11319 results found
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Abilty to choose which tabs to pin in message side bar.
We currently use the events calendar to notify coworkers of day-of checks for our files. These are linked to specific groups for different purposes. The sidebar for the group chat helps as a quick view for where the pertinent info needs to show as information is updated/added/etc in relation to that event in that group. It helps that we can shift between each tab in that side bar, but the reset between message groups/open and close of the program is unhelpful and feels tedious to adjust. If we could "pin" or customize the tabs that show initially, that would be…
1 vote -
IMS INTEGRATION
ims/xanatek intergration with ringcentral would be nice to be able to sync our contacts seemlessly
1 vote -
Export Message Conversations
The idea is to be able to export message conversations that you have will individuals so that in the event something is said during a conversation, someone show proof of the conversation.This would help in the event that someone within your company is leaving the company and you need to extract that information before the used profile is deleted in the event you need to show proof of the conversation later. This is exactly happening to me now. Our IT director is leaving and I have no way to archive or save the conversation in the event I need to…
1 vote -
Select multiple pages in Call logs.
Select multiple pages in Call logs.
1 vote -
Single-Level & Multi-Level IVR buttons
Single-Level & Multi-Level IVR buttons availability from the Call Handling page of General Setting from Auto-Receptionist. As the option shows before, regardless of the option chosen as Call handling of the Auto-Receptionist, the same featured buttons wanted to show up still from top-right corner of the Call Handling page.
1 vote -
Enhanced License / Billing Report
The request is for Service Web to provide a specific report for billing. It should include information about licenses, pricing, sites, cost centers and billing codes. Currently, this has to be produced manually using excel, references ins excel and manually copying and pasting. Ideal scenario would be an output directly using a single button providing all the information listed above.
2 votes -
Retrieval call logs more than 2 years.
I signed up June 18th 2021, I want all the records of the call logs from June 18th, 2021 to today.
2 votes -
Add paging device to directory
The way the paging devices work is impractical if you need to page quickly. I'm not sure if this has to be dialed as shown (*84#9980#) , but when I try to create a contact, it will not accept the special characters. Is there a way that paging can be setup to appear in the directory?
2 votes -
New App Layout with Unified Inbox will be removed in the next updates
"Since the latest App update, all apps are set up incorrectly. I have over 1000 apps not showing the Park keys. I need help getting this put back on and removing the setting for the "New app layout with unified inbox"
1 vote -
To support the use of bluetooth speakers on phones
It would be a great addition to the RC feature if we can support Bluetooth speakers on phones like Polycom. This can be used for conference calls.
1 vote -
Forward Fax Per Batch in Ring Central Application.
Client want to have an option to send fax per batch or have a folder where we can send fax per folder using our Ringcentral application.
1 vote -
polycom vvx 450 have the option to sort old and new saved voicemail messages
polycom vvx 450 have the option to sort old and new saved voicemail messages
1 vote -
Missing extensions on Phone app within new RingCentral desktop UI
Submitting this idea request on behalf of customer, Crown Packaging: The new RingCentral desktop app UI is lacking detail in the "Phone" app. For example, the previous interface showed team member's extensions, but the new interface does not show that detail. The new Phone interface has a lot of blank white space. Rather than have all of that dead space, can the call detail area on the left be enlarged further to the right to be able to pull in the extension?
1 vote -
Enable RC App to access multiple Contacts folders from Exchange
We keep contacts in separate folders by category and need access to the all.
2 votes -
Integration with the FreshWorks suite such as FreshService, FreshSales or FreshDesk
Integration for UC and CC with the hugely popular FreshWorks suite of SaaS applications. This should work just like the new ServiceNow Integrations.
3 votes -
Bulk Deletion & Syncing from App to Phone
We would like to request the option to bulk delete voicemails, texts, call recordings, faxes etc.. and for them to sync with the phone from the app to the phone when bulk deleting.
5 votes -
Turn off notification under Resource Center Tab in RingCentral App
The customer don't want to receive any notification about the update of the application. There should be an option to turn off notification about the "What new" on Rosource Center.
8 votes -
Global Suppression List for SMS Messaging
We need a global suppression for text messaging. This will allow us to add users who request to never be texted by the organization.
2 votes -
auto-dialer on Cisco SPA-303 Desk Phone
Requesting to have an auto-dialer feature for Cisco SPA-303 desk phone
1 vote -
much larger video file limit in SMS
We are sending texts to our clients all the time. To personalize this, we sometimes like to instead send them a little video in which we thank them in person, introduce the company, etc etc, different themes in different videos. With just 1.5 MB limit per video in SMS, this is impossible. It would be an absolute awesome addition to our client approach and make us stand out to competition as well.
7 votes
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