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11049 results found

  1. Add Faxes Sent via Email in Avaya Cloud. See attached.

    1 vote

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    Under Review  ·  0 comments  ·  Fax  ·  Admin →
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  2. This is a suggested change to the "Delete Additional Local Numbers" area in the Admin Portal. Please see the attached screenshot. Is it possible for the row that has the “Can be Deleted” to be in a different color, something like light pink, so that we can find it quicker from a visual standpoint?

    1 vote

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  3. some mobile users who are not supposed to be making calls, but they end up doing so and an additional charge is added to our account, I need an option to prevent that,

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  4. https://www.hawksoft.com/agency-management-system/tour/phone-integration/Ring Central is a highlighted vendor of Hawksoft for this feature platform. Hoping to make this a reality because this is why I came to Ring Central.

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  5. On a desk phone, it is possible to change the settings to see what number was called if a user has multiple extensions forwarded to them. There seems to be no such feature on the mobile app. It would be quite useful if that feature can be implemented.

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  6. If two callers call in and are placed in Park 1 and Park 2, I want to be able to merge these two with me for a conference call.

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  7. Customer like to have admin access for setting quick contact for all user member

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  8. I use a mobile phone while driving. It is very hard to use the keypad to asswer calls.Would much prefer to say yes

    1 vote

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  9. I manage 3 different Ring Central phone numbers. Would you folks make the phone number that is active inside my desktop phone application Highly Visible at all times when I am in the desktop application? Maybe in the blue ribbon at the top.

    1 vote

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  10. Current Issue - You can only set-up one time range schedule on a particular day.Example: Monday ScheduleUser Schedule is to Receive Call from 12AM to 7AMOFF from 7AM to 5PM then to receive calls again From 5PM until 12AMTuesday ScheduleUser Schedule is to Receive Call from 12AM to 7AMOFF from 7AM to 5PM then to receive calls again From 5PM until 12AMCurrent Behavour, you can only set from 12AM to 7AM Work Schedule then the rest is no longer manageable. There are User's / Employee have Flexible schedule and this need to be configured automatically to their Extension so they…

    1 vote

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  11. [ Messaging/Glip] Schedule Send from Desktop and Mobile Apps: Schedule Send [Settings]:Allow ability to send messages during: Specific date/time [ channels, direct messages ] Receiver'sbusiness hours [ direct messages ] When the receiver becomes available the same day [ direct messages ] When the receiver becomes available, post PTO [ direct messages ] Schedule Send [Use Cases]: [ Time zone and interruptions sensitivity] Sender of message does not have to worry about interrupting co-workers during their non-business hours [ evenings and weekends ]Busy times PTO[ Leadership and other Communication ] Sender of message can : Craft the message ahead of…

    1 vote

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    Under Review  ·  0 comments  ·  SMS/Text  ·  Admin →
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  12. As it stands now, it takes 6 clicks to change your status and your presence.

    1 vote

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  13. We are looking for a little better way to organize tasks, messages etc. What we are trying to do:Organize tasks and messages into some folder or thread that makes it easier to know if someone viewed and if someone acted on a task or message.Have some way to set alerts on tasks and messages so that the alerts and badges could go to the necessary user and be obvious that they need to act on that task, view the message or alert. When viewed it would be great if sender would automatically know if the message was viewed.If someone adds…

    1 vote

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  14. It would be desirable for our Sales and Purchase teams who are each member's of their respective departmental Call Queues, to be able to have audible call notifications turned off, so when they are in a call a second incoming call doesn't cause beeping in their headsets.

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  15. It will help a lot if we could have an integrations with DRS - Driver Recruitment Software for both calls & SMS for UK customers.

    1 vote

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  16. By having this feature it would allow the users to identify if the number is just busy or not working anymore

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  17. When making a call, it is not obvious that the headset is on/working until I hear the ringing. This may take 10s of seconds before you hear it, and takes longer to realize that the headset is not on. By that time the person you called may have picked up and hung up. If ringcentral would immediately sound a tone or set of tones to indicate that the call is being made (and then change over to the standard ringing), the person making the call will immediately know whether the headset is on.

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  18. Now that you've added MMS capability to Zapier, also add the ability to text to more than one person. I often have the need to text two people at once; for instance an individual and their manager.

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    Under Review  ·  0 comments  ·  SMS/Text  ·  Admin →
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  19. After attempting to search for faxes sent to the line, I discovered that you can't search just by phone #, or by company name, but that you have to use the first and last name fields. This makes it harder, as sometimes multiple people use one fax line, especially if they're in a company. It would be easier to search by phone # or by company name (if that company field is entered)

    1 vote

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    Under Review  ·  0 comments  ·  Fax  ·  Admin →
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  20. We user Announcement only extension to provide "storytime" readings that change every week. It would save time to be able to schedule these with custom answer rules.

    1 vote

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