11276 results found
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desk phone pairing for Yealink T58W
Add Yealink T58W for desk phone pairing
1 vote -
Enabling Domain Auto-Aggregation
Enabling Domain Auto-Aggregation - Please add a "domain Auto-Aggregation" option, that would block all people from creating a "personal" RingCentral account using a corporately controlled domain email address.
1 vote -
add internal auto-receptionist to ring settings of user extension
Adding internal ringcentral phone numbers i.e auto-receptionist number on ring settings of user extension.
1 vote -
Support for two headsets plugged into one device
Support for two headsets plugged into one device for training purposes
1 vote -
Our company have several numbers with Mobile licenses that appear in RingCentral Portal account but are not accessible as an option to be se
Our company have several numbers with Mobile licenses that appear in RingCentral Portal account but are not accessible as an option to be selected as a "Fax" number for individual user accounts. It would be great to be able to select any number that appears in our RingCentral Portal account to be a fax number.
1 vote -
Manager Queue Slider Option
I would like the option to "Allow Managers to Change Their Queue Status" in much the same way the option for members exists.
1 vote -
Create a group for mass texting instead of group text
Instead of large group texts where everyone can respond to each other we have an option of creating a large group that send individual texts to a mass group by a click of a button instead of entering every individual persons contact every time
1 vote -
Audit Trail for User Group Name
Needs to see changes for User Group name in Audit trail. Apparently, if you change the name of a User Group, it will not show up in the Audit Trail.
7 votes -
EXEMPTIONS FOR MORTGAGE BUSINESSES IN TCR REGISTRATION
Customer would like to have exemptions for the TCR registration for there mortgage business as they are just providing information and sending notifications to the businesses who offers loans. I
5 votes -
BLOCK CONTACT
Be able to block contact in messaging
1 vote -
automatically enable 20 ports for Poly Rove B2 in Admin portal
I purchased Poly Rove B2 from RingCentral and it supports up to 20 ports. However, there are only 10 ports in the admin portal wherein I can assign users. Wants 20 ports to be automatically enabled in admin portal.
1 vote -
Caller ID for Auto Rceptionist
The caller ID currently displays “Auto Receptionist – Company Name.” The customer has requested to have the Auto Receptionist removed.
1 vote -
Third Party Expansion Module for Rental Phones
Ability to add third-party expansion module to rental phones.
1 vote -
Have the option to add background music to an IVR Prompt in the admin portal
Have the option to add background music to an IVR Prompt in the admin portal
1 vote -
Ability to Assign End Route of Call Rules to a Call Park Extension
The ability to route "If no one answers" or the call queue's "When maximum wait time is reached, send caller to" to a call queue park extension that can let the caller wait until someone is ready to pick up the call.
1 vote -
To have an option, to stop routing when an extension was dialed.
To have an option, to stop routing when an extension was dialed.
1 vote -
Text message templates
Hi, it would be great to have the ability to sort / Re - order the Text message templates.
1 vote -
DND on Polycom VVX311
A recent system update moved the DND Softkey on on Polycom VVX311 phones from the initial softkey menu and now require selecting More for users to find that option.
11 votes -
Adjustable Que "Time Limit"
Add a timer function that can be adjusted by the member or admin to allow someone to set a timelimit to automatically remove themselves from que after 8 or 12 hours. Our member remember to log into que "normally" but forget to log out after a shift because ... well lets face it their mind is on going home at that point. So if they could select a timer before entering que for an adjustable time or even a set time 8hr, 12hr, or indefinate that would leave one less thing for human error.
2 votes -
Resize MMS pictures to fit within 1.4mb limits
Make the desktop app automatically reduce the size, compress, or reduce resolution of images or videos to fit within the 1.4mb limitation.
2 votes
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