11954 results found
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Autoprovision support for Yealink CP935W conference phone
Please add autoprovision support for Yealink CP935W conference phone
1 vote -
DND Reminders
I don't have a physical desk phone and rely solely on the RingCentral Windows app. I typically have other applications running in front of the RingCentral app and since I am only in the RingCentral app a small percentage of my day, often times I forget that DND is on when I return to my desk. It would be nice to have some additional DND reminder options such as:An indicator (i.e. a red dot, or a red line, etc.) on both of the Windows task bar icons (the pinned icon in the task tray and the icon in the notification…
4 votes -
Phone System Visual chart and all extension setting
The customer is requesting to have a visual chart of their phone system and extension setting available in the service web
1 vote -
VVX 350 Polycom desk phone does not remember Speaker Phone volume after powering off and on again
The VVX 350 Polycom desk phone does not remember the Speaker Phone volume after powering off and on againPlease configure the phone, so it remembers the Speakerphone volume.The Polycom phone does remember the Ring volume on the phone when unplugging from the power and plugged it back in.
1 vote -
Ring Central Queue Manager
Would like to have a Read Only Option for all Features that the Queue Managers have.Giving them the capability to View but not make any changes.
2 votes -
Disable Speakerphone
Phones in secure locations require the disabling of the speakerphone. Controlling the feature/function from the Admin portal would be extremely useful; especially with a large number of phones to manage.
1 vote -
have an sms preview for the rc app
have an sms preview for the rc app
40 votes -
Get a number porting process that works.
I have spent countless hours on hold with Ringcentral's porting team and my cell phone company in Canada from which I am trying to port numbers into Ringcetral. Ringcentral's MVP package looks awesome and I've got it all set up on my end, just waiting for my numbers to be ported. Problem is, even though I've done everything right, and even though my cell phone company has done everything right, attempt after attempt fails. Ringcentral sends the same (poorly written) template email every time, stating that the failure happened because I didn't respond to the authorization text messages fast enough.…
2 votes -
Add time stamps to emojis / reactions to messages
We commonly have team members use emoji's react to posts. When performing investigations we have found there does not seems to be a way to see a time stamp of when the user reacted with an emoji to a post and we can only see the date/timestamp of the post itself.We would like to not only see the user that had the reaction, but the date/time they reacted to it.
13 votes -
Support for hotdesking on Mitel IP Phones
Right now, per https://support.ringcentral.com/article/Which-phones-support-Hot-Desking.html , Mitel phones are not supported as hotdesk / common area phones. Please add support.
3 votes -
Ability to change the times the prompt is played if caller enters no action
Ability to change the times the prompt is played iff caller enters no action. Currently hard coded at 3.
8 votes -
Mobile app, desktop app, and desktop phone log to show what extension picked up missed calls.
It would be helpful if the mobile app showed what extension picked up what call. Currently, when the same line rings simultaneously and one extension picks it up, it shows up as a missed call on all other extensions. I would like it if the desktop app, mobile app, and even the desktop phone showed who picked up what call instead of how it currently says missed call.
1 vote -
Add a "Thank You" Emoji
I would love to be able to reacted to messages with a "Thank You" emoji. I've attached the one used on Slack.
3 votes -
Numpad Enter key activate call on Ring Central Desktop
Using ringcentral desktop, only the main enter key activates the call after typing the phone number, the enter key connected to the numpad does not work.
1 vote -
Add low Toned or Custom Ring Tones
Please add more low toned ring tones, or allow us to add custom ring tones, I have a few users that have a hard time hearing the higher pitched ring tones.
3 votes -
virtual dial pad to hard phone connect
It would be useful if from our management system we could click on a customer's phone number, it would go to the Ring Central dial pad and then send it our hard phone to make outgoing calls.
1 vote -
Ability to restrict users from changing individual user data (first name, last name, etc.) while keeping the ability to reset voicemail PIN
Administrators would like to disallow users from making changes to their individual user info but still be able to change their voicemail PIN. When unchecking user info, the user is not able to change their voicemail pin. The request is to be separate those permissions.
5 votes -
adding auto sms bot to main company number
hi it would be a great idea to add auto sms response bot to main company number as it is only limited to direct lines.
14 votes -
add a notification option to alert you when someone goes into an available/green state on RC desktop app.
There are times when I need to connect with a peer and they are showing in DND Or busy/red. It would be great to have the option to click that would alert me when their status changes to available/green. This would prompt me to reach out at a time that is more convenient and able to chat.
1 vote -
Allow text to be typed in Fax TO: field in desktop app
You should not have to add a Contact before faxing. Right now, if you fax using a template and only a fax number, then the cover letter show nothing in the TO: line. I want to be able to have a separate "TO:" field and "Fax number" field, so my cover letter is not empty. Sometimes faxes are one time only and having to add a Contact also make the process slower.
1 vote
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