Skip to content

Phone & Messaging

Phone & Messaging

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

10496 results found

  1. Has an option to Edit or customize the results section on call logs at SW

    1 vote
    How important is this to you?
  2. CX verbatim: I need the ability to export the detailed report view that shows the call flow.I was able to download the report, but it does not show me what IVR menu selections users make.

    1 vote
    How important is this to you?
  3. I'd like to add or request a features where his RC app sessions are logged in, device type, as well as any app integrations that are being used.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?
  4. Some users were on the go and as of this moment calling Fire Brigade or Dialing 18 using the RC mobile app service is still limited in France

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?
  5. The lowest minimum number of maximum callers in a queue is 5 (cannot select below this) I need to set that as a maximum of 2 but cannot. Please add 2 as an option there.

    1 vote
    How important is this to you?
  6. Customer is requesting that Admin can update the user pin with/out entering the users password

    1 vote
    How important is this to you?
  7. Ability to provide specific role to a user that allows him/her to only turn off/on custom rule, and not to edit or make changes to it.

    1 vote
    How important is this to you?
  8. Allow RC AU Account to call using Blocked Caller ID to call AU NumberRC AU Account cannot use blocked caller ID number when making outbound calls to an AU number. The call gives busy tone onset of the call. Call is not hitting system call log.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?
  9. 1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?
  10. I'd love to be able to call my customers.

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?
  11. We need to have the profile photo synced whenever we send SMS using the same number. Support advised that this is working by design, but it would really benefit us in determining Users who send SMS using the main company number.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?
  12. Under Company Emergency Response Locations, it would be nice to be able to see which user phones are currently assigned to each location.

    1 vote
    How important is this to you?
  13. Did not push through with the device order but it still generated a purchase order. Please add an option for us to be able to remove the uncompleted device purchase orders.

    1 vote
    How important is this to you?
  14. Want to be able to choose key presses and route directly to an external number and call go to voicemail if the customer/client will not dial any numberI don't want to add a different licensed extension for this feature. I should be able to route the call directly to an external number once the customers/client will press the key that I will assign to the external number

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?
    • cx wants to see an easy to understand collection of errors app feature within a month.
    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?
  15. It would be helpful to add a note section in each contact, a label section for a custom name, and the company and first name would show together when calling.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?
  16. It would be helpful to add a note section in each contact, a label section for a custom name, and the company and first name would show together when calling.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?
  17. Customer requesting to removed the voicemail pin for everyone has an access to it and not avoid hustle and remembering the password

    1 vote
    How important is this to you?
  18. Allow Users to have visibility who's in a call or not using the RingCentral App

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?
  19. 1 vote
    How important is this to you?
  • Don't see your idea?