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10304 results found

  1. Publish company number to display in RC Application

    The customer wants to set up a published company number dedicated for tech support to be able to be reached as a "quick dial" number available to all users on their RC MVP app.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  2. capability to edit and minimize 0 dialing features

    We should have capability to edit 0 dialing features so that the caller would not be staying on ivr menu for 3 rounds ( almost 2 minutes) before it 0 dialing took effect . this may help us lessen wait time of callers if they were not able to press on any options and dont know which options to go through

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  3. Guaranteed Outbound caller id to local Thailand Numbers

    A feature that guaranteed to use a RC International Thailand Number as an outbound caller ID to make an out bound calls to Local Thailand Numbers. Currently it keeps changing Random outbound caller ID keeps changing like +69711915668971 / (+6971191600869) It works with US /Singapore/ AU numbers but not within Thailand Local calls.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  4. Integrate with Podium

    Please integrate with Podium.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  5. would like highlighter feature added to format tab where you can underline & bold text

    highlighter option when sending messages in app

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  6. dial-by-name feature from inside of the voicemail menu

    Our users would like the ability to use the dial-by-name feature from inside of the voicemail menu when they select 5 to forward a voicemail to another user.Users listen to a voicemail and realize that they need to forward it to another user, but they have to remember the user's extension, instead of being able to find the extension using dial-by-name.

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  7. Separating access to Live Reports vs Business Analytics in Admin Portal

    Users assigned to a custom role with restricted access to only "Live Reports - View Only" are currently able to access Business Analytics within the Reports section. This unintended access contradicts the purpose of setting feature access restrictions in the assigned role.

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  8. Abilit to monitor outbound calls marked as spam

    asking if you/we can monitor whether it's happening or not so that we can take those actions when it happens

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  9. draft messages synchronization between different clients (Desktop / Mobile / Web)

    I would have draft text saving feature between different clients due to high rate of switching between them during day

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  10. Create a TAG

    Create a tag, so that when I import contacts it is tagged per person who handles that caller/contact.

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  11. Show a template preview

    It would be useful to preview what user settings a selected template would change before it is applied. Even just a 'the following settings are impacted by the template' on the apply template confirmation pop-up would be helpful. This would help confirm exactly what admins should expect of a given action.

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  12. Capability to customize the options in the live call interface of the RingCentral Desktop Application.

    The transfer button could be removed from the More icon for easier access.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  13. disable fax forwarding option via the Admin portal

    disable fax forwarding option via the Admin portal

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  14. Record the screen sharing / meeting - Screen only of the Presenter

    Record the screen sharing / meeting - without having the gallery or strips on the side. Just the screen itself

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  15. 2 Way factory Authentication multiple email recipient for Shared Extension.

    It will be much easier if we have option to add multiple email recipient for a Shared Extension to receive the code for 2 Way factor Authentication if one of the recipient is not available and for others to access the account.

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  16. Mobile App Analytics-Rearrange Dashboard Wdigets

    The widget order of appearance is currently divided by when they are added. Adding a new on to the top of thd list requires the user to start over with a clean slate. Dragging the widgets up/down the screen would be ideal

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  17. Allow special characters when adding a Contact

    Would be helpful when Paging to be able to dial 84(page ext.) from a contact list.Also Paging adapter no longer show up in Contact list even if Include Paging Only in Company Directory is checked

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  18. A "do not disturb" or "unavailable" option for texting with the RingCentral App.

    This would allow for parents and students who send a text message after hours or on weekends to receive a message back that I am unavailable. This prevents students and parents feeling "ghosted" when they send a message after hours.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  19. integrate with Clixlo

    I want to integrate RingCentral with Clixlo. This could add all fo my contacts easily from my CRM - Clixlo to RingCentral and allow Clixlo to use my number for automated texting in Clixlo workflows. Currently, I have to use Twilio to text through Clixlo.

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  20. Sync the Language preference in the Admin Portal to the RingCentral App

    It is much better if the Language we set in the Admin Portal will sync in the RingCentral application without changing the Language of the computer.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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