12732 results found
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Ability to Forward Extension to Queue Without Causing a Loop
the ability to forward calls from an extension to a queue where the user is also a member, as well as restricting calls to the user’s extension from a specific list of allowed extensions.
1 vote -
New Message Teams Not Showing in Mobile App
Right now, when you create a new Message Team, it only shows up in the Desktop App. It does not show up in the Mobile App. In order to see it in the mobile app, you have to send a first message to the Team with the Desktop App. Only then does it become visible in the Mobile App. Please change it so that newly created Teams are visible in the Desktop App AND in the Mobile App.
1 vote -
Allow new Teams to be added in the mobile app
Right now, when a new Team is created in Messaging, it only shows up in the Desktop App. It does not show up in the Mobile App... UNTIL you send the first message to the group using the Desktop App, then it shows up in both apps. Please allow new Teams to be visible in both the Desktop App AND in the mobile app.
1 vote -
uninstall specific versions of the RingCentral Apps in bulk
As of now, you can uninstall all the prior versions of the RingCentral Apps using PowerShell scripts. It would be better if there is a way to do a bulk uninstall of the RingCentral Apps but only for certain prior versions. Not all the prior versions.
1 vote -
On iPhone, when sign out the app,do not send me notifications if there's an incoming call.
Annoying notification when on vacation.
2 votes -
Automatic MMS Optimization and Expanded Format Support for Desktop App
equest Summary
The customer has requested several enhancements to improve the multimedia messaging experience on the RingCentral Desktop App. The request is based on observations of inconsistencies between the mobile and desktop platforms, and aims to streamline the sending of multimedia content while ensuring better compatibility and usability.Requested Enhancements
Dynamic File Handling:
Enhance the Desktop App to automatically adjust or optimize multimedia file sizes for successful delivery, similar to behaviors observed in the mobile application.Improved Error Messaging:
Update error messages related to multimedia limitations to be more informative and reflective of actual delivery constraints, providing clearer guidance to…2 votes -
https://ideas.ringcentral.com/forums/958493-phone-messaging/suggestions/48017666-domain-control
Option to separate the two email domains for the "External Guest Settings- Domain allow/block list" from the RingCentral app/web app on the single line
22 votes -
Add Call monitoring feature when deskphone pairing is enabled
Add Call monitoring feature when deskphone pairing is enabled
9 votes -
View Business Name Under Contact Name
When exchanging SMS we need to know the business name for the contact. Currently only the name is displayed when the contact is already saved and we need to hover around the contact, open profile and then look for the business name.
2 votes -
Text message queue
Im wondering how I can create a group that receives text messages from our main phone number xxx-xxx-xxxx. Is like this group to be able to see the messages and reply back to the messages. For example if one of our sub contractors sends a picture in to the main number of a job completion the group sees it and can reply to it
11 votes -
add hud to customize tabs
We would like the option to add the HUD to the customize tabs. We use this daily and it is very cumbersome to click on phone, then hud. If we had a quick access to HUD to add in the customize tab.
11 votes1. Choose "Settings" on the left navigation (near the bottom)
2. Choose "Customize tabs"
3. Choose "Customize your navigation menu"
4. Enable HUD to be displayed on the "Main Menu"
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Sync Mobile RC app and Desktop app personal contacts
I can get my apple iphone contacts on mobile app but they won't appear in the desktop app. why the two app versions can't sync contact lists seems unreal. please get it to where personal contacts from apple can be in the desktop app. went through support and they said that option doesn't exist. Thank you!
6 votes -
fax thread
When we receive the fax, I would like to have [ note ] session to make a note how i carried out the the fax. So It will be utilized as a good communication method for the fax message.
2 votes -
Automatically save customer information and Add as contact
We would like to automatically save customer information and add it as a contact
2 votes -
give the ability to edit or unsend recently sent text messages
I would love to have the option to edit texts up to 15 seconds after sending them, and also the option to unsend texts that were sent within 15 seconds (like the imessage feature for apple). Thank you!
3 votes -
Support for Poly Rove 20 assisted provisioning for Multi handsets
We have ordered a Polycom Rove 20 with Ringcentral I was able to talk with Ringcentral support and we were informed that with Ringcentral assisted provisioning it can only support 1 handset if you need to add multiple handset you will have to set it up in the phone GUI and manually add the SIP credentials for each of the additional phone, it will be helpful if there is a way for us to include this on the assisted provisioning and have Ringcentral features available on the additional handsets.
2 votes -
Allow FaceID (biometrics) for entering MAM PIN on mobile app
Our other MAM managed apps allow FaceID/fingerprint to be used to enter MAM PIN to unlock app. Please add this functionality to RingCentral for Intune.
6 votes -
Share contacts as SMS
Share contacts from an apple or android device through RingCentral App as an SMS. Share contact is currently enabled however it sends as an internal message through Chat Message inside RingCentral App.
18 votes -
Fax Coverpage
The fax cover page shows the fax number and the fax phone number.
The number should be in the Phone field
instead.1 vote -
Disable lock Screen in deskphone
Customer is requesting there should be an option to Ringcentral to disable the lock screen in Yealink W76P
1 vote
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