13289 results found
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How to stop robo caller
We have just switched to Ring Central, but we are receiving robo calls like hell.
5 votes -
Time Clock
Clocking in and Out through Ring central
5 votes -
Notes area in call details
Hi there, I think it would be very useful to have a notes section under the call details. That way I can add notes to the call to remind myself what the call was about and who the call was from.
If this could get implemented in the future that would be great.
Thank you.
5 votes -
Company Branding for Text Messages
It is useful for letting people outside the company know your text is coming from a particular company and possibly give the text receiver a way to research your company further. It would also be nice to be able to add a tag line or additional contact information. This would probably be a per user setting but would even help if it was a company wide setting.
5 votes -
Ringcentral Texting Report
We are into recruitment business and we are using this texting feature everyday. We can pull out reports of calls and messages. But why not text? That'd would be a great add-on feature for pulling out the texting report of each user in the organization.
5 votes -
RingCentral App to Receive One Call at A time Only
-When someone call the direct number of a user extension, RingCentral app can receive two calls at a time -We want a RingCentral app to receive one call at a time only
5 votes -
Incoming faxes identified as Robocalls
The customer reported that users had received legitimate faxes labeled as Robocalls. He has been informed that adding their clients' phone numbers to "Trusted Numbers" is a way to ensure that they are not treated as robocalls. Since the customer has been receiving faxes from various clients, it would be extremely beneficial if the system could determine a way to distinguish a legitimate fax sender from a non-legitimate number.
5 votes -
SMS Inbound/Outbound Reports
Track the number of SMS messages being sent and received by user.
5 votes -
Option to Download Call Queue Setting
option to download Call Queue Setting
5 votes -
Allow users to send and receive audio files/notes in text
Like with SMS/MMS messaging on smartphones, allow RingCentral users to send audio notes/files as text messages to other phones. Sometimes it is easier to send an audio message for the recipient to be able to hear and replay as needed or it is safer to send an audio message than text (for example when driving). In turn, a better method of listening to audio messages from others is needed.
5 votes -
Option to Hide Direct number on the app
Can we hide an extension's direct number within the RingCentral app?
5 votes -
More options for recurring tasks and events
Glip’s options for recurring tasks and events are far too limited for real-world productivity. We need options that allow intervals like - recur every # of weeks and recur on the last Friday of the month. Basically, look at how Google calendar offers recurring events and copy it!
5 votes -
Call logs filter for recorded calls
Additional designated filter for accessing recorded calls in call logs.
5 votes -
Allow for extending the call log data retention to 6 months
Allow for extending the call log data retention to 6 months
5 votes -
5 votes
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Callers can press a key in auto receptionist and be sent a text.
This is a great feature that I have tried while calling other businesses. Their system answers the phone and will say "press 1 and we will text you a link to our online ordering" it could also be used for "press 2 and we will text you a link for exact directions to our business"
5 votes -
Possiblity to make invoices per cost center in a SW or via billing
It would be a great add in Service Web or via Billing team to have the possiblity to bill each cost centers independantly. Right now invoices are made per account and companies have to ventilate on their own with the detail from this invoice.
5 votes -
Add resend button to fax process
After a fax is successfully sent, add a button/function to resend. This is a common feature for other programs.
5 votes -
Adding a timed message to our hold music
Please work on adding an option in the portal's Greeting / hold music section for an option to record or TTS a message that plays as an "interruption" or break when callers are on HOLD - with a time selection of interrupt every 20, 30 , 60 sec / 2 minutes or 5.
5 votes -
Admin Report of User Settings
A report that allows admins to view what a user has enabled/disabled in their settings and customizations would be useful.
5 votes
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