12103 results found
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Better Emoji Functionality/Customization(Go Giants! emoji)
During RingCentral meetings, it'd be nice to choose from a variety of emoji reactions instead of the 5 basic options. Being a partner of the San Francisco Giants, it'd be great to get a custom "Go Giants!" reaction emoji. Thanks!
2 votes -
multiple devices
We need the ability to allow multiple devices per login. Our Intake department depends on that feature to access Fax referrals that are critical for our business. We have been able to access the faxes for years until a recent update.
2 votes -
Provide for Persistent Preferences
Several interfaces in the Admin portal allow selection of how many rows of data to display. I routinely change the default setting to "200" or "All" but I do this routinely because my selection does not "stick" from one session to the next -- often reverting to showing only (for example) 10 call queues when I have 47 and would like to see them all by default. Can this be changed?
1 vote -
Change to a different extension on RingCentral App
It would be great if I could log in on my other extension on my RingCentral App but by just clicking change extension on my profile and having the options there without needing to log out on the app and logging in with a different extension's credential
1 vote -
replacement phone
current phones should not go offline when ordering a replacement device
1 vote -
Customer called in to see if there is a special feature where their customer can enter their credit card number on thru phone calls
Customer called in to see if there is a special feature where their customer can enter their credit card number on thru phone calls
1 vote -
when a text conversation is stared as a favorite... it should always stay at the top of all text conversations, so we dont have to scroll do
when a text conversation is stared as a favorite... it should always stay at the top of all text conversations, so we dont have to scroll down through a hundred text messages to find the ones that with the star(s)."
1 vote -
main company number to be fax only
change main company number from voice and fax to fax only
3 votes -
restrict a user from entering anymore once maximum amount of character is reached for SMS
restrict a user from entering anymore once maximum amount of character is reached for SMS
2 votes -
add extension number to main site
We should have a way to add an extension number to the main site. As of now, we only have options to add extension numbers to other sites for multi-site accounts. This would let the other sites transfer/call the main site easier.
2 votes -
Being able to search for area codes without knowing the county
Enter the local number EG 01778 instead of having to know it is located in Lincs / Bourne
When ordering a new number1 vote -
Sort extensions added in call recording
A feature in admin portal to sort the extensions added in automatic call recording from the ones not added yet
2 votes -
On the Yealink Phones we need the name field to be at least 8 characters long.
On the Yealink T46U we need to name field to be at least 9 charters long
2 votes -
Option to add or remove agents in the Live Reports
It would be user friendly if there is an option to add or remove agents to the existing Live Reports rather creating a new one.
1 vote -
Task list
Ability to have option to download or export task list
1 vote -
email client in RC app like Zoom
Would it be possible to bring an external email client into the RC desktop application to check and send emails from the client without having to go to a different email client. The Zoom application doe s offer this feature.
1 vote -
Default settings for new extensions
A way to setup default settings for new extension so that:
Inbound and Outbound recordings is turned on by default.
There is now "office hours" inbound rule applied.
1 vote -
Pin Team/Group Chat
I have hundreds of team/group chats, and every day, many of them will have new messages. even though we have UnRead filter for chats, when I read the message and navigate to another chat, the previous one will be gone. It is not easy for me to navigate around those chats I'm focusing on.
So my idea is, can we provide a Pin feature to the chats as well? So even if I filter only to show UnRead message chats, I can still see the chats I focus on when I read the message.
1 vote -
AAD Attribute mapping to License type for user accounts when auto provisioning with Azure
When auto provisioning users, it would be helpful to be able to select the type of licensing you are providing to the accounts based off of the group they are added to in AAD. For example:
- Create Security Groups "RingCentralVideoPro" and "RingCentralDigitalAdvanced" in Azure/MS365.
For users in "RingCentral_VideoPro" AD group, Azure will provision an account based off of AD Attributes and assign a Video Pro license.
For users in "RingCentral_DigitalAdvanced" AD group, Azure will provision an account based off of AD Attributes and assign a Digital Advanced license, including assigning an extension and number to the account.
This…
4 votes -
To have an Admin Portal setting that allows setting a unified SIP password for multiple devices automatically,
To have an Admin Portal setting that allows setting a unified SIP password for multiple devices automatically, instead of assigning different SIP passwords for individual devices during manual provisioning.
4 votes
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