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11276 results found

  1. Add Yealink T58W for desk phone pairing

    1 vote

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    New  ·  0 comments  ·  Other  ·  Admin →
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  2. Enabling Domain Auto-Aggregation - Please add a "domain Auto-Aggregation" option, that would block all people from creating a "personal" RingCentral account using a corporately controlled domain email address.

    1 vote

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    New  ·  0 comments  ·  Application  ·  Admin →
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  3. Adding internal ringcentral phone numbers i.e auto-receptionist number on ring settings of user extension.

    1 vote

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  4. Support for two headsets plugged into one device for training purposes

    1 vote

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    New  ·  0 comments  ·  Hardware  ·  Admin →
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  5. Our company have several numbers with Mobile licenses that appear in RingCentral Portal account but are not accessible as an option to be selected as a "Fax" number for individual user accounts. It would be great to be able to select any number that appears in our RingCentral Portal account to be a fax number.

    1 vote

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  6. I would like the option to "Allow Managers to Change Their Queue Status" in much the same way the option for members exists.

    1 vote

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    New  ·  0 comments  ·  Accessibility  ·  Admin →
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  7. Instead of large group texts where everyone can respond to each other we have an option of creating a large group that send individual texts to a mass group by a click of a button instead of entering every individual persons contact every time

    1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  8. Needs to see changes for User Group name in Audit trail. Apparently, if you change the name of a User Group, it will not show up in the Audit Trail.

    7 votes

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    New  ·  2 comments  ·  Admin Portal  ·  Admin →
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  9. Customer would like to have exemptions for the TCR registration for there mortgage business as they are just providing information and sending notifications to the businesses who offers loans. I

    5 votes

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    New  ·  1 comment  ·  SMS/Text  ·  Admin →
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  10. Be able to block contact in messaging

    1 vote

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    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  11. I purchased Poly Rove B2 from RingCentral and it supports up to 20 ports. However, there are only 10 ports in the admin portal wherein I can assign users. Wants 20 ports to be automatically enabled in admin portal.

    1 vote

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  12. The caller ID currently displays “Auto Receptionist – Company Name.” The customer has requested to have the Auto Receptionist removed.

    1 vote

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  13. Ability to add third-party expansion module to rental phones.

    1 vote

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  14. Have the option to add background music to an IVR Prompt in the admin portal

    1 vote

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  15. The ability to route "If no one answers" or the call queue's "When maximum wait time is reached, send caller to" to a call queue park extension that can let the caller wait until someone is ready to pick up the call.

    1 vote

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  16. To have an option, to stop routing when an extension was dialed.

    1 vote

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    New  ·  0 comments  ·  Call Queues  ·  Admin →
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  17. Hi, it would be great to have the ability to sort / Re - order the Text message templates.

    1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  18. A recent system update moved the DND Softkey on on Polycom VVX311 phones from the initial softkey menu and now require selecting More for users to find that option.

    11 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  19. Add a timer function that can be adjusted by the member or admin to allow someone to set a timelimit to automatically remove themselves from que after 8 or 12 hours. Our member remember to log into que "normally" but forget to log out after a shift because ... well lets face it their mind is on going home at that point. So if they could select a timer before entering que for an adjustable time or even a set time 8hr, 12hr, or indefinate that would leave one less thing for human error.

    2 votes

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    New  ·  0 comments  ·  Call Queues  ·  Admin →
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  20. Make the desktop app automatically reduce the size, compress, or reduce resolution of images or videos to fit within the 1.4mb limitation.

    2 votes

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    New  ·  0 comments  ·  Application  ·  Admin →
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