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Phone & Messaging

Phone & Messaging

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12773 results found

  1. To be able to receive email notifications when the email-to-fax feature is turned off when not in use.

    2 votes

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    1 comment  ·  Fax  ·  Admin →
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  2. Customer is using Logitech H540 but the noise cancellation is not working, customer already manage to enable noise cancellation on the app.

    2 votes

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    0 comments  ·  Hardware  ·  Admin →
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  3. Allow users to Send Fax using Virtual number.

    2 votes

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    0 comments  ·  Fax  ·  Admin →
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  4. Overview:
    Currently, RingCentral lacks a feature to log failed incoming faxes, making it challenging to differentiate between issues stemming from the sender's end and those related to the RingCentral server. Implementing a feature to record failed incoming fax attempts would provide valuable insights into fax transmission issues and streamline troubleshooting processes.

    Objective:
    The primary objective of this feature request is to enhance the functionality of RingCentral by introducing a mechanism to log failed incoming fax attempts. By doing so, users can accurately identify whether fax transmission failures occur due to issues on the sender's end or if they result from…

    2 votes

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    0 comments  ·  Fax  ·  Admin →
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  5. 2 votes

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    1 comment  ·  Application  ·  Admin →
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  6. Have the freedom to simply uncheck/check the team messages under the users' role to remove/hide them.

    2 votes

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  7. We need to have an auto-answer feature available for Hard phones especially for Cisco ATA-191.

    2 votes

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    0 comments  ·  Hardware  ·  Admin →
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  8. Please I beg you!! Please add a 'Set Outbound Caller ID for All Features' (and phone) option, or a way to select multiple features to set the outbound ID for at once. We must change our users' outbound caller ID's often. Currently for each individual I must change the primary number's ID under the Extension then move to Outbound Calls/Faxes to set the same outbound id "By phone' and for each of the 9 features- that means clicking edit ► select number► save, 11 times in a row. It's a huge waste of time and makes me feel like a…

    2 votes

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  9. We would like a feature where we can disable the notification send to users when the admin change the password

    2 votes

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  10. Having the option to enable the "enable HD voice" option for the RingCentral Apps under the Phones and devices in Admin Portal

    2 votes

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    0 comments  ·  Application  ·  Admin →
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  11. Need to pull up the outbound call recordings of the ring members under the extension where they are added to.
    It would be best if there is a way we can get the outbound call recordings of the ring members in one extension only where they are added to.

    Right now we can pull up the outbound calls individually under their own extensions.

    2 votes

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  12. Allows a porting in of a VOIP account like Google Voice Number.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  13. This feature aims to enhance the visibility and monitoring capabilities of devices connected to Analog Telephone Adapters (ATAs) within the RingCentral system. Currently, users and administrators lack comprehensive insights into the status of devices connected to ATAs, such as whether they are connecting correctly, online, or offline.

    2 votes

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    0 comments  ·  Fax  ·  Admin →
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  14. The customer would like the ability to save their current RingCentral configuration/settings as a back-up and have the ability to download and restore from it in case of emergencies. This works like data recovery. To restore their saved settings will allow the company to get started with the service without having the need to recreate the settings.

    2 votes

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  15. We want to be able to see the name of the extension in the company directory even when the extension was used only as the operator extension for faxes.

    2 votes

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    1 comment  ·  Admin Portal  ·  Admin →
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  16. increase number of groups in call queues

    2 votes

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    1 comment  ·  Call Queues  ·  Admin →
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  17. If there is an option for the outbound caller ID name to appear in full without character limitations.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  18. Now that they have added the 'reminders' feature at the top it removed the 'bookmarks' to a sub-category. Please make it where you can organize the order so if you use one a lot you can have it there. Bookmarks used to be there and easy to click, now you have to make several clicks for the same result.

    2 votes

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  19. I have a zero dialing setup where the call will go to a specific extension. However, I want to disable this feature when the call goes to my call queue.

    2 votes

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  20. Lock the RC App to prevent its use from multiple devices without the need for the user to log out.

    2 votes

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