11049 results found
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Display My Caller ID while on a call
In previous RingCentral DialPad versions, my caller ID remained viewable throughout an active phone call.On this newer version (Web: 22.3.30.1620 2022-09-19 17:44:15), I was hunting for my caller ID while I was on an active call. In the conversation, a conference call was placed to a third party; then, a voice message was needed. In the voice message, I fumbled with leaving my callback number. I don't make too many outgoing calls, nor do I call myself. When I needed to know my caller ID in that instance, it was not available. My reflex on the older RingCentral app was…
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Include Property ware to Integrate with Ring Central
Hi as a company that uses property ware a lot. We need to have a way to synchronize Property ware to Ring Central.
1 vote -
Update the Site's Business hours to have the same options as Closed hours.
Not all businesses route straight to an IVR menu. Most actually route to a call queue which is currently not an option.
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when using ring group, include option to NOT have to press 1 to answer the phone for calls from non ring central number
i do not want to have to press anything when answering the phone.
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Azure AD Map Business Phone field to Extension in RingCentral for user provisioning
Need the ability to map Azure AD attribute "Business phone" to extension in RingCentral. This will streamline the user provisioning process for enterprise customers in that they won't have to update in two places. Other attribute mapping should be enabled for adding to queues etc.
1 vote -
Customize Personal Greeting beings AFTER the Announcement on Start for On Demand call recording
Add idea/feature for the Announcement on Start for On Demand Call Recording, can it be customized per a phone line user? Feature Idea request. Allow each phone line to have a customized Announcement on start On Demand Call Recording, instead of the same message across the entire company phone lines. But asking if Ring Central Admin Portal can allow even further customizing Announcement on Start for On Demand Call Recording for a subset of five to ten phone lines for a longer Announcement on start for On Demand Call Recording.e entire company phone lines. But asking if Ring Central Admin…
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Group chat
Increase from 10 to 60 or more
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Display phone numbers with dashes (i.e., 123-456-7890)
When an incoming call appears on the screen of my Yealink phone, the caller's # is just one long string (i.e., 1234567890 vs 123-456-7890), which makes it particularly cumbersome (to me anyway) to try and copy it down.
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Ring For settings are Counter-Intuitive, described wrong?
When making the Ring For settings on a user's account the options don't work like they are described. In our case most users have a physical phone and a desktop app, and setting the app to Ring For 0 rings for 0 seconds does NOT do that. Worse, any setting other than 0/0 results in the physical phone ringing after a delay, but 3/15 (and all higher settings) does not. What's up with that? lolThe real action of these settings may be revealed in the Admin section of the mobile app, where the description of this same setting is quite…
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eFax Preview
When preparing a fax in the desktop app, the fax cannot be previewed prior to sending. This feature would be very useful to make sure it is correct prior to sending it. (FYI, Fax is not included in the Product Line below)
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System needed that is supported by ChromeOS
I cannot download the Ringcentral App on my Chomebook computer since it does not have Windows. Ringcentral app does not support the ChromeOS operating system.
1 vote -
Yellow Calling Indicator
The green bubble next to your name, it would be helpful if it changed to yellow when you hit send on a call while you're waiting for it to connect. Then others can tell that you're dialing and not interrupt by calling them.
1 vote -
Include Annotate Feature for Fax from the App
My customer said "It is a PDF document. I open it and then print at using the ring Central printer. It opens and leaves me a place to put in a phone number on the old RC PHONE. That part is not happening anymore in the RC APP.
1 vote -
Public parking extended time
I have several customers that need the public parking hold times to extend from 5mins to 15mins or longer
1 vote -
App Integration with Daylite (Marketcircle)
Share Daylite contacts (People & Companies) with Google based on a Group.
1 vote -
Outbound Fax Attachment File added to notification emails
To have an option for outbound faxes to send to all users and have attachments.
1 vote -
Add Copy button to pop out confirmation window hint pathways.
I'm going through setting up park locations and kept getting stuck at a location but the system did give me a path to follow but once i hit the box so i can go where it told me if not written down or screen shot there is no way of seeing the hint path or directions without reproducing it again which I can imagine if you don't do it the first time can be frustrating. So I wondered if all of the save hints are like that? Here is the screen shot I had to take . So what I…
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Addition Fields for "profile"
We need to a few more fields in profiles. We need a fax fields and a emp id field. to have custom fields would be amazing.!! I could get rid of the of our Master company list (spreadsheet) if we four more fields! I am sure this would benefit other customers as well. And its low hanging fruit....
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Export of all Fax User Data
The ability to export all fax user data is needed to avoid having to manually view the data through the users. Currently, the export only shows the main user data, but not any sub-user data of those who are configured to send and receive faxes or notifications. Imaging having 1000 fax numbers under you purview, and you need to have a report listed showing all the users who have access to send and receive. The time taken to review all user records would be daunting. In the event you want to add a user to an existing fax account, and…
1 vote -
Change Text Interface Back to show list without opening a text
Can you please change the interface back to where the texts would show as a list and we click the one we want to open, instead of how it now automatically opens the most recent text when you go to texts? I don't like how I can accidentally open one without noticing then not respond on accident
1 vote
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