12772 results found
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Add a "Is available" notification when someone is done with a phone call
It would be helpful to be able to set a notification to let you know when a coworker is off of a phone call/meeting.
2 votes -
Mitel 6940: Add user status indicators with Intercom programming
Our office uses the Mitel 6940 but uses the Intercom function, instead of the Presence function. The user status indicator is not currently available with Intercom and THAT is exactly when a status is MOST needed!!! Please modify the software to make that a reality. It would make the office communications much more smooth and non-disruptive. Now, we end up interrupting auser's call for a transfer because we have no idea if they are on the phone. A truly negative software attribute. Thanks
2 votes -
Ability to check how many calls and/or texts you have sent daily
Ring Central would keep a count how many calls and emails you have sent that day on the phone or text tab. This would make it much easier for those that have daily quotas to hit.
2 votes -
https://ideas.ringcentral.com/forums/958493-phone-messaging/suggestions/48060002-configure-a-desktop-phone-to-a-generic-user
Additional Phone without assigning Users
2 votes -
Fax Transmission using Custom Cover Page
When we send faxes to multiple numbers using a custom cover page, instead of sending the transmission per number, we would like it to accumulate and send the confirmation at once, just like a regular fax when you use one of the existing cover pages.
2 votes -
Keep view position in one chat when switching to another and come back
When you work simultaneously with multiple chats you often read conversations somewhere in the middle. Like searching for quotes in one chat and posting them into another. Each time when you return back to one of such chats you are in the end of conversation and have to scroll up to get to the place you have left. So the proposal is to keep chat positions as for instance Telegram messenger does.
This is for Desktop app, not sure how does mobile version work2 votes -
social security number for TCR registration instead of EIN - David Jordan Insurance Agency (case 23111049)
Hi Team,
Client would like to include social security number instead ein for sms brand registration in future product update.
Regards
Ram Carillo
APAC Support Team2 votes -
Display modification
Display modification | Minimize call information once call is answered | Cisco Deskphones
Details : When a call is answered, the call information pop up displays on the screen and its taking up almost the whole screen. The extension numbers/name assigned to each line key cant be seen anymore and is blocked by the pop up.
Significance of the feature : To be able to see the users assigned to each line key to not memorize the user name/extesion number/extension DDI
Current behavior : When a call is answered, the call information pop up displays on the screen and its…
2 votes -
Guest with a Role
The customer has an idea that we can add a Guest with a specific Role, like adding a guest with only billing information access, etc.
2 votes -
Fax logs
deleted users fax log should still show the name and/or extension and not just the phone number
2 votes -
2 votes
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Different internal rings
If I want to call my co worker, it should ring different ring than normal ring so they know its internal (coworker call).
2 votes -
Able to pick up call when it is still ringing (deskphone)
When a user is engage on a call either call queue or user extension call and there is a ring other users can pick it up users are using deskphone
2 votes -
Phone preview Cisco 8851
No Phone preview for Cisco 8851 on the Admin portal for users under the Presence setup
2 votes -
Log into hotdesk for multiple phones
A feature in which a user can log into multiple hotdesk phones
2 votes -
bridged call appearance Call/Line shared control
So on the Avaya system, you can assign a user's call appearance (line) to another user as a bridged call appearance. The line is then shared access between the users. The owner can take line off hook and the brdg-a user can see the line offhook. If a call to the line owner rings in the brdg-a user can answer "on that line" place the caller on hold and the owner can then pick up call off hold. The difference i have seen in BCA on RC is the BCA is a separate line. In Avaya the bridged line is…
2 votes -
2 votes
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I want to be able to select multiple voice mails and messages and delete them with out having to drill down to each one and delete them.
Delete multiple msgs and voicemails with one click after tagging them.
2 votes -
RCV Meeting Recording optimization
Support confirmed that a meeting recording may fail if there's only a single user or person present. Some users use it as a recording program so they are requesting it to be optimized.
2 votes -
call waiting
If someone calls this number, and the number is busy at the moment, the person that is calling is on a call wait until the line is available again and until someone pick up, but if they do not want to wait anymore, they can press something like 0 to leave a message and that someone can call them back after they are available?
2 votes
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