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  1. Right now, when you create a new Message Team, it only shows up in the Desktop App. It does not show up in the Mobile App. In order to see it in the mobile app, you have to send a first message to the Team with the Desktop App. Only then does it become visible in the Mobile App. Please change it so that newly created Teams are visible in the Desktop App AND in the Mobile App.

    1 vote

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    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  2. Right now, when a new Team is created in Messaging, it only shows up in the Desktop App. It does not show up in the Mobile App... UNTIL you send the first message to the group using the Desktop App, then it shows up in both apps. Please allow new Teams to be visible in both the Desktop App AND in the mobile app.

    1 vote

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    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  3. As of now, you can uninstall all the prior versions of the RingCentral Apps using PowerShell scripts. It would be better if there is a way to do a bulk uninstall of the RingCentral Apps but only for certain prior versions. Not all the prior versions.

    1 vote

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    New  ·  0 comments  ·  Application  ·  Admin →
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  4. The fax cover page shows the fax number and the fax phone number.

    The number should be in the Phone field
    instead.

    1 vote

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  5. Customer is requesting there should be an option to Ringcentral to disable the lock screen in Yealink W76P

    1 vote

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  6. Yealink cordless handsets to have feature that can control jitter and lag

    1 vote

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  7. Ability to edit a user's webinar-editing privileges or be able to change a user's Webinar meeting time frame on an iOS iPhone.

    1 vote

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    New  ·  0 comments  ·  Application  ·  Admin →
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  8. It would be useful to have all notification emails come from Notify@ringcentral.com NOT from the marketing email Service@ringcentral.com. This causes issues when trying to filter for important emails buried within these marketing emails. It seems that there are some notifications that got it right, but some did not. This would fix a lot of issues with rules within Outlook and tools alike.

    1 vote

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  9. You might consider allowing customers to transfer a device purchased from RingCentral to a different RingCentral account without voiding the warranty, as long as both accounts are within the RingCentral system.

    1 vote

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  10. We desprately need more than 15 mins wait time in call queue. At least 45 min at very minimum

    1 vote

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    New  ·  0 comments  ·  Call Queues  ·  Admin →
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  11. Now that my SMS/TCR application is approved, I would like a record of the specifics of our application so all staff can set up and utilize the content correctly. There is no means to copy or download the content of our application. Most forms can easily be adapted to save to text or PDF so we can have a record, so we would like to have that option available.

    1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  12. Now that my SMS/TCR application is approved, I would like a record of the specifics of our application so all staff can set up and utlitize the content correctly. There is no means to copy or download the content of our application. Most forms can easily be adapted to save to text or PDF so we can have a record, so we would like to have that option available.

    1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  13. The customer wants to have the ability to check the SMS logs from the admin portal and download them.

    1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  14. Would like to retain faxes from one number and do not delete it on the system.

    1 vote

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  15. Description:
    The customer is requesting the ability to add a phone number from an external provider (e.g., T-Mobile or other carriers) to their RingCentral account without submitting a port-in request. The key requirement is to have the number remain active both on RingCentral and with the original provider.

    Use Case:
    This would allow customers to use a single number across multiple platforms or systems (e.g., mobile device and RingCentral VoIP) simultaneously, without having to transfer ownership or service away from their current carrier. It's especially useful for users who want to maintain their existing mobile plans or services while still…

    1 vote

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  16. Allow editing of text messages after it is sent.

    1 vote

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    New  ·  1 comment  ·  SMS/Text  ·  Admin →
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  17. I suggest that when you forward your ring central phone # to your individual personal phone that the ring central # shows up on the personal line when someone calls. This will allow you to see if it's a personal call or your business number.

    1 vote

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  18. The ability to "bcc" to another text number automatically whenever you send texts and whenever a text is received, so almost like a bcc for email, but it will always send a copy of that text to a particular number for later access if needed to find it since the option to archive the full messages not just logs, is not yet available.

    1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  19. wanted to use Phone features like Video media for meetings, calendar integrations and background settings directly from the phone

    1 vote

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    New  ·  0 comments  ·  Hardware  ·  Admin →
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  20. Only allow for password changes for users through the Admin Portal or have to go through Admin to make password changes

    1 vote

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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