to ring on user's ext on a ring at once settings

    4 votes

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    1 comment  ·  Application  ·  Admin →
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  11. Custom answering rule for whenever an unknown number or a person not listed under our contacts is calling, we can forward the call to a specific number.

    4 votes

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    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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  12. ability to set up a different ringtone when we are transferring calls internally.

    15 votes

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    3 comments  ·  Other  ·  Admin →
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  13. It would be nice to have a profile photo of all users in the Admin Portal.

    3 votes

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    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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  14. Import this change in bulk instead of hitting each user individually. Saves time.

    7 votes

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    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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  15. ...admin portal. Customer is requesting for an option to disable User's monthly email notifications for Automatic call recording.

    16 votes

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  16. I need to be able to download voicemail recordings from different users from the admin portal. It is time consuming to have to login to each individual user to access these recordings.

    11 votes

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  17. It would be nice to be able to reboot phones in bulk as opposed to having to resync one at a time.

    11 votes

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    Under Review  ·  1 comment  ·  Other  ·  Admin →
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  18. one of the users has a carpal tunnel, if the call was not answered it will dial again the number the second time

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  19. Hi Team, The customer would want to have the ability for multiple users to log in automatically on a desk phone.

    1 vote

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    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  20. can’t see who likes a post or glip in mobile app can only see on desktop app

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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