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10662 results found

  1. Anyone making an "All Page" knows what a irritating the ring back is when you are making a page.

    1 vote
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  2. I'm quite surprised this feature is not available and it was one of the main reasons I upgraded my account.I need to be able to organize my customers into different lists and be able to send them mass emails. ie:let's say I have 100 customers and I want the following with some overlap:LISTS:1.) Master list of all 1002.) List of customers who use massage services, maybe 42 numbers3.) List of customers who use acupuncture services, maybe 88 numbers4.) list of customers who use our IV services, maybe 12 numbers. I desperately need the ability to be able to send mass…

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  3. please add a settings where the user would know if the call came from call queue or direct number via IVRFor example, if the caller press 1, 2 or 3

    2 votes
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  4. Currently, robocall blocking must be enabled one at a time for user extensions. It would be easier if this setting (and trusted numbers) could be applied through a user template to many users.

    9 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  5. Currently we are unable to pasus or mute recording in a call acceptted via call queue if we have automatic recording turned on.Please implement this feature as this will be a breach of Australian regulations.

    4 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  6. If each user is not using an outside service to bring in their contacts, then there should be an option to see ALL CONTACTS for all users, not just all contacts for my as a user

    50 votes
    Planned  ·  2 comments  ·  Other  ·  Admin →
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  7. It would be helpful to be able to send a group message directly to a team or department rather than having to input each individual person's name. For example, if I'm not a part of a specific team but want to send them a message, I would simply create a new message and enter the department/team name and then it would send a message to everyone within that group. This would be helpful for those trying to contact a department that they aren't a part of and don't know each individual in the group.

    5 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  8. Currently most other phones that RC sells allow the option to transfer a call directly to a user's voicemail. Can we please get this support for the unify phones? This is an important feature that is used w/ presence at our company. We need to know if someone is on the phone and if we have to send a call to them or directly to VM. This feature would allow for much better workflow and better client retention within our company.

    2 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  9. Should have a way to transfer an incoming call without having to actually pick up the call

    4 votes
    Under Review  ·  1 comment  ·  Other  ·  Admin →
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  10. We would like to see the Polycom VVX 600 be added as a supported device for the purpose of Hot Desking

    16 votes
    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  11. This function was lost in the upgrade. We need this back to quickly sort our fax transmissions. We need the field of "fax number" along with "name" (name of recipient). After the upgrade, there is only one field for fax number available.

    4 votes
    Under Review  ·  2 comments  ·  Application  ·  Admin →
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  12. Bulk text senders use a 5-digit number. Replies to these numbers (such as "STOP") fail. RC users need the ability to reply.

    10 votes
    Under Review  ·  2 comments  ·  Other  ·  Admin →
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  13. Often, calls which don't leave a voicemail message result in 1-3 minutes of an empty, "dead air" message. This uses up incoming toll-free minutes for no benefit. RC should detect there is no message being left and drop the call after 15-20 seconds.

    7 votes
    Under Review  ·  1 comment  ·  Other  ·  Admin →
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  14. The Ring Central Classic App had drag and drop functionality for outgoing faxes. This has been lost with the transition to the new app and should be built into it.

    3 votes
    Under Review  ·  1 comment  ·  Application  ·  Admin →
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  15. If your employer has a list of contacts they use for a job and you want to have access to those same contacts Gmail allows you to "share" them between accounts so that any instant updates to the contact list will be shared between all that have access to it. This allows for a clean list of contacts for the employee and employer but RingCentral does not recognize this. This causes RingCentral to not stay updated with contacts while the rest of us are. It would be nice to allow all programs to see the same list of contacts

    3 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  16. We would like the ability to customize the corporate directory. The default settings are not appropriate/correct for all our lines. For example:We have managers whose assistants screen their calls. They would like to not have their own extension listed but be able to list their assistant's extension under their name in the directory. (or failing this at least the ability to be hidden in the corporate directory)We have some lines that normally would be limited extensions but that had to be given full user licenses so they could be included in call queues... these are now showing up in the…

    6 votes
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  17. I feel this would be useful for us as we are a small company and having to search for a person just seems like an extra step for us.

    6 votes
    Under Review  ·  1 comment  ·  Other  ·  Admin →
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  18. Please Add the option in number blocking option where i can uplaod number list in format of csv instead of one number at a time.

    7 votes
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  19. I hope we will have an option to create an auto response in SMS so whenever someone sent SMS we can send them an auto response. It will be very beneficial for every company and will saves time.

    30 votes
    Planned  ·  0 comments  ·  Application  ·  Admin →
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  20. In Classic version I could add a comment/reply that would be visible to users everyday of the task. So on Monday I could make a comment and on Thursday that comment is still visible on a daily repeat task. On the new version a comment made on Monday is NOT visible unless I go hunt for the task that was closed on Monday, even when its a repeating task (done every day).

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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