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  1. I want my physical phone to receive all the call queues I'm apart of. However, my softphone on my cell phone I want the option to only receive direct calls to my extension and not the call queues I'm apart of. Reason being when I walk away from my office I don't want to get all those call queue calls but I still want to receive direct calls.

    1 vote

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    New  ·  0 comments  ·  Call Queues  ·  Admin →
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  2. I want my physical phone to receive all the call queues I'm apart of. However, my softphone on my cell phone I want the option to only receive direct calls to my extension and not the call queues I'm apart of. Reason being when I walk away from my office I don't want to get all those call queue calls but I still want to receive direct calls.

    1 vote

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    New  ·  0 comments  ·  Call Queues  ·  Admin →
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  3. manager with live reports should have access to site reports with no access to user management

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  4. Download Ring Central app on my Samsung Galaxy Watch.

    1 vote

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    New  ·  0 comments  ·  Application  ·  Admin →
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  5. A setting to not allow employees to delete phone calls. This should be a setting in the admin portal. We had an employee that wanted to share a good phone call and accidentally deleted it and we have no way of recovering that. So, one, stop the ability of deleting phone calls and two, if deleted, give admin the ability to recover that phone call.

    1 vote

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  6. የአንድነት መረዳጃ እድር የተቋቋመው ኢትዮጵያውያንን ለመርዳት በመሆኑ አባል ለመሆን እየፈለጉ የመመዝገቢያ $525 ዶላር በአንድ ጊዜ መክፈል ለማይችሉ ቅድሚያ $225 ዶላር በመክፈል፤ ቀሪውን $300 ዶላር ከጁላይ ጀምሮ በየወሩ $100 ዶላር በመክፈል ሰፕቴምበር ላይ ከፍለው እንዲጨርሱ ቦርዱ ወስኗል።

    1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  7. አንድነት መረዳጃ እድር የተቋቋመው ኢትዮጵያውያንን ለመርዳት በመሆኑ አባል ለመሆን እየፈለጉ
    የመመዝገቢያ $525።00 ዶላር በአንድ ጊዜ መክፈል ለማይችሉ ቅድሚያ $225 ዶላር በመክፈል፤ ቀሪውን $300 ዶላር ከጁላይ ጀምሮ በየወሩ $100 ዶላር በመክፈል ሰፕቴምበር ላይ ከፍለው እንዲጨርሱ ቦርዱ ወስኗል።

    1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  8. This feature refers to a system functionality where any incoming phone call received by the company is automatically analyzed, and if the caller’s phone number is not already saved in the company’s contact database, it will be automatically added to the system

    1 vote

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    New  ·  0 comments  ·  Application  ·  Admin →
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  9. When faxing out, after selecting personal contacts and sending it, the cover page should include the contact's company information and phone number.

    1 vote

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  10. We want to use a conference call line without a participate code.

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    New  ·  0 comments  ·  Application  ·  Admin →
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  11. The call is blocked due to inactivity. how to stop this without downloading the app i dont like their app

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    New  ·  0 comments  ·  Call Queues  ·  Admin →
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  12. customer wants to customize the greeting if they press # on the voicemail greeting

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  13. An option where they would be able to set up a role that would only allow to update the Greetings for the Call Queues, or other group extension if needed. A customized role which would not allow other features to avoid unncessary changes on the account.

    1 vote

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    New  ·  0 comments  ·  Accessibility  ·  Admin →
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  14. Current Behavior:

    When a user initiates a warm transfer, they:

    1. Answer a call from a caller.
    2. Dial the extension of the intended transfer recipient (Ext. B).
    3. While waiting for Ext. B to answer, there is no way to toggle back to the original caller without canceling the transfer attempt.

    After Ext. B answers the call:

    • The original caller is on hold.
    • Ext. A can either complete the transfer or cancel it.
    • There is no option to put Ext. B on hold and return to the original caller before completing the transfer.

    Requested Enhancement:

    Introduce functionality to allow the transferring…

    1 vote

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  15. Can ringcentral automatically email your bills to me so I don't have to download pdf in billing section?

    As of now, RingCentral does not offer an automatic email feature for sending billing invoices directly to your inbox. All billing communications are sent exclusively to the email address listed on your account's Billing Overview page. To ensure you receive all crucial billing information, updates, and notifications in a timely manner, please review and update your billing contact information accordingly. Alternatively, you can manually download your invoices from the Billing section of your RingCentral account and forward them to your desired email…

    1 vote

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  16. Calls are forwarded blind to an external number with the originating number and the incoming user's caller ID in the packet header.

    1 vote

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  17. I want to label the numbers in storage so when my staff search for a number for a new staff they can choose the site they are going to be working for.

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  18. Setup Corporate Directory by Password for BYOD Other Phones

    1 vote

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  19. Add a setting or toggle on/off where zero dialing is specific to Messages only extension or any extension not for company wide.

    1 vote

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  20. Currently, call queue groups are displayed in the contact list when users attempt to send an SMS and browse their contacts. We want to prevent these groups from being visible to users while sending SMS or browsing contacts for SMS, but still maintain their availability in the company phone directory. We would like to add an option in the app that allows GLIP administrators to toggle the visibility of call queue groups in the SMS contact list, while ensuring they remain visible in the company phone directory.

    1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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