13296 results found
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Be able to update Name of CCRN Numbers via API using the Admin portal page
Be able to update the Name of CCRN Numbers via API using the Admin portal page.
The customer needs to have the option to name the CCRN via API configuration.
2 votes -
Retain or save custom cover page
A feature that allows users of the RC mobile software, including the RC app for iPad, to keep their personalized cover fax page
2 votes -
Ability to show the number of voicemail in the screen of Yealink W76P handset
Ability to show the number of voicemail in the screen of Yealink W76P handset
2 votes -
To use multiple device for Two F.A on the same user extension.
To use multiple devices for Two F.A on the same user extension.
2 votes -
Disable call pop up for Zoho CRM
A feature in which the pop up for new calls cab be disabled when using Zoho CRM environment
2 votes -
Monitor shared line extension
Option to add the shared line extension to the presence status of the user's extension
2 votes -
Notification when a deskphone got disconnected from ethernet cable or power outlet
Would want to have the option to set a notification whenever a certain desk phone gets disconnected from an ethernet cable or power and goes offline.
2 votes -
Only Ring on my Mobile app when it is transferred to my extension
I would like if it only rang on my mobile app when it is transferred to my extension, not every time someone calls. Ideally the setting would allow the mobile app to not ring every time someone calls - just when transferred to my extension. I want to see the call at first just on my desktop, then on my mobile app AND Desk top when transferred to me
2 votes -
Call announcement
A feature in which the caller will announce their name then the call will forward directly based on the announced name. For example, caller announced Rchee then the call will forward directly to extension 101
2 votes -
Requesting International number w/o having a physical address in requested Country
Customer wants to request an international number, but the request keeps getting rejected because the documents that's being uploaded are invalid.
The Customer advised that their setup is that they have purchased an office in Denmark, through an Office provider.
The Customer wants to be able to request an international request with their setup.2 votes -
Edit contacts on external company directory
I wanted to update the names how would I do that? I tried updating them through a new upload but it didn’t change anything.
2 votes -
Purchase Indian Local Numbers.
Purchase Indian Local numbers.
Currently, RingCentral only offers Toll-free Indian numbers. It would be great to also have an option to configure India DID ranges to RingCentral platform.
2 votes -
Enable Direct call announcement for external numbers
When the Direct call announcement is switched on, the external number under the ring setting on the extension cannot receive/answer the call.
2 votes -
BT Cloud phones connect to external devices
The customer wanted to connect their BT Cloud phones to a Ring Bell and a Bluetooth speaker so they could hear the phone's ringtone anytime they received an incoming call.
2 votes -
Remove/Disable Reply with Voice Message option on the Incoming Call Pop Up
Super Admin should have an option on the portal to disable/remove the Reply with Voice Message option on the Incoming call pop up on the RingCentral Apps
2 votes -
Optional voices to choose from when creating IVR menus
Currently we are using a 3rd party Application to create our greetings so that we use the same voice on all recordings
Is it possible for RC to incorporate this into its platform2 votes -
Make the Auto-update on MSI be available on Citrix
Currently the auto-update for MSI is only available only for desktop apps but not on the VDI platform like Citrix etc.. If they can also implement the auto-update of MSI on a VDI platform it will be big help. Currently this is what it says on the support website.
Does the auto-update MSI work with the VDI environment?
No. We recommend that our customers who use the RingCentral app in a VDI environment continue to use the non-updatable MSI because the auto-update doesn’t work in the VDI environment.
2 votes -
Call Monitoring Click From App to Desk phone
When you select call monitoring from the app, the feature will be routed to your desk phone. Initiate Initiate the call monitoring from the RC App then it will relay to the Desk phone.
2 votes -
2 votes
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Ability to provision Cisco Unified Call Manager (CUCM) Cisco phones
Have the ability to support cisco phones that were provisioned from Cisco Unified Call Manager (CUCM) (3rd party phones that are not 3PCC and 3PW) to be able to be used in RingCentral.
2 votes
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