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  1. I would like to be able to use the click to call function in my CRM, but there is no app or add in for microsoft edge.

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  2. Add idea/feature for the Announcement on Start for On Demand Call Recording, can it be customized per a phone line user? Feature Idea request. Allow each phone line to have a customized Announcement on start On Demand Call Recording, instead of the same message across the entire company phone lines. But asking if Ring Central Admin Portal can allow even further customizing Announcement on Start for On Demand Call Recording for a subset of five to ten phone lines for a longer Announcement on start for On Demand Call Recording.e entire company phone lines. But asking if Ring Central Admin…

    1 vote

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  3. Increase from 10 to 60 or more

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  4. When an incoming call appears on the screen of my Yealink phone, the caller's # is just one long string (i.e., 1234567890 vs 123-456-7890), which makes it particularly cumbersome (to me anyway) to try and copy it down.

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  5. When making the Ring For settings on a user's account the options don't work like they are described. In our case most users have a physical phone and a desktop app, and setting the app to Ring For 0 rings for 0 seconds does NOT do that. Worse, any setting other than 0/0 results in the physical phone ringing after a delay, but 3/15 (and all higher settings) does not. What's up with that? lolThe real action of these settings may be revealed in the Admin section of the mobile app, where the description of this same setting is quite…

    1 vote

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  6. When preparing a fax in the desktop app, the fax cannot be previewed prior to sending. This feature would be very useful to make sure it is correct prior to sending it. (FYI, Fax is not included in the Product Line below)

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    Under Review  ·  0 comments  ·  Fax  ·  Admin →
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  7. I cannot download the Ringcentral App on my Chomebook computer since it does not have Windows. Ringcentral app does not support the ChromeOS operating system.

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  8. The green bubble next to your name, it would be helpful if it changed to yellow when you hit send on a call while you're waiting for it to connect. Then others can tell that you're dialing and not interrupt by calling them.

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  9. My customer said "It is a PDF document. I open it and then print at using the ring Central printer. It opens and leaves me a place to put in a phone number on the old RC PHONE. That part is not happening anymore in the RC APP.

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  10. I have several customers that need the public parking hold times to extend from 5mins to 15mins or longer

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  11. Share Daylite contacts (People & Companies) with Google based on a Group.

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  12. To have an option for outbound faxes to send to all users and have attachments.

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    Implemented  ·  0 comments  ·  Application  ·  Admin →
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  13. I'm going through setting up park locations and kept getting stuck at a location but the system did give me a path to follow but once i hit the box so i can go where it told me if not written down or screen shot there is no way of seeing the hint path or directions without reproducing it again which I can imagine if you don't do it the first time can be frustrating. So I wondered if all of the save hints are like that? Here is the screen shot I had to take . So what I…

    1 vote

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  14. We need to a few more fields in profiles. We need a fax fields and a emp id field. to have custom fields would be amazing.!! I could get rid of the of our Master company list (spreadsheet) if we four more fields! I am sure this would benefit other customers as well. And its low hanging fruit....

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  15. Allow RC App Mobile To Be Used as EndPoint of Max Agent. It would allow us to take Max Agent calls on mobile which will be convenient for everyone who is not in the office.

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  16. The ability to export all fax user data is needed to avoid having to manually view the data through the users. Currently, the export only shows the main user data, but not any sub-user data of those who are configured to send and receive faxes or notifications. Imaging having 1000 fax numbers under you purview, and you need to have a report listed showing all the users who have access to send and receive. The time taken to review all user records would be daunting. In the event you want to add a user to an existing fax account, and…

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    Under Review  ·  0 comments  ·  Fax  ·  Admin →
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  17. Can you please change the interface back to where the texts would show as a list and we click the one we want to open, instead of how it now automatically opens the most recent text when you go to texts? I don't like how I can accidentally open one without noticing then not respond on accident

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    Under Review  ·  0 comments  ·  SMS/Text  ·  Admin →
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  18. Currently, if you attempt to add an email as a fax sender, and that email is assigned to another extension, there is no way, other than to manually check every extension to find that email address. This is daunting when you cannot export all extension information. What could happen is to show which extension that email address is assigned in the warning popup.

    1 vote

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  19. I believe there must be a process where we can select few contacts whose content/data which we get over "texts" need to be forwarded among team members in a group of selective people. This way the contact need not to be harassed, if the other is requesting the same data every time and after hours team could work efficiently too on that data where they could easily comprehend the whole scenario through reading the content.Kindly advise/vote/support.Thank you

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    Under Review  ·  0 comments  ·  SMS/Text  ·  Admin →
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  20. As admins, we would like to be able to call and message all users without having to go into the Admin portal to look up their direct line and/or email if they are hidden. It would be helpful for hidden users to remain hidden from everyone except for admins. Thanks for considering!

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