12570 results found
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IVR for Outgoing Calls
i want when i make an outbound call, RingCentral will automatically route the call through my selected options menu, allowing receivers to choose the appropriate option for their needs.
2 votes -
Calendar view
mobile view does not allow full month view of calendar. Desktop view for calendar would great if able to pin to side bar for easy access and review
2 votes -
Apply key template on Presence for yealink device
Ability to apply key template onPresence for yealink model device
41 votes -
Caller ID info to appear in Custom Rule Do Not Disturb list
When editing the exception list for DND phone numbers in the Custom Rule call handling area, it would be helpful if the contact name appeared instead of just the phone number.
1 vote -
Ability to make outbound calls with IVR
Ability to make outbound calls with IVR - the customer gets a call from a robot
2 votes -
Disable domestic calling for digital lines
Please enable the capability to turn off domestic calling for US numbers who just wants their users to call international numbers.
1 vote -
Permission based auto answer function so Managers can control auto answer functions on RC Softphone.
Having the Auto answer controls be role of permissioned based.
11 votes -
Call Notes
Wish we could leave notes. Also wish that RC was more CRM stylish as other projects cost alot of money and RC could have it all in one with our ideas.
7 votes -
Show cover page with Failed fax transmission notification
When getting a failed fax transmission email we receive the phone number we faxed and the attached documents but not the cover page. Sometimes we fax multiple times to the same fax number but they are for different clients. There is no way of knowing which one failed cause the document names are the same. Also when going to the failed faxes you can't click on the document to view the pdf like you can for successfully sent faxes. So perhaps a fax notification option to add the first page of the cover page to the notification. Thanks.
5 votes -
allow "forward voicemail messages to email" in the app & mobile app, not just in the online account
https://support.ringcentral.com/article-v2/Forward-Voicemail-Messages-to-Email-in-the-RingCentral-Online-Account.html?brand=RC_US&product=RingCentral_MVP&language=en_USThis is a very useful thing, but it's not available in the Ring Central app or on the phone app.
1 vote -
Ability to add a contact from call history in RingCentral for Google
In RingCentral for Google (Chrome Extension), we would like have a button to add a contact in Google contacts or RC Contacts from the call history, like on RC Jupiter app.
3 votes -
voicemail email notification retrieval after 2 months
Hopefully, you will include this feature so that the email notification can be retrieved even in the past 3 months already. This will be beneficial to our business, so that we can monitor the calls of our employee
1 vote -
Pulse but for MVP call queues
RingCentral pulse, just like it is for RC CC, but brought into MVP.
1 vote -
Phone status for RC APP.
Would like to have the same ability as RingCentral Phone app to see the status of the person if they're on call or available for call to RingCentral App
1 vote -
Increase Received Faxes Limit for more than 200
Customer wanted to increase the received faxes limit from 200 as it as they do not want their faxes to be automatically deleted from their app once it reached the maximum number of received faxes of 200.
35 votes -
Option to Include Ext number in Presence
Right now only the logged on user is diplayed on the Polycom phone. We need to add the extension as well. We recently had an emergency and a user picked up a nearby phone and made a page but he did not know the extension of the phone he was using.
2 votes -
Allow editing a text when forwarding
We use the old RC Phone app still largely because this feature does not exist yet in the newer desktop app. Currently, texts can be forwarded to a new number but cannot be edited before sending.
3 votes -
Inability to change app status
- cx needs a feature so a user cannot change their app availability status
3 votes -
Manually Route to Voicemail
When in a call, other calls can ring through. We would like to be able to send the call to voicemail manually, instead of having them wait in the queue.
1 vote -
Delay for outbound calls
When we call out to a member to resolve an issue and hang up with them, we need time to follow up on items from the call, but other calls can come in. So there is no delay between outbound call hang ups and inbound calls.
1 vote
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