11248 results found
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Cisco End of life
Extend the Cisco Support for phones affected due to certificate update for end-of-life phonesSPA-921SPA-922SPA-941SPA-942SPA-962SPA301SPA303
6 votes -
Create Additional Expansion Slots for Sidecar/Expansion Modules
When utilizing RC Polycom VVX 450 users are only able to utilize 1 expansion module per device. Would it be possible to increase the number of allowed modules as well as utilize modules from other devices/purchase from third party?
6 votes -
Allow to receive faxes without the deskphone ringing whatever preferred set up the customer wants to the user extension
Desk phone is ringing when a fax is being sent to a DID and unable to receive the faxFax is received without the deskphone ringing if the set up of the call is only routed to VM on the user extensionCustomer's user extension is set up to forward calls to a call queue if she doesn't pick up the call which prevents the customer to achieve the behavior that they want which is to receive a fax without the deskphone ringing and for the calls to be forwarded to a call queue if the call is unanswered
6 votes -
UPLOAD CSV CONTACTS IN ONE GO
Please allow CSV contacts to be uploaded in full, customer is adding 5593 members but is only able to add 13 members once the upload reaches 5000. In addition, creating contact group only allows 200 at a time - cust requests if the contacts can be selected all at once.
6 votes -
Admin View to see Addons/Integrations
Currently there is no way to view any Integrations or addons in the Admin Panel. We'd love to be able to see if any folks have enabled anything on our account, this seems like a nice security feature.
6 votes -
Allow Super Admin to view group messages in Ring Central
Team Chats in Ring Central should allow the Super Admin to monitor communications to ensure the banks liability is protected. The same way companies have access to employees emails to protect the company
6 votes -
Ability to make personal contacts the default contacts list in mobile app
RC Mobile app defaults to company contact list for default contacts so you have to swipe multiple times to access your personal contacts. This becomes cumbersome if you are using ringcentral mobile app for most of your calls to your personal contacts. Suggestion is to allow users the option to select which account list they want the app to default to: Company, Guest, Personal, Teams, or Other
6 votes -
Optional separate ringtone for inner office calls
The option of having a separate ringtone for inner office calls would greatly improve productivity. Currently having to look at the phone every time it rings to see if is my coworker , trying to reach me can be distracting.
6 votes -
Enable Heads Up Display by Default
It would be beneficial for Admins on the system to be able to enable the HUD (Heads Up Display) by default for users on the system.
6 votes -
Option to minimize video meeting without it disappearing on the screen // Mac User
Is there anyway we can add a feature in a video meeting, on desktop, and minimize the video so it "sticks" so I can multitask?
In the old version you would click the minimize button on a mac and the video would "stick" as a small screen and then you could multitask.6 votes -
Highlight + Hotkey to Dial in MVP App
Highlight and Hotkey to dial in MVP App, versus having to use the CALLTO parameter in Windows. Too many people don't format numbers for dialing, or use Excel based call lists.Works in RC Phone App, why not MVP
6 votes -
Add a second emergency address
Users who regularly work in different locations would like to be able to save at least 2 addresses in the system that they can choose from for their Emergency address. This way they would not have to keep typing in the addresses as they switch locations throughout the week. Thanks for considering this request.
6 votes -
Disable 7 digit/10 digit auto link as a phone number in Unified App
My customer uses a 7 digit ticketing number system for their IT department helpdesk and when Ticket numbers are being sent via Message in our Unified app, the ticket numbers are getting converted to Phone number call hyperlinks. This is an issue as they want to prevent our app from converting 7 digits to launch a phone call as they want to be able to highlight and copy the number to search in their internal ticket system data base. Can we make it an option to turn off 7 digit auto link to phone numbers or disable all together?
6 votes -
ENABLING COMPANY DIRECTORY SETTINGS
We would like to enable the company directory setting
6 votes -
TollFree OB Caller ID for AU
Cx wanted to use the TollFRee number as thier Outbound caller ID. CT-30556: Due to new Telco regulations (Communications Alliance Scam Code) in AU, outbound calls from RingCentral AU customers who use their AU Toll-Free numbers ( 13/1300/1800/1900) as CLID will fail to connect.
6 votes -
Dial from web app or browser, but call takes place on desk phone
It would be helpful (and something that was a feature with Fonality) where you can click on a phone number in your browser OR copy and paste a phone number to the RC web app. The call starts to dial out, but it's connected to your deskphone where the call takes place.
6 votes -
Hot Phone / Automatically Dial When Handset is picked up
setup phone to automatically dial a specific phone number or extension when the user picks up the handset
6 votes -
Mass calling
Creating a message or recording for a phone call to be sent out among multiple people/numbers at once rather than having to call them individually about the same thing
6 votes -
Access All Call Recordings from the 'Recordings' Tab
Currently, if you have automatic call recording enabled for a user, you have to access all of the call recordings for that user via the Call Log. However, if you only have on-demand call recording enabled for a user, they can access their recordings from Service Web by going to Messages > Recordings, and under the 'Recordings' tab, all of the on-demand recordings are visible. On-demand recordings are also accessible from the Call Log. I am requesting that the 'Recordings' tab be used to house both on-demand and automatic call recordings so that all call recordings can be accessed in…
6 votes -
Dialed Number for Incoming Caller ID in RingCentral App
The dialed number is currently not showing in the RingCentral app, phone app, and mobile phone app. It is showing in analog/physical phone though. Please add this feature in the applications as well. Thanks.
6 votes
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