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10089 results found

  1. Ability to sort by "Msg" column under the "Users > Users With Extensions" table

    Every other column in that table can be sorted except for the messages column

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

  2. Remove ability for users to place themselves into a DND state on RC Desktop app, Physical phones and RC Mobile...

    ...app (Android). So that State is removed completely from user view. Would like this to be programmable to advised user groups, rather than set at account level. Customer is a hotelier and do not want any of their onsite users to "accidentally" place themselves (or shared devices) into DND, as this would prevent incoming calls (business) coming into the location. Even with education system mis-use can still be achieved by the end user

    5 votes
    Under Review  ·  1 comment  ·  HUD & Presence  ·  Admin →
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  3. Use a custom rule to direct call to specific number/IVR while in Single Level mode

    This can currently only be done in multi level mode, but multi level mode restricts the ability to send calls to the main number to a specific person.

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  4. Add multi-language to Dial by Name, site specific

    2 votes
    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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  5. Add Company number to Company Info/Auto Receptionist/Company Numbers settings

    When using Multi-site, it can be difficult to find the numbers that are associated with a site and adding them to these locations would make it easier.

    5 votes
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  6. Create company template for inbound routing to go to a different extension

    The request is for to ability to have a template whereby a call to a specific user's number would direct to a another extensions, queue, etc. Currently, for a 400 user company that wanted to set this for each user, it would require 400 custom rules to be created/managed.

    2 votes
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  7. No additional prompt for account info if signed in using SSO

    SSO should not prompt for email/account info RC apps after sign in using SSO.

    3 votes
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

  8. Sort Tasks for Most Recent & Make Comments & Sub tasks

    Previous version of tasks allowed you to sort by most recent. This is very useful.Also I dont see a way to make comments on a task.Also it would be great to have subtasks.ThanksD

    5 votes
    Planned  ·  0 comments  ·  App Tasks/Events/Calendar  ·  Admin →
    How important is this to you?

  9. Stop Spam Calls

    What is going on RingCentral ??????Did you sell our number to Spammers????We are getting daily calls from Spam numbers. This is getting ridiculous. If this does not stop we will Cancel our service. Please help & stop Spam calls from calling our toll number. ASAP

    13 votes
    Under Review  ·  0 comments  ·  General Phone  ·  Admin →
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  10. Add ability to add Comments to Tasks

    Allow for "Add Comment" on Tasks, including threaded replies

    11 votes
    Planned  ·  0 comments  ·  App Tasks/Events/Calendar  ·  Admin →
    How important is this to you?

  11. Language Translator

    A built in language translater feature would be awesome.

    9 votes
    Under Review  ·  1 comment  ·  Application  ·  Admin →
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  12. Option to change Profile Picture to Default

    I think there should be a way to remove your custom profile picture to the default image. The only way to do that now is to delete and re-create your extension. This is for RingCentral Meetings & RingCentral App.

    100 votes
    Future Consideration  ·  16 comments  ·  Application  ·  Admin →
    How important is this to you?

  13. Tasks - Bring back comments under the tasks for F/ups

    A function that didn't follow the new version and would be great to have again, is to be able for the team to add comments under the tasks, to keep track and share info about the task

    14 votes
    Planned  ·  0 comments  ·  App Tasks/Events/Calendar  ·  Admin →
    How important is this to you?

  14. Bring back Team Events!!

    this is much helpful in our line or work. I work for a call center and team events help us especially when keeping track of appointment and vacation time.

    1 vote
    Future Consideration  ·  0 comments  ·  App Tasks/Events/Calendar  ·  Admin →
    How important is this to you?

  15. Task Categories Missing in New RC Version

    We are not able to see our task categories in this upgraded RC version. This makes it much less functional for us as categories were a good way to segment our tasks rather than having everything jumbled.Thanks.

    7 votes
    Future Consideration  ·  0 comments  ·  App Tasks/Events/Calendar  ·  Admin →
    How important is this to you?

  16. Integrate tasks with cloud calendars

    Add task functionality to the calendar integrations for Google and Outlook where you can have your assigned tasks visible and manageable in the 3rd party's calendar as well as the RC app. So I can complete a task in the sidebar of Google Calendar as well as the RC app

    7 votes
    Future Consideration  ·  0 comments  ·  App Tasks/Events/Calendar  ·  Admin →
    How important is this to you?

  17. sequential tasks

    we use teams to manage projects that have steps, it would be awesome to have sequential tasks

    6 votes
    Future Consideration  ·  0 comments  ·  App Tasks/Events/Calendar  ·  Admin →
    How important is this to you?

  18. Tasks - missing functionality

    Can we get back the functionality where I'm able to edit tasks within the team/group/etc, and to be able to have categories/sections again? When converting to new app, sections are removed. Also, it would be nice to get the whole tab back where you can view completed, and pending separately. To add, you also can't comment on a specific task now.

    36 votes
    Implemented  ·  2 comments  ·  App Tasks/Events/Calendar  ·  Admin →
    How important is this to you?

  19. Add Sub-Task

    Allow to add sub-tasks under tasks. And also sub-sub-task under sub-task.

    26 votes
    Future Consideration  ·  3 comments  ·  App Tasks/Events/Calendar  ·  Admin →
    How important is this to you?

  20. add calendar, tasks, notes, files to left task bar (like in classic app at bottom left)

    calendar and task views control everything we do and need to be able to view "all events" which we color-code

    18 votes
    Planned  ·  0 comments  ·  App Tasks/Events/Calendar  ·  Admin →
    How important is this to you?
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