9149 results found
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Allow Non-10DLC-Compliant carrier to properly exchange Group Text Messaging
This will prevent confusion when a response is sent to and from the group text.
2 votes -
Apply Custom Rule to "extension "
Many of our users have custom rules with a custom voicemail greeting. They use them for "out of office", "in a meeting", "out to lunch", etc. When a Custom rule is applied, the custom greeting is heard by callers dialing the DID and through the main line but anyone internal who dials that user's extension does not hear the custom greeting. They only hear the user's standard greeting. Currently the "extension" is not listed as one of the conditions in Custom Rules so we cannot select it. This would be very useful to have this feature. Thank you for considering…
7 votes -
Canned Responses
Give user's the ability to create, edit, delete, store, manage and use Canned Responses in all RC App messaging. Rather than continually typing the same/similar responses over and over, allow the user to select from their Canned Responses.
4 votes -
Automatic Location Support for Cisco 8851
Davey Tree company has 900-1000 8851 phones they would like to reuse and that phone is not on this list currentlyhttps://support.ringcentral.com/article-v2/Nomadic-911-Automatic-Location-Updates-Overview.html?brand=RCUS&product=RingCentralMVP&language=en_US
5 votes -
Notification like a beep or ring on desk phone when there is call parked
I wanted to have my users that is included on the Park Call Group to have a notification like ring or beep on the deskphone when there is a parked callMy users have a dual monitor setup and its not easy to check on the desk phone if there is a call on parkIt will be useful if there will be a beeping or ring sound when somebody will park a call for them to be reminded to pick it up
2 votes -
Adding Local Vanity number.
It would be better to have an option of adding local vanity numbers instead of just Toll free numbers that starts with 800.
2 votes -
Shared Contact List with all users
We are one company with all the same client contacts. Ring Central should make a solution for sharing a contact list that would be global to all users. Clients are added and phone numbers updated in one place to be shared across all users. This improved efficiencies in a company, and seems like it should already be a standard feature
71 votes -
CHANGE FAX NUMBER DISPLAY FOR OUTGOING FAX
Can I remove the *101 after my phone number on the cover page? It is confusing. Secondly, for the fax, can we just say "Fax" instead of "Fax phone" and last, can we give a parenthesis for the fax area code and a hyphen between the fax number. Thank you.
6 votes -
Use New Zealand number as substitute caller ID for Australia accounts
RingCentral Australia account want to use their New Zealand numbers as a substitute Caller ID.
1 vote -
dialing area code even though on the same area or using the area code for that number
we should not be ask to dial the area code if we are using the same area code for our phone number or if we are on that same location. it would save us time and easier for user to call out if calling the same area code
1 vote -
The Option to have two caller id names on the same account
The Option to have two caller id names on the same account
1 vote -
Guaranteed Outbound caller id to local Thailand Numbers
A feature that guaranteed to use a RC International Thailand Number as an outbound caller ID to make an out bound calls to Local Thailand Numbers. Currently it keeps changing Random outbound caller ID keeps changing like +69711915668971 / (+6971191600869) It works with US /Singapore/ AU numbers but not within Thailand Local calls.
1 vote -
Integrate with Podium
Please integrate with Podium.
1 vote -
would like highlighter feature added to format tab where you can underline & bold text
highlighter option when sending messages in app
1 vote -
Allow Deskphone and Desktop/Mobile app to be grouped
The customer would like to get the feature to group desktop/mobile app and desk phone together if there's already an existing grouped coworker under the ring settings
1 vote -
Accept calls from selected call queue
A feature for enabling a user extension to disable accepting call queue call from one call queue and still enabled for taking in calls from another call queue
1 vote -
dial-by-name feature from inside of the voicemail menu
Our users would like the ability to use the dial-by-name feature from inside of the voicemail menu when they select 5 to forward a voicemail to another user.Users listen to a voicemail and realize that they need to forward it to another user, but they have to remember the user's extension, instead of being able to find the extension using dial-by-name.
1 vote -
Capability to manually forward the stored voicemail messages from one extension to another.
Capability to manually forward the stored voicemail messages from one extension to another.
1 vote -
Separating access to Live Reports vs Business Analytics in Admin Portal
Users assigned to a custom role with restricted access to only "Live Reports - View Only" are currently able to access Business Analytics within the Reports section. This unintended access contradicts the purpose of setting feature access restrictions in the assigned role.
1 vote -
Abilit to monitor outbound calls marked as spam
asking if you/we can monitor whether it's happening or not so that we can take those actions when it happens
1 vote
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